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I'm a Social Media Manager with a passion for connecting brands and audiences in meaningful ways. I have experience in both B2B and B2C engagement, helping companies grow their online presence across platforms like LinkedIn, Instagram, and X by creating campaigns that inspire engagement and drive results. I pride myself on turning audience insights into actionable growth, strengthening brand visibility, customer trust, and long-term partnerships along the way.…I'm a Social Media Manager with a passion for connecting brands and audiences in meaningful ways. I have experience in both B2B and B2C engagement, helping companies grow their online presence across platforms like LinkedIn, Instagram, and X by creating campaigns that inspire engagement and drive results. I pride myself on turning audience insights into actionable growth, strengthening brand visibility, customer trust, and long-term partnerships along the way.

Sam Lam

Video Editor, Graphic Designer, Brand Designer, +2

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I'm a Social Media Manager with a passion for connecting brands and audiences in meaningful ways. I have experience in both B2B and B2C engagement, helping companies grow their online presence across platforms like LinkedIn, Instagram, and X by creating campaigns that inspire engagement and drive results. I pride myself on turning audience insights into actionable growth, strengthening brand visibility, customer trust, and long-term partnerships along the way.…I'm a Social Media Manager with a passion for connecting brands and audiences in meaningful ways. I have experience in both B2B and B2C engagement, helping companies grow their online presence across platforms like LinkedIn, Instagram, and X by creating campaigns that inspire engagement and drive results. I pride myself on turning audience insights into actionable growth, strengthening brand visibility, customer trust, and long-term partnerships along the way.

Available to hire

I’m a Social Media Manager with a passion for connecting brands and audiences in meaningful ways. I have experience in both B2B and B2C engagement, helping companies grow their online presence across platforms like LinkedIn, Instagram, and X by creating campaigns that inspire engagement and drive results.

I pride myself on turning audience insights into actionable growth, strengthening brand visibility, customer trust, and long-term partnerships along the way.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Range Safety Officer & Lead Firearms Training Instructor at Phoenix Indoor Range

August 1, 2025 - August 1, 2025

Range Officer and Firearms Instructor with a flawless safety record and over 400 successful training sessions conducted. Recognized for maintaining zero-incident environments, improving trainee marksmanship, and developing streamlined range protocols that boosted efficiency and compliance. Spearheaded all firearms training courses with strict adherence to safety.

Technical Support Advisor at Teleperformance

August 1, 2025 - October 27, 2025

Technical Support Advisor with a strong record of issue resolution, rapid troubleshooting, and customer satisfaction scores. Expert in diagnosing software, network, and hardware issues under pressure. Recognized for cutting average ticket time, mentoring new agents, and improving support workflows for faster resolutions and stronger client trust.

Social Media Manager & Video Editor at YouTube LLC

June 1, 2024 - June 1, 2024

Creative and data-driven YouTube Manager and Video Editor with a record of growing channels by 150%+ through engaging content, SEO optimization, and strategic audience targeting. Skilled in editing, branding, and analytics to boost watch time and subscriber retention. Recognized for producing high-impact videos, improving engagement rates, and leading content strategies that transformed channels into thriving online communities.

Marketing Manager at Public Outreach

June 1, 2022 - June 1, 2022

Directed a team of marketing professionals to develop and execute data-driven digital campaigns across multiple channels, including social media, email, SEO, and PPC. Oversaw strategy development, content creation, and performance optimization to increase brand visibility, engagement, and conversions.

Range Manager at Wild West Shooting Centre

January 1, 2020 - January 1, 2020

Range Manager with hands-on experience overseeing live-fire operations, supervising range officers, and maintaining all firearms, targets, and safety systems. Skilled in implementing safety briefings, coordinating training courses, and managing ammunition and inventory control.

Community Support Manager at Square Enix

January 1, 2017 - January 1, 2017

Community Manager with experience managing large-scale gaming communities for Square Enix’s IPs. Skilled in overseeing Discord, Reddit, and X (Twitter) platforms to foster engagement, resolve player concerns, and strengthen brand loyalty. Proven success in growing server membership and engagement, launching community events that boosted activity, and coordinating between developers and fans to enhance communication and transparency.

Firearms Co-Instructor at Irvine Police Department

November 1, 2015 - November 1, 2015

Police Firearms Civilian Instructor with extensive experience in tactical weapons training and range safety management. Skilled in developing and delivering advanced firearms programs for recruits and officers. Recognized for improving qualification scores across multiple units, maintaining a perfect safety record, and implementing modern training methods that enhanced discipline, and operational readiness.