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Laura Sanabria Mendez

Available to hire

Hi, I’m Laura Sanabria Mendez—a dedicated Advertising Designer from Cartago, Costa Rica.

About

Hi, I’m Laura Sanabria Mendez—a dedicated Advertising Designer from Cartago, Costa Rica. I’ve spent 15 years combining customer service, process analysis, and graphic design to deliver branding, editorial content, and social media visuals that resonate with audiences.

I’m creative and detail‑oriented, proficient in the Adobe Creative Suite, and enjoy turning concepts into impact-rich visuals while collaborating with cross‑functional teams to understand user needs and drive continuous improvement.

  • 15 years' experience
  • Joined October 2025

Industry experience

  • Media & Entertainment
  • Professional Services
  • Software & Internet

Work experience· 4 roles

Freelance Designer · RemoteDec 2019 – Oct 2025 · 5 yrs 11 mos

Developed branding packages for local startups including logo design, color palette, typography. Graphic design for social media including carousel posts, ads, and interactive content. Editorial design for catalogs, brochures, and corporate presentations. Created expressive illustrations focused on portraits, blending emotion with visual storytelling.

Service Team Analyst · UberOct 2016 – Aug 2025 · 8 yrs 11 mos

While primarily a service role, leveraged design skills to create internal presentations, data visualizations, and workflow graphics. Supported cross-functional teams by designing visual aids that improved understanding of analytical findings. Developed insights and presentations to support decision-making and continuous improvement initiatives. Gained expertise in collaborative platforms (Jira, Slack, Zoom) and applied process improvement methodologies. Optimized applications and conducted detailed reviews to detect and correct errors.

Chat Agent · BD Services IMASJan 2016 – Oct 2016 · 10 mos

Provided customer service through digital channels, strengthening communication and multitasking skills applicable to fast-paced creative environments. Navigated chat platforms, email systems, and scheduling tools to deliver seamless service.

Customer Service Agent · Sykes Costa RicaJan 2010 – Jul 2015 · 5 yrs 7 mos

Education

Bachelor's Degree in Advertising Design · Americana University2016 – 2020

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