Available to hire
Software Quality Assurance Analyst with hands-on experience in functional, UI, regression, and exploratory testing. Skilled in creating clear test cases, documentation, and defect reports, and collaborating with developers in Agile environments. Detail-oriented, proactive, and always looking for ways to improve product quality and user experience. Passionate about learning new tools, automation basics, and modern QA practices.
Language
English
Fluent
Work Experience
Freelance QA & Project Coordinator at Fortune4 Technologies
May 1, 2025 - October 1, 2025Contract role supporting the Titan Eye Plus e-commerce platform. Designed and executed manual test cases for functional, UI, and regression testing; conducted API testing using Postman and validated endpoints, parameters, and workflows; logged, tracked, and triaged defects in JIRA with detailed steps and severity; coordinated with developers, designers, and product managers to clarify requirements; utilized AI-assisted tools (Claude) to improve test case drafting, summarize requirements, and generate edge-case ideas; led sprint planning, grooming, and prioritization of QA activities; performed smoke, sanity, and release validation testing; prepared daily/weekly test reports and presented quality metrics to stakeholders. Achieved zero blocker defects for two monthly Titan Eye Plus releases and improved QA→Dev defect-hand-off process.
QA Project Lead at Dapon Technologies
January 1, 2023 - March 1, 2023Led QA efforts independently for the EasyPay Direct payment platform (web & mobile). Created and executed test plans across full QA cycles end-to-end; developed and maintained Postman API collections; performed regression, smoke, and release readiness testing; collaborated with product owners and developers to ensure requirement clarity.
Software Quality Analyst at Fortune4 Technologies
April 1, 2020 - March 1, 2023Tested and supported products across e-commerce, EdTech, logistics, and hospitality domains; analyzed user stories and requirements to design effective test scenarios; created and maintained test cases and suites for 5+ long-term projects; managed and prioritized defects in JIRA; facilitated triage calls; collaborated with Agile teams to improve product quality and reduce user-reported issues. Achievements include leading regression & integration testing for EasyPay Direct 2-week migration and delivering a fast-tracked QA cycle for Hindu Times EdTech platform within 1 week.
Education
Post-Graduate Diploma – Software QA & Test Engineering at Conestoga College
May 1, 2024 - December 1, 2024Post-Graduate Diploma – Project Management at Centennial College
May 1, 2023 - December 1, 2023Bachelor of Science – Computer Science at Arunodaya University
January 1, 2017 - January 1, 2020Post-Graduate Diploma – Software QA & Test Engineering at Conestoga College
May 1, 2024 - December 1, 2024Post-Graduate Diploma – Project Management at Centennial College
May 1, 2023 - December 1, 2023Bachelor of Science – Computer Science at Arunodaya University
January 1, 2017 - January 1, 2020Qualifications
Industry Experience
Software & Internet, Education, Retail, Professional Services, Healthcare
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