I am a multilingual administrative professional with a solid background in administrative management, customer service, and international operations. I am fluent in English and Spanish, with working knowledge of French and German, and I excel at coordinating client communications, documentation, billing, and cross-cultural collaboration. I thrive in multicultural teams, adapt quickly, and maintain calm under pressure while delivering reliable service. I have a track record of supporting scheduling, events, and sales objectives, and I enjoy improving day-to-day operations and strengthening interdepartmental communication.

Santiago Gomez Urango

I am a multilingual administrative professional with a solid background in administrative management, customer service, and international operations. I am fluent in English and Spanish, with working knowledge of French and German, and I excel at coordinating client communications, documentation, billing, and cross-cultural collaboration. I thrive in multicultural teams, adapt quickly, and maintain calm under pressure while delivering reliable service. I have a track record of supporting scheduling, events, and sales objectives, and I enjoy improving day-to-day operations and strengthening interdepartmental communication.

Available to hire

I am a multilingual administrative professional with a solid background in administrative management, customer service, and international operations. I am fluent in English and Spanish, with working knowledge of French and German, and I excel at coordinating client communications, documentation, billing, and cross-cultural collaboration.

I thrive in multicultural teams, adapt quickly, and maintain calm under pressure while delivering reliable service. I have a track record of supporting scheduling, events, and sales objectives, and I enjoy improving day-to-day operations and strengthening interdepartmental communication.

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Experience Level

Intermediate

Language

English
Intermediate
French
Intermediate
German
Intermediate
Spanish; Castilian
Fluent

Work Experience

Administrative Assistant / Call Center Agent at The Anything Group
January 1, 2024 - January 1, 2024
Provided administrative and operational support across departments, including customer service, documentation, billing, scheduling, event planning, and cross-cultural collaboration. Managed client records, inquiries, and remote communication with USA-based teams.
Administrative Assistant at EM Telco
January 1, 2021 - January 1, 2021
Delivered administrative and client support for international operations; coordinated billing, scheduling, travel, and cross-cultural collaboration.

Education

High School Diploma at Los Andes Educational Institution
January 11, 2030 - January 1, 2017
Diploma in Senior Management at EC CI University, Colombia
January 11, 2030 - January 1, 2025
Certificate/Training at National Learning Service (SENA)
January 11, 2030 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Education, Media & Entertainment, Other