Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a customer-focused hospitality professional with hands-on experience in luxury resorts and tourism. I excel at guest communication, operations coordination, and problem solving in fast paced environments. I have a track record of managing bookings, transfers, and guest relations, and I am eager to apply these skills to remote roles such as customer support, virtual assistance, and AI-related tasks. I enjoy leveraging digital tools and AI platforms to enhance efficiency and deliver outstanding experiences. I am comfortable working independently and as part of a team, and I’m committed to continuous learning and applying new technologies to improve processes.…I am a customer-focused hospitality professional with hands-on experience in luxury resorts and tourism. I excel at guest communication, operations coordination, and problem solving in fast paced environments. I have a track record of managing bookings, transfers, and guest relations, and I am eager to apply these skills to remote roles such as customer support, virtual assistance, and AI-related tasks. I enjoy leveraging digital tools and AI platforms to enhance efficiency and deliver outstanding experiences. I am comfortable working independently and as part of a team, and I’m committed to continuous learning and applying new technologies to improve processes.

Sahhaf Abdul Rasheed

Content Creator, Copywriter, Social Media Manager, +2





I am a customer-focused hospitality professional with hands-on experience in luxury resorts and tourism. I excel at guest communication, operations coordination, and problem solving in fast paced environments. I have a track record of managing bookings, transfers, and guest relations, and I am eager to apply these skills to remote roles such as customer support, virtual assistance, and AI-related tasks. I enjoy leveraging digital tools and AI platforms to enhance efficiency and deliver outstanding experiences. I am comfortable working independently and as part of a team, and I’m committed to continuous learning and applying new technologies to improve processes.…I am a customer-focused hospitality professional with hands-on experience in luxury resorts and tourism. I excel at guest communication, operations coordination, and problem solving in fast paced environments. I have a track record of managing bookings, transfers, and guest relations, and I am eager to apply these skills to remote roles such as customer support, virtual assistance, and AI-related tasks. I enjoy leveraging digital tools and AI platforms to enhance efficiency and deliver outstanding experiences. I am comfortable working independently and as part of a team, and I’m committed to continuous learning and applying new technologies to improve processes.

Available to hire

I am a customer-focused hospitality professional with hands-on experience in luxury resorts and tourism. I excel at guest communication, operations coordination, and problem solving in fast paced environments. I have a track record of managing bookings, transfers, and guest relations, and I am eager to apply these skills to remote roles such as customer support, virtual assistance, and AI-related tasks.

I enjoy leveraging digital tools and AI platforms to enhance efficiency and deliver outstanding experiences. I am comfortable working independently and as part of a team, and I’m committed to continuous learning and applying new technologies to improve processes.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Housekeeping attendant at Oblu Xperience Ailafushi & Oblu Select Lobigili | Atmosphere Hotels and Resorts, Maldives

February 6, 2022 - August 7, 2022

Part of pre-opening team for resort operations. Supported housekeeping and villa operations.

Front Office Agent at Taj Exotica Resort and Spa Maldives | Taj Hotels

September 26, 2022 - March 5, 2023

Assisted in guest relations and reception operations. Managed check ins and check outs and concierge services. Coordinated airport transfers and reservations. Used Opera system for bookings and guest management.

Back Office Supervisor – Front Office at Adaaran Prestige Vadoo Maldives | Adaaran Resorts – Aitken Spence Hotels

May 22, 2023 - Present

Managed communication with guests regarding bookings, schedules, and special requests. Handled guest feedback (both positive and negative) and ensured proper resolution. Supported front office operations and collaborated with multiple departments. Maintained accurate records and ensured smooth daily operations. Delivered high-quality customer service in a luxury hospitality environment.

Front Office Supervisor at Milaidhoo Maldives | Versa Hospitality – Universal Resorts and Management

November 15, 2023 - Present

Coordinate seaplane/domestic transfers with airlines and agents. Handle booking confirmations and schedule changes. Ensure smooth guest experience from arrival to departure. Maintained accurate records and ensured smooth daily operations. Respond to guest inquiries and resolve issues professionally.