Available to hire
I’m a motivated and energetic professional with a Bachelor’s degree in English Philology. I love teaching and have over three years of impactful experience in English education, ranging from young learners to adults. Alongside teaching, I have a strong background in customer support and sales, which allows me to fuse my communication skills with an educational approach.
Language
Georgian
Fluent
English
Advanced
Russian
Intermediate
Spanish; Castilian
Beginner
Work Experience
Customer Support Specialist at HotCard
January 1, 2026 - PresentResolved complex client queries while maintaining high service standards. Managed diverse customer inquiries, ensuring timely and effective solutions.
Operator at HotCard
July 1, 2025 - September 1, 2025Contacted customers to share detailed product information and assist with inquiries, actively promoting corporate product sales.
Sales Manager at HotCard
July 1, 2025 - December 1, 2025Led a high-performing sales team, consistently exceeding monthly targets. Mentored junior staff to enhance productivity and provided customer support.
Operator - Finance Department at Financial Institution
May 1, 2025 - July 1, 2025Handled client calls, providing comprehensive product information and troubleshooting support for account inquiries.
English Teacher at Do You Speak?
August 1, 2024 - April 1, 2025Taught English to learners aged 6-35 in both individual and group settings, customizing lessons to meet age-specific needs.
English Tutor at Self-employed
September 1, 2022 - June 1, 2024Provided high-quality private tutoring for school students, developing tailored lesson plans for each student's academic progress.
Education
BA in English Philology at International Black Sea University
January 1, 2020 - January 1, 2024Qualifications
Teacher's Certificate
January 1, 2024 - July 29, 2026Industry Experience
Education, Professional Services
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