I am a versatile professional with a blend of skills in customer care services and visual content creation. I have experience serving clients from energy, e-commerce, and online services sectors, and I am adept at providing solutions, tackling various issues, while building long-lasting relationships with clients. In addition to my experience, I create high-converting graphics, packaging designs, and 40-60 second short-form videos for social media ads, helping brands boost engagement and conversions.

Sadayif Raza

I am a versatile professional with a blend of skills in customer care services and visual content creation. I have experience serving clients from energy, e-commerce, and online services sectors, and I am adept at providing solutions, tackling various issues, while building long-lasting relationships with clients. In addition to my experience, I create high-converting graphics, packaging designs, and 40-60 second short-form videos for social media ads, helping brands boost engagement and conversions.

Available to hire

I am a versatile professional with a blend of skills in customer care services and visual content creation. I have experience serving clients from energy, e-commerce, and online services sectors, and I am adept at providing solutions, tackling various issues, while building long-lasting relationships with clients.

In addition to my experience, I create high-converting graphics, packaging designs, and 40-60 second short-form videos for social media ads, helping brands boost engagement and conversions.

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Language

English
Fluent

Work Experience

Customer Care Specialist at Direct Switch Ltd
February 1, 2023 - March 1, 2024
Handled customer inquiries, resolved issues, and sold electricity contracts while building strong client relationships.
Customer Care Specialist at Direct Switch Ltd
May 1, 2024 - March 1, 2025
Handled customer inquiries, resolved issues, and sold electricity contracts while building strong client relationships.
Chat Support & Order Processing Associate at Go-Optics
April 1, 2025 - January 1, 2026
Handled live chat support, processed and verified prescription orders, tracked shipments, and resolved customer issues to ensure smooth shopping experiences.
Graphic Designer & Short-Form Video Editor
June 1, 2023 - Present
I handled graphic and packaging design projects, produced short-form videos for social media and ads, and collaborated with clients to boost engagement and conversions.
Chat Support & Billing Associate at Talk Agent
April 1, 2025 - January 1, 2026
Handled billing and account inquiries, processed refunds and cancellations, resolved technical issues, and maintained professional communication with clients.
Chat Support & Order Processing Associate at Go-Optics
May 1, 2024 - March 1, 2025
Handled live chat support, processed and verified prescription orders, tracked shipments, and resolved customer issues to ensure smooth shopping experiences.

Education

Matriculation at The Educators
January 11, 2030 - February 24, 2026
Intermediate ICS (Physics) at Government College (GC)
January 11, 2030 - February 24, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Energy & Utilities, Software & Internet