IT Manager and Senior IT Infrastructure Manager with 23+ years of experience delivering high-availability enterprise infrastructure, enterprise networking, and technical operations across multi-site environments. I lead IT operations, infrastructure strategy, and vendor coordination while ensuring security, performance, and business continuity. I manage server and database administration, VOIP/telecommunications systems, disaster recovery, and backup planning. My background spans Cisco networking, Windows Server/Active Directory, SQL Server, and cloud-ready infrastructure practices—driving measurable stability and operational efficiency for organizations in the UAE.

Sayed Ali Hasan Zaidi

IT Manager and Senior IT Infrastructure Manager with 23+ years of experience delivering high-availability enterprise infrastructure, enterprise networking, and technical operations across multi-site environments. I lead IT operations, infrastructure strategy, and vendor coordination while ensuring security, performance, and business continuity. I manage server and database administration, VOIP/telecommunications systems, disaster recovery, and backup planning. My background spans Cisco networking, Windows Server/Active Directory, SQL Server, and cloud-ready infrastructure practices—driving measurable stability and operational efficiency for organizations in the UAE.

Available to hire

IT Manager and Senior IT Infrastructure Manager with 23+ years of experience delivering high-availability enterprise infrastructure, enterprise networking, and technical operations across multi-site environments. I lead IT operations, infrastructure strategy, and vendor coordination while ensuring security, performance, and business continuity.

I manage server and database administration, VOIP/telecommunications systems, disaster recovery, and backup planning. My background spans Cisco networking, Windows Server/Active Directory, SQL Server, and cloud-ready infrastructure practices—driving measurable stability and operational efficiency for organizations in the UAE.

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Language

English
Advanced
Hindi
Fluent
Urdu
Fluent
Arabic
Advanced

Work Experience

IT Manager / Senior IT Engineer at Telio Al Khaleej
November 1, 2012 - June 30, 2026
Lead and manage IT operations across 18 company sites throughout the UAE. Develop and implement IT policies, procedures, and infrastructure strategies. Manage enterprise networks, VOIP infrastructure, data centers, servers, and SQL databases. Oversee disaster recovery, backup solutions, and business continuity planning. Supervise infrastructure deployment, maintenance, and vendor coordination. Ensure high availability, security, and performance of all IT systems.
Technical Support Engineer at Etisalat
April 1, 2009 - September 30, 2012
Provided enterprise technical support for telecommunications and network services. Managed customer connectivity solutions and infrastructure troubleshooting. Received Best Employee Award (October 2011).
IT Administrator at Aryene Properties LLC
April 1, 2008 - March 31, 2009
Managed enterprise servers, Active Directory, email systems, databases, and security infrastructure. Administered access control and CCTV, and handled IT support operations.
DSL Engineer at VSNL
July 1, 2004 - December 31, 2007
Managed broadband infrastructure and network operations for DSL services.

Education

Bachelor of Science (Computer Science) at Lucknow University
January 1, 2002 - December 31, 2002

Qualifications

CCNA
January 11, 2030 - August 26, 2026
Microsoft Certified Professional (MCP)
January 11, 2030 - August 26, 2026
AI Masterclasses Certified
January 11, 2030 - August 26, 2026
O Level Diploma in Computer Applications
January 11, 2030 - August 26, 2026

Industry Experience

Telecommunications, Computers & Electronics, Professional Services