Available to hire
I am a results-driven, international AI/ML professional with extensive consulting experience across the EMEA region. I build AI and data-driven solutions that address real business needs, from predictive models to end-to-end deployment using Docker, Azure, LangChain, and NLP.
My goal is to exceed customer expectations by delivering reliable, scalable solutions, while continuously learning and sharing knowledge as a Microsoft Certified Trainer and lifelong learner. I enjoy collaborating with cross-functional teams to turn complex challenges into practical, impactful outcomes.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Advanced
French
Advanced
German
Advanced
Italian
Fluent
Work Experience
AI Engineer – Prompt Engineering at Municipality Government IT Department
January 1, 2025 - November 11, 2025Led the design and deployment of an LLM-powered service assistant for a municipality, implementing prompt-engineering techniques to: 1) classify complaints into categories and assign to departments; 2) prioritize requests by safety and criticality; 3) draft polite acknowledgments. Additionally, integrated audio-recorded conversations and transcripts, performed summarization to extract decisions and issues, and generated actionable insights for ongoing operations.
Data Scientist at Various clients across Healthcare, Real Estate, Automotive, EducationTech, Retail Banking
January 1, 2023 - November 11, 2025Developed predictive models to estimate LOS, house prices, used car values, lead conversion, and credit scoring. Built pricing and valuation models to support revenue optimization. Analyzed drivers of conversions and created profiles for likely outcomes. Deployed batch inference via Docker where applicable and presented findings to management for strategic decisions.
UC Engineer at Institution Bank, Private Bank, IT Tech Firm
December 1, 2024 - December 1, 2024Delivered Unified Communications services for large banking and IT clients. Led Telephony Operations and collaborated with engineering teams to migrate from Cisco Voice, Video, and Collaboration platforms to Microsoft 365, ensuring a seamless transition. Trained Service Desk staff and end users, increasing adoption and service quality.
UC Engineer at IT Field EMEA
May 1, 2019 - May 1, 2019Delivered Unified Communications services across financial, IT, education, aerospace, and service industries in EMEA. Roles included Designer, Field Engineer, Layer 3 Support, and Subject Matter Expert; led projects, managed resources, and supported budget planning. Managed and developed teams of 3 to 10 members, providing training and leadership to achieve company goals.
AI Engineer – Prompt Engineering at Messina Municipality
January 1, 2025 - PresentDeployed an LLM-powered service assistant to automate service complaints: categorize into a category and assign to the department, prioritize with urgency levels, and draft polite acknowledgments. Also contributed to automation efforts for FinArk-related data processing, extracting sentiment and generating structured reports from financial data.
Data Scientist
January 1, 2023 - PresentDeveloping predictive models to identify key features that influence the target and inform strategic business decisions. Deployed a Docker container for batch inference. Led Real Estate pricing experiments (Claret) using features such as pollution, rooms, and proximity to employment centers; improved pricing accuracy.
UC Engineer at Institution Bank, Private Bank, IT Tech Firm
June 1, 2019 - December 1, 2024Translated business requirements into technical specifications, estimated solution costs, and performed gap analysis to ensure project alignment. Led the Telephony Operations department for daily operations and team management. Planned migration from Cisco Voice, Video, and Collaboration platforms to Microsoft 365; trained Service Desk staff and end users on troubleshooting.
UC Engineer at IT Field EMEA
January 1, 2007 - May 1, 2019Delivered Unified Collaboration services to clients across financial, IT, education, aerospace, and service industries in EMEA; roles included Designer, Field Engineer, Layer 3 Support, and Subject Matter Expert. Led projects, managed resources, and supported budget planning; managed teams of 3–10 with training and leadership.
Deep Learning Project: Audio MNIST Digit Classification
April 1, 2025 - April 30, 2025Developed an artificial neural network to classify MFCC spectrograms of audio files into 10-digit classes. Extracted MFCC features to build a robust dataset and delivered a final project presentation and report.
Deep Learning Project: Food Image Classification
June 1, 2025 - June 30, 2025Implemented a convolutional neural network for multiclass food image classification, with data augmentation and hyperparameter tuning to improve accuracy.
Project: Book Recommendation System
August 1, 2025 - August 31, 2025Developed an AI-based book recommendation system using ranking, similarity-based collaborative filtering, and matrix factorization to enhance user experience and engagement.
Data Scientist at Independent / Self-Employed
January 1, 2023 - PresentDeveloping predictive models to identify key features influencing targets; deployed a Docker container for batch inference; presented findings to management; built real estate pricing models (e.g., Claret) using features such as pollution, rooms, and proximity to employment centers.
UC Engineer at Bank / Private Bank, IT Tech Firm (Swiss/EMEA)
June 1, 2019 - December 1, 2024Translated business requirements into technical specifications, estimated solution costs, and performed gap analyses. Led the Telephony Operations daily activities and managed teams; planned migrations from Cisco Voice/Video/Collaboration to M365; trained Service Desk staff and end users.
IT Services – Day 2 Support (Level 3) at IT Services
December 1, 2014 - PresentDeveloped a technical methodology to enhance problem-solving efficiency and collaboration for Day 2 Support (Level 3); trained Level 1 and 2 engineers, improving team performance.
AI Engineer – Prompt Engineering at Municipality (Messina)
January 1, 2025 - PresentImplemented an LLM-powered service assistant for the municipality to automate service complaints: categorization into categories, priority assignment (High/Medium/Low) based on safety and criticality, and generation of polite acknowledgments. Also developed automated financial data processing for FinArk: sentiment extraction, market sector classification, impact prioritization, topic titling, and report generation.
