I’m a data-driven Growth & Performance Strategist with 5+ years of experience driving lead generation and full-funnel optimization across paid social, CRM, and organic channels. I specialise in Meta Ads, direct-response marketing, crafting scroll-stopping scripts, developing high-impact ad hooks, and optimising creatives based on CTR, CPL, ROAS and audience behaviour.

Sabrina Lum

I’m a data-driven Growth & Performance Strategist with 5+ years of experience driving lead generation and full-funnel optimization across paid social, CRM, and organic channels. I specialise in Meta Ads, direct-response marketing, crafting scroll-stopping scripts, developing high-impact ad hooks, and optimising creatives based on CTR, CPL, ROAS and audience behaviour.

Available to hire

I’m a data-driven Growth & Performance Strategist with 5+ years of experience driving lead generation and full-funnel optimization across paid social, CRM, and organic channels. I specialise in Meta Ads, direct-response marketing, crafting scroll-stopping scripts, developing high-impact ad hooks, and optimising creatives based on CTR, CPL, ROAS and audience behaviour.

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Language

English
Advanced
Chinese
Advanced

Work Experience

Marketing Manager at POTT GLASSES
January 1, 2024 - Present
Led a cross-functional marketing team (performance, social, community, creative) to drive customer acquisition across 9 retail outlets, supported by scalable marketing systems and regional expansion initiatives.
Marketing Strategist at POTT GLASSES
December 1, 2021 - December 1, 2023
Owned retail foot traffic growth by scaling Meta Ads performance and building Xiao Hong Shu as a customer acquisition channel.
Marketing Executive at POTT GLASSES
June 1, 2020 - November 1, 2021
Supported marketing operations across social media, email marketing, influencer marketing, and e-commerce platforms.
Sales & Marketing Intern at Grand Hyatt Kuala Lumpur
February 1, 2019 - August 31, 2019
Supported social media content creation, copywriting, and marketing communications for brand campaigns and events.
Sales & Marketing Intern at Hello Nash
June 1, 2018 - August 1, 2018
Gained hands-on exposure to digital marketing in an agency environment, supporting social media management, copywriting, paid advertising, keyword research and client pitch preparation across multiple accounts.

Education

Bachelor of Arts in Hospitality Management at Heriot-Watt University, Malaysia
January 11, 2030 - December 13, 2025
Bachelor of Arts in Hospitality Management at Dundalk Institute of Technology, Ireland
September 1, 2017 - May 31, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail