Store Manager & Marketing Director at Edible Arrangements

Managed daily store operations while leading marketing and digital presence. Created engaging content for social media platforms (Yelp, TikTok, Instagram). Updated and optimized Google Business Profile & Yelp. Built customer loyalty through CRM initiatives and tailored promotions. Supported the owner with operational reports and local marketing strategies.

Guest Service Agent at Deloitte University – Deloitte Canada

Provided front-line administrative and customer support for Deloitte staff, clients, and event participants; managed guest check-ins, scheduling, reservations; coordinated with internal teams to deliver seamless events; assisted with document preparation, data entry, and filing; delivered high standard of customer service.

Freelance Creative Director at Canada, Germany

Directed creative branding for international clients: Sen Lüneburg (Germany, F&B): Conceptual branding, storytelling & menu photoshoot; Aura Organics (Canada, Skincare): Product identity, packaging design, online marketing (UGC content), photoshoot, Ad videos.

Store Manager & Marketing Director at Edible Arrangements (Store 361, Mississauga, Canada)

Managed daily store operations, led marketing and digital presence; created engaging content for social media; updated Google Business Profile & Yelp; built customer loyalty through CRM initiatives and tailored promotions; supported owner with operational reports and local marketing strategies.

Guest Service Agent at Deloitte University – Deloitte Canada

Provided front-line administrative and customer support for staff, clients, and event participants; managed guest check-ins, scheduling, and reservations; handled inquiries with timely resolutions; coordinated with internal teams to deliver seamless events; supported document preparation and reporting; delivered high standard of customer service.

Freelance Creative Director at Canada, Germany (Freelance)

Directed creative branding for international clients: Sen Lüneburg (Germany, F&B): Conceptual branding, storytelling & menu photoshoot; Aura Organics (Canada, Skincare): Product identity, packaging design, online marketing (UGC content), photoshoot, Ad videos.

Store Manager & Marketing Director at Edible Arrangements (Store 361, Mississauga, Canada)

Managed daily store operations while leading marketing and digital presence. Created engaging content for social media platforms (Yelp, TikTok, Instagram). Updated and optimized Google Business Profile & Yelp. Built customer loyalty through CRM initiatives and tailored promotions. Supported the owner with operational reports and local marketing strategies.

Guest Service Agent at Deloitte University – Deloitte Canada

Provided front-line administrative and customer support for Deloitte staff, clients, and event participants. Managed guest check-ins, scheduling, and reservations; handled inquiries via phone, email, and in-person with timely resolutions. Coordinated with internal teams to deliver seamless meetings and events; assisted with document preparation and data entry.