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Hi, I’m Sai Charan Kankipati, a Senior UX Designer and Researcher with 5+ years of experience shaping user-centered experiences for enterprise and data-heavy platforms. I partner with product, engineering, and stakeholders to translate research insights into scalable design decisions, turning complex business ideas and regulated workflows into intuitive, accessible experiences across web and mobile. I’m proficient in Figma and Adobe Creative Suite, comfortable leading usability studies, and focused on WCAG accessibility, cross-functional collaboration, and design QA to ensure feasibility and quality from concept through final implementation. I enjoy collaborating with teams to deliver scalable, user-centered design solutions.…Hi, I’m Sai Charan Kankipati, a Senior UX Designer and Researcher with 5+ years of experience shaping user-centered experiences for enterprise and data-heavy platforms. I partner with product, engineering, and stakeholders to translate research insights into scalable design decisions, turning complex business ideas and regulated workflows into intuitive, accessible experiences across web and mobile. I’m proficient in Figma and Adobe Creative Suite, comfortable leading usability studies, and focused on WCAG accessibility, cross-functional collaboration, and design QA to ensure feasibility and quality from concept through final implementation. I enjoy collaborating with teams to deliver scalable, user-centered design solutions.

Sai Charan Kankipati

UX Designer, UI Designer, Product Designer, +2

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Hi, I’m Sai Charan Kankipati, a Senior UX Designer and Researcher with 5+ years of experience shaping user-centered experiences for enterprise and data-heavy platforms. I partner with product, engineering, and stakeholders to translate research insights into scalable design decisions, turning complex business ideas and regulated workflows into intuitive, accessible experiences across web and mobile. I’m proficient in Figma and Adobe Creative Suite, comfortable leading usability studies, and focused on WCAG accessibility, cross-functional collaboration, and design QA to ensure feasibility and quality from concept through final implementation. I enjoy collaborating with teams to deliver scalable, user-centered design solutions.…Hi, I’m Sai Charan Kankipati, a Senior UX Designer and Researcher with 5+ years of experience shaping user-centered experiences for enterprise and data-heavy platforms. I partner with product, engineering, and stakeholders to translate research insights into scalable design decisions, turning complex business ideas and regulated workflows into intuitive, accessible experiences across web and mobile. I’m proficient in Figma and Adobe Creative Suite, comfortable leading usability studies, and focused on WCAG accessibility, cross-functional collaboration, and design QA to ensure feasibility and quality from concept through final implementation. I enjoy collaborating with teams to deliver scalable, user-centered design solutions.

Available to hire

Hi, I’m Sai Charan Kankipati, a Senior UX Designer and Researcher with 5+ years of experience shaping user-centered experiences for enterprise and data-heavy platforms. I partner with product, engineering, and stakeholders to translate research insights into scalable design decisions, turning complex business ideas and regulated workflows into intuitive, accessible experiences across web and mobile.

I’m proficient in Figma and Adobe Creative Suite, comfortable leading usability studies, and focused on WCAG accessibility, cross-functional collaboration, and design QA to ensure feasibility and quality from concept through final implementation. I enjoy collaborating with teams to deliver scalable, user-centered design solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

UX Specialist at Spaenaur Inc

September 1, 2023 - Present

Led a UX audit of Spaenaur’s legacy Magento platform and shaped the redesign of their digital ecosystem, improving navigation and product discovery and informing a scalable transition to Shopify B2B. Digitized onboarding through online account registration, increasing new customer registrations by 20% and reducing support dependence. Introduced Live Chat and Request a Quote to reduce friction for high-volume inquiries, improving efficiency for the Service & Support team. Designed core UX/UI for Spaenaur’s first Shopify B2B experience, consolidating 70+ categories into 8 catalog-aligned sections, refining search behavior, and enabling flexible workflows (PO uploads, package/bulk options). Supported a 6-month eCommerce pilot with 2,000 invited customers, yielding 400+ signups, 170+ orders, and $15K+ early sales.

UX Designer (Promoted from Jr. UX in 6 months) at NationsBenefits India

February 1, 2022 - October 1, 2022

Collaborated with cross-functional leaders including the CTO, UX Managers, PMs, architects, and developers to deliver high-fidelity UI, prototypes, and interaction flows for the OTC platform, Member Portal, and native mobile experience. Led visual and interaction design for the Client Onboarding tool, defining stepper flows and bulk-upload capabilities to reduce onboarding errors and peak-season development strain. Designed the end-to-end Grievances Management system with unified intake → triage → resolution patterns and CRM-integrated status visibility to shorten resolution times and reduce repeat member call-backs. Expanded the internal component library, refined reusable patterns, documented behaviors, and mentored peers to improve design system adoption.

Visual Designer at UXReactor India Pvt Ltd

July 1, 2020 - July 1, 2021

Partnered with client PMs and developers to define Elastic Search and on-page/table Search experiences with clear hierarchy and predictable behavior. Designed high-fidelity UI and interaction patterns by creating visual variations, resolving issues post-review, and presenting rationale-driven recommendations. Led end-to-end design for multiple tool modules—personas, IA, wireframes, and Hi-fidelity UI prototypes—to strengthen cross-tool cohesion and support engineering implementation. Maintained and enhanced the design system and component library for a SaaS cybersecurity platform, improving visual consistency and communication across product teams.

UI Designer at Level Estimating Pvt Ltd (Swap Motors LLC)

April 30, 2018 - May 31, 2020

Revamped multiple high-fidelity flows for Admin and customer-facing dashboards and promotional landing pages, ensuring a uniform and intuitive user experience throughout the product which led to an increase in conversion rates by 15%. Created digital artifacts and advertising materials for marketing campaigns, enhancing brand visibility and increasing campaign effectiveness by 25%.

UX Designer (Promoted from Jr. UX in 6 months) at NationsBenefits India, Hyderabad, India

February 1, 2022 - October 1, 2022

Collaborated with Agile product teams across CRM, Member Portal, OTC platform, and internal tools to improve clarity and reduce friction for benefits-related workflows. Led onboarding tool design, mapping data requirements through discovery workshops, and designed step-by-step flows and bulk upload functionality to reduce onboarding errors. Conducted MEA interviews and designed the Grievances Management system to streamline intake-triage-resolution with CRM integration. Mentored junior designers to expand the internal design system and ensured WCAG-compliant components with developers.