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I lead large-scale business, organizational and digital transformation change programs as a Global Change & Transformation Architect, designing enterprise-level change and adoption architectures across ERP, Gen AI, Cybersecurity, IAM, data migration and Microsoft ecosystems. I work with C-level leadership on sponsorship enablement, operating model design, governance and sustainable adoption, translating UX and EX into measurable business outcomes across global, multi-country programs.…I lead large-scale business, organizational and digital transformation change programs as a Global Change & Transformation Architect, designing enterprise-level change and adoption architectures across ERP, Gen AI, Cybersecurity, IAM, data migration and Microsoft ecosystems. I work with C-level leadership on sponsorship enablement, operating model design, governance and sustainable adoption, translating UX and EX into measurable business outcomes across global, multi-country programs.

Sarah Lefebvre

Project Manager, UX Designer, Content Producer, +7

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I lead large-scale business, organizational and digital transformation change programs as a Global Change & Transformation Architect, designing enterprise-level change and adoption architectures across ERP, Gen AI, Cybersecurity, IAM, data migration and Microsoft ecosystems. I work with C-level leadership on sponsorship enablement, operating model design, governance and sustainable adoption, translating UX and EX into measurable business outcomes across global, multi-country programs.…I lead large-scale business, organizational and digital transformation change programs as a Global Change & Transformation Architect, designing enterprise-level change and adoption architectures across ERP, Gen AI, Cybersecurity, IAM, data migration and Microsoft ecosystems. I work with C-level leadership on sponsorship enablement, operating model design, governance and sustainable adoption, translating UX and EX into measurable business outcomes across global, multi-country programs.

Available to hire

I lead large-scale business, organizational and digital transformation change programs as a Global Change & Transformation Architect, designing enterprise-level change and adoption architectures across ERP, Gen AI, Cybersecurity, IAM, data migration and Microsoft ecosystems.

I work with C-level leadership on sponsorship enablement, operating model design, governance and sustainable adoption, translating UX and EX into measurable business outcomes across global, multi-country programs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

French

Fluent

English

Fluent

German

Advanced

Italian

Advanced

Work Experience

Global Change Lead at Alight

January 1, 2021 - Present

Led a global digital transformation change program in France, including HR shared services transition in an M&A context and European works councils consultation preparation; built change roadmap, governance and sponsorship onboarding.

OD & Learning Change Project Lead at The Highland Group / Office Depot

January 1, 2013 - December 31, 2015

Led change management for retail/e-commerce sales force readiness (≈450 people); conducted process assessments and built a road map across Paris and Venlo; delivered training and change playbooks.

Change Management Lead / FINTECH Transformation at National Post Office Rwanda

January 1, 2015 - Present

Designed operating model and change management strategy for a national FINTECH transformation; led leadership development initiatives.

Middle Management Training (Client project) at Accenture for Unilever

January 1, 2009 - Present

Delivered middle-management training as part of a global digital strategy; supported change adoption and capability development.

Training Project Lead at Cegos (UBI France) - Government Agency

January 1, 2009 - Present

Led training initiatives for a government agency; designed and delivered change programs in Johannesburg, SA.

Organisational Change Manager at PwC

January 1, 2022 - Present

Designed the change management roadmap for a digital strategy and operating model design project, focusing on EX/CX for a global automotive ecosystem; led sponsor coalition onboarding and change readiness activities.

Middle Management Trainer at Accenture for Unilever

January 1, 2009 - December 31, 2009

Delivered middle management training within a global digital strategy and operating model context.

Sales Trainer at Cegos (UBI France – Government Agency)

January 1, 2009 - December 31, 2009

Sales boost training program for the Johannesburg sales team.

Change Management Lead at Lafarge Cement

January 1, 2012 - December 31, 2013

Strategic ER and social risks change management; social risks assessment to derive change management strategy impacting management and plant workers.

Organisational Change Lead at Total Attitude (Oil & Gas Marketing)

January 1, 2010 - December 31, 2011

Alignment of the Total Attitude international values program; change roadmap with 8 initiatives and 32 middle managers.

Change Readiness Consultant at Oxford Instruments (Maine Pointe)

January 1, 2018 - December 31, 2018

Change readiness assessment and roadmap delivery for 4 business units.

Fintech Transformation Change Lead at National Post Office Rwanda

January 1, 2015 - Present

Designed new operating model and change management strategy for fintech transformation.