Data Scientist at Switzerland
January 1, 2023 - PresentDeveloping predictive models to identify key features influencing business targets; deployed a Docker container for batch inference; presented findings to management; projects include Real Estate pricing models using pollution levels, number of rooms, and proximity to employment centers.
IT Services – Day 2 Support Lead / Methodology Developer at IT Services
December 1, 2014 - PresentDeveloped a technical methodology to enhance problem-solving efficiency and collaboration for Day 2 Support (Level 3). Trained Level 1 and 2 engineers in both technical and motivational aspects, improving team performance.
Data Scientist at Swiss Organization (Consulting/Industry)
January 1, 2023 - PresentDeveloped predictive models to identify features affecting targets for strategic decisions; deployed a Docker-based batch inference application; presented findings to management enabling data-driven decisions. Worked on Real Estate pricing (Claret) project.
UC Engineer at Various Institutions (Bank, Private Bank, IT Firm)
June 20, 2019 - December 1, 2024Translated business requirements into technical specs, estimated solution costs, and performed gap analyses. Led Telephony Operations, migrating Cisco Voice/Video/Collaboration to M365; trained Service Desk staff and end users to improve adoption and service delivery.
UC Engineer at Various Institutions (IT Field EMEA)
January 1, 2007 - May 1, 2019Delivered Unified Collaboration services across financial, IT, education, aerospace, and service industries in EMEA. Served as Designer, Field Engineer, Level 3 Support SME; led projects, managed resources and budgets.
Education
EMBA - Executive Master of Business Administration at Ashridge Executive Education, Hult International Business School
November 1, 2014 - August 1, 2016Master's in Electronic Engineering Telecommunications at University of Messina
November 1, 1996 - March 1, 2002EMBA - Executive Master of Business Administration at Ashridge Executive Education, Hult International Business School
November 1, 2014 - August 1, 2016Master's in Electronic Engineering Telecommunications at University of Messina
November 1, 1996 - March 1, 2002Executive Master of Business Administration (EMBA) at Ashridge Executive Education, Hult International Business School
November 1, 2014 - August 1, 2016Master's in Electronic Engineering (Telecommunications) at University of Messina
November 1, 1996 - March 1, 2002Executive Master of Business Administration at Ashridge Executive Education, Hult International Business School
November 1, 2014 - August 1, 2016Master's in Electronic Engineering Telecommunications at University of Messina
November 1, 1996 - March 1, 2002Executive Master of Business Administration (EMBA) at Ashridge Executive Education, Hult International Business School
November 1, 2014 - August 1, 2016Master's in Electronic Engineering Telecommunications at University of Messina
November 1, 1996 - March 1, 2002Qualifications
Microsoft Certified Trainer
January 1, 2025 - November 11, 2025Azure AI Engineer Associate
January 1, 2025 - November 11, 2025Azure Data Scientist Associate
January 1, 2025 - November 11, 2025PCAP Python Institute
January 1, 2022 - November 11, 2025Cisco Certified Instructor, Unified Collaboration
January 1, 2007 - January 1, 2020Cisco DevNet
January 1, 2020 - November 11, 2025Microsoft Certified Trainer
January 1, 2025 - December 1, 2025Azure AI Engineer Associate
January 1, 2025 - December 1, 2025Azure Data Scientist Associate
January 1, 2025 - December 1, 2025PCAP Python Institute
January 1, 2022 - December 1, 2025Cisco Certified Instructor, Unified Collaboration
January 1, 2007 - January 1, 2020Cisco DevNet
January 1, 2020 - December 1, 2025Microsoft Certified Trainer
January 1, 2025 - December 1, 2025Azure AI Engineer Associate
January 1, 2025 - December 1, 2025Azure Data Scientist Associate
January 1, 2025 - December 1, 2025PCAP - Python Institute
January 1, 2022 - December 1, 2025Cisco Certified Instructor
January 1, 2007 - December 31, 2020Cisco DevNet
January 1, 2020 - December 1, 2025Teams Administrator Associate
January 1, 2026 - December 1, 2025Microsoft Certified Trainer
January 1, 2025 - December 1, 2025Azure AI Engineer Associate
January 1, 2025 - December 1, 2025Azure Data Scientist Associate
January 1, 2025 - December 1, 2025PCAP Python Institute
January 1, 2022 - December 1, 2025Cisco Certified Instructor, Unified Collaboration
January 1, 2007 - January 1, 2020Teams Administrator Associate
January 1, 2026 - December 1, 2025Microsoft Certified Trainer
January 1, 2025 - December 1, 2025Azure AI Engineer Associate
January 1, 2025 - December 1, 2025Azure Data Scientist Associate
January 1, 2025 - December 1, 2025PCAP Python Institute
January 1, 2022 - December 1, 2025Cisco Certified Instructor, Unified Collaboration
January 1, 2007 - December 31, 2020Cisco DevNet Collaboration
January 1, 2020 - December 1, 2025Microsoft Teams Administrator Associate
January 1, 2026 - December 1, 2025Industry Experience
Healthcare, Real Estate & Construction, Education, Financial Services, Software & Internet, Retail, Telecommunications, Government, Manufacturing, Professional Services, Media & Entertainment, Transportation & Logistics, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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