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Hello! I’m a proactive, people-focused professional with a strong background in customer care, community engagement, and cross-functional collaboration. I thrive in fast-paced environments, where I can combine my problem-solving mindset with a passion for delivering positive user experiences. I enjoy turning complex challenges into practical solutions and helping teams align on clear goals to drive outcomes. I’m motivated by building connections, fostering inclusive communities, and continuously learning new skills. I enjoy working with diverse groups of people, coordinating events, and using data to improve processes and customer satisfaction. I bring a friendly, can-do attitude and a commitment to delivering value through collaboration and thoughtful execution.…Hello! I’m a proactive, people-focused professional with a strong background in customer care, community engagement, and cross-functional collaboration. I thrive in fast-paced environments, where I can combine my problem-solving mindset with a passion for delivering positive user experiences. I enjoy turning complex challenges into practical solutions and helping teams align on clear goals to drive outcomes. I’m motivated by building connections, fostering inclusive communities, and continuously learning new skills. I enjoy working with diverse groups of people, coordinating events, and using data to improve processes and customer satisfaction. I bring a friendly, can-do attitude and a commitment to delivering value through collaboration and thoughtful execution.

Saeed Ahmed Khan

Content Creator, Community Manager, Social Media Manager, +2

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Hello! I’m a proactive, people-focused professional with a strong background in customer care, community engagement, and cross-functional collaboration. I thrive in fast-paced environments, where I can combine my problem-solving mindset with a passion for delivering positive user experiences. I enjoy turning complex challenges into practical solutions and helping teams align on clear goals to drive outcomes. I’m motivated by building connections, fostering inclusive communities, and continuously learning new skills. I enjoy working with diverse groups of people, coordinating events, and using data to improve processes and customer satisfaction. I bring a friendly, can-do attitude and a commitment to delivering value through collaboration and thoughtful execution.…Hello! I’m a proactive, people-focused professional with a strong background in customer care, community engagement, and cross-functional collaboration. I thrive in fast-paced environments, where I can combine my problem-solving mindset with a passion for delivering positive user experiences. I enjoy turning complex challenges into practical solutions and helping teams align on clear goals to drive outcomes. I’m motivated by building connections, fostering inclusive communities, and continuously learning new skills. I enjoy working with diverse groups of people, coordinating events, and using data to improve processes and customer satisfaction. I bring a friendly, can-do attitude and a commitment to delivering value through collaboration and thoughtful execution.

Available to hire

Hello! I’m a proactive, people-focused professional with a strong background in customer care, community engagement, and cross-functional collaboration. I thrive in fast-paced environments, where I can combine my problem-solving mindset with a passion for delivering positive user experiences. I enjoy turning complex challenges into practical solutions and helping teams align on clear goals to drive outcomes.

I’m motivated by building connections, fostering inclusive communities, and continuously learning new skills. I enjoy working with diverse groups of people, coordinating events, and using data to improve processes and customer satisfaction. I bring a friendly, can-do attitude and a commitment to delivering value through collaboration and thoughtful execution.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Urdu

Intermediate

Lithuanian

Beginner

Work Experience

Customer Care Officer at Maven Media Group

September 1, 2023 - July 1, 2024

Provided excellent customer service through email, phone, and chat; Responded promptly to customer inquiries and resolved issues efficiently; Maintained accurate records of customer interactions and activities; Successfully resolved complex customer issues and complaints; Identified and implemented solutions to improve customer satisfaction; Suggested and implemented new strategies to streamline customer support operations; Strong problem-solving abilities with a solutions-oriented approach; Quickly adapted to changing customer needs and priorities; Successfully handled multiple tasks and deadlines.

Customer Success Manager at CyberCare

February 1, 2025 - Present

Provided exceptional customer service via chat and email, assisting users with Sail eSIM; Troubleshot software-related issues for Windows and MacOS users, ensuring smooth functionality; Assisted customers with billing inquiries and account-related concerns; Collaborated with developers and tech teams to report and resolve technical issues; Built strong customer relationships, turning users into brand advocates; Managed multiple tasks efficiently while maintaining a customer-first mindset in a fast-paced environment; Utilized Zendesk to manage customer inquiries efficiently, handling support tickets, live chat, and email communications to ensure a seamless customer experience; Managed difficult customer situations while maintaining a positive experience.

International Student Affairs Coordinator (Volunteer) at Vilnius University / International Office

May 1, 2025 - Present

Represent international students in university meetings and collaborate with departments such as the International Office and Student Representation; Organize integration and cultural events to build community and inclusion among international and local students; Advise on practical matters such as residence permits, university systems, and health care; Advocate for diversity and equal opportunities in scholarships, leadership roles, and internships.

Volunteer at MIT International Conference (in collaboration with Lithuanian Confederation and Vilnius University)

September 10, 2025 - September 10, 2025

Represented international students during sessions and coordinated participant support at events hosted by the MIT conference in Vilnius Life Sciences Center.