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I am Muhammad Safeer, an IT Business Analyst and Telecom Billing expert with 25+ years of experience driving digital transformation, data governance, and revenue protection in high-volume telecom environments. I thrive at turning complex data into actionable insights, aligning business goals with technology, leading cross-functional teams, and delivering scalable billing and analytics solutions on Microsoft Azure. I enjoy mentoring analysts and engineers and driving process improvements and digital transformation initiatives.…I am Muhammad Safeer, an IT Business Analyst and Telecom Billing expert with 25+ years of experience driving digital transformation, data governance, and revenue protection in high-volume telecom environments. I thrive at turning complex data into actionable insights, aligning business goals with technology, leading cross-functional teams, and delivering scalable billing and analytics solutions on Microsoft Azure. I enjoy mentoring analysts and engineers and driving process improvements and digital transformation initiatives.

Muhammad Safeer

Data Analyst, Data Scientist, Project Manager, +2

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I am Muhammad Safeer, an IT Business Analyst and Telecom Billing expert with 25+ years of experience driving digital transformation, data governance, and revenue protection in high-volume telecom environments. I thrive at turning complex data into actionable insights, aligning business goals with technology, leading cross-functional teams, and delivering scalable billing and analytics solutions on Microsoft Azure. I enjoy mentoring analysts and engineers and driving process improvements and digital transformation initiatives.…I am Muhammad Safeer, an IT Business Analyst and Telecom Billing expert with 25+ years of experience driving digital transformation, data governance, and revenue protection in high-volume telecom environments. I thrive at turning complex data into actionable insights, aligning business goals with technology, leading cross-functional teams, and delivering scalable billing and analytics solutions on Microsoft Azure. I enjoy mentoring analysts and engineers and driving process improvements and digital transformation initiatives.

Available to hire

I am Muhammad Safeer, an IT Business Analyst and Telecom Billing expert with 25+ years of experience driving digital transformation, data governance, and revenue protection in high-volume telecom environments.

I thrive at turning complex data into actionable insights, aligning business goals with technology, leading cross-functional teams, and delivering scalable billing and analytics solutions on Microsoft Azure. I enjoy mentoring analysts and engineers and driving process improvements and digital transformation initiatives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Arabic

Beginner

German

Beginner

English

Advanced

Work Experience

Data Control Assistant at National Telecom Corporation

August 1, 2000 - April 1, 2004

Member of NTC's Subscriber Billing Operations team. Prepared Inter-Connect reports, conducted data migration across Oracle, MS-SQL Server, Visual FoxPro, MS-Access, and text files; supervised data entries; contributed to software projects such as Employee Web Portal and Stores & Stationeries systems; supported billing operations and data integrity.

Assistant Manager Networks at National Telecom Corporation

April 1, 2004 - April 1, 2006

Supervised Data Services Billing & Customer Care Operations; developed the Data Network Web Portal and Customer Support Systems; ensured timely dispatch of Data Service bills; coordinated with Revenue and other departments for data and reconciliation; contributed to web hosting and ISP billing initiatives.

Billing Administrator at National Telecom Corporation

April 1, 2006 - April 1, 2012

Led PSTN & Data Services Billing operations from CDRs/MODs to bill printing; implemented tariff updates; Convergent Billing for multiple services; performed data migration and reconciliation with Data Comm and Revenue departments; prepared management reports and trained regional staff.

Deputy Director (IT) at National Telecom Corporation

April 1, 2012 - August 1, 2025

Head of Billing domain and Data Analytics functions; acted as Business Analyst and Manager Data Analyst; drove Digital Transformation initiatives; contributed to the Telecom & ICT Billing Portal development; coordinated cross-functional teams, vendors, and stakeholders to optimize billing operations and customer experience.

Freelance Business Consultant at Freelance

September 1, 2025 - Present

Provided freelance consulting services in IT business analysis, process optimization, and digital transformation strategies for telecom and ICT clients.