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Hi, I’m Laura Sanabria Mendez—a dedicated Advertising Designer from Cartago, Costa Rica. I’ve spent 15 years combining customer service, process analysis, and graphic design to deliver branding, editorial content, and social media visuals that resonate with audiences. I’m creative and detail‑oriented, proficient in the Adobe Creative Suite, and enjoy turning concepts into impact-rich visuals while collaborating with cross‑functional teams to understand user needs and drive continuous improvement.…Hi, I’m Laura Sanabria Mendez—a dedicated Advertising Designer from Cartago, Costa Rica. I’ve spent 15 years combining customer service, process analysis, and graphic design to deliver branding, editorial content, and social media visuals that resonate with audiences. I’m creative and detail‑oriented, proficient in the Adobe Creative Suite, and enjoy turning concepts into impact-rich visuals while collaborating with cross‑functional teams to understand user needs and drive continuous improvement.

Laura Sanabria Mendez

Designer, Graphic Designer, Logo Designer, +5

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Hi, I’m Laura Sanabria Mendez—a dedicated Advertising Designer from Cartago, Costa Rica. I’ve spent 15 years combining customer service, process analysis, and graphic design to deliver branding, editorial content, and social media visuals that resonate with audiences. I’m creative and detail‑oriented, proficient in the Adobe Creative Suite, and enjoy turning concepts into impact-rich visuals while collaborating with cross‑functional teams to understand user needs and drive continuous improvement.…Hi, I’m Laura Sanabria Mendez—a dedicated Advertising Designer from Cartago, Costa Rica. I’ve spent 15 years combining customer service, process analysis, and graphic design to deliver branding, editorial content, and social media visuals that resonate with audiences. I’m creative and detail‑oriented, proficient in the Adobe Creative Suite, and enjoy turning concepts into impact-rich visuals while collaborating with cross‑functional teams to understand user needs and drive continuous improvement.

Available to hire

Hi, I’m Laura Sanabria Mendez—a dedicated Advertising Designer from Cartago, Costa Rica. I’ve spent 15 years combining customer service, process analysis, and graphic design to deliver branding, editorial content, and social media visuals that resonate with audiences.

I’m creative and detail‑oriented, proficient in the Adobe Creative Suite, and enjoy turning concepts into impact-rich visuals while collaborating with cross‑functional teams to understand user needs and drive continuous improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Editorial Illustration

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Intermediate

Spanish; Castilian

Fluent

Work Experience

Service Team Analyst at Uber

October 31, 2016 - August 20, 2025

While primarily a service role, leveraged design skills to create internal presentations, data visualizations, and workflow graphics. Supported cross-functional teams by designing visual aids that improved understanding of analytical findings. Developed insights and presentations to support decision-making and continuous improvement initiatives. Gained expertise in collaborative platforms (Jira, Slack, Zoom) and applied process improvement methodologies. Optimized applications and conducted detailed reviews to detect and correct errors.

Freelance Designer at Remote

December 31, 2019 - October 27, 2025

Developed branding packages for local startups including logo design, color palette, typography. Graphic design for social media including carousel posts, ads, and interactive content. Editorial design for catalogs, brochures, and corporate presentations. Created expressive illustrations focused on portraits, blending emotion with visual storytelling.

Chat Agent at BD Services IMAS

January 20, 2016 - October 3, 2016

Provided customer service through digital channels, strengthening communication and multitasking skills applicable to fast-paced creative environments. Navigated chat platforms, email systems, and scheduling tools to deliver seamless service.

Customer Service Agent at Sykes Costa Rica

January 29, 2010 - July 28, 2015

Created training materials and visual guides, and trained new staff to enhance team collaboration. Provided phone support, explained services, and promoted sales with strong communication skills.