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I am a self-certified AI Prompt Engineer and creative technologist with extensive experience in developing multimedia content through generative AI platforms. I created Neon Shadows of Veridion, a sci-fi multiverse narrative, using tools like ChatGPT for scripts, DALL·E for visuals, ElevenLabs for voiceovers, and Filmora for video editing. I enjoy managing multi-tool workflows and turning abstract ideas into engaging digital experiences. My background includes roles in customer service and training, video editing, sound design, and writing for tech-focused websites. I've developed a strong skill set in cross-platform storytelling, AI-assisted production, and futuristic content creation strategies. I'm passionate about blending technology with creativity to craft compelling stories and interactive media.…I am a self-certified AI Prompt Engineer and creative technologist with extensive experience in developing multimedia content through generative AI platforms. I created Neon Shadows of Veridion, a sci-fi multiverse narrative, using tools like ChatGPT for scripts, DALL·E for visuals, ElevenLabs for voiceovers, and Filmora for video editing. I enjoy managing multi-tool workflows and turning abstract ideas into engaging digital experiences. My background includes roles in customer service and training, video editing, sound design, and writing for tech-focused websites. I've developed a strong skill set in cross-platform storytelling, AI-assisted production, and futuristic content creation strategies. I'm passionate about blending technology with creativity to craft compelling stories and interactive media.

matt sargent

Music Producer, Video Editor, Voiceover Artist, +5

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I am a self-certified AI Prompt Engineer and creative technologist with extensive experience in developing multimedia content through generative AI platforms. I created Neon Shadows of Veridion, a sci-fi multiverse narrative, using tools like ChatGPT for scripts, DALL·E for visuals, ElevenLabs for voiceovers, and Filmora for video editing. I enjoy managing multi-tool workflows and turning abstract ideas into engaging digital experiences. My background includes roles in customer service and training, video editing, sound design, and writing for tech-focused websites. I've developed a strong skill set in cross-platform storytelling, AI-assisted production, and futuristic content creation strategies. I'm passionate about blending technology with creativity to craft compelling stories and interactive media.…I am a self-certified AI Prompt Engineer and creative technologist with extensive experience in developing multimedia content through generative AI platforms. I created Neon Shadows of Veridion, a sci-fi multiverse narrative, using tools like ChatGPT for scripts, DALL·E for visuals, ElevenLabs for voiceovers, and Filmora for video editing. I enjoy managing multi-tool workflows and turning abstract ideas into engaging digital experiences. My background includes roles in customer service and training, video editing, sound design, and writing for tech-focused websites. I've developed a strong skill set in cross-platform storytelling, AI-assisted production, and futuristic content creation strategies. I'm passionate about blending technology with creativity to craft compelling stories and interactive media.

Available to hire

I am a self-certified AI Prompt Engineer and creative technologist with extensive experience in developing multimedia content through generative AI platforms. I created Neon Shadows of Veridion, a sci-fi multiverse narrative, using tools like ChatGPT for scripts, DALL·E for visuals, ElevenLabs for voiceovers, and Filmora for video editing. I enjoy managing multi-tool workflows and turning abstract ideas into engaging digital experiences.

My background includes roles in customer service and training, video editing, sound design, and writing for tech-focused websites. I’ve developed a strong skill set in cross-platform storytelling, AI-assisted production, and futuristic content creation strategies. I’m passionate about blending technology with creativity to craft compelling stories and interactive media.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

OJT Training Support Agent at Foundever

March 1, 2024 - Present

Provided on-the-job training as a subject matter expert to support agents handling live inbound customer care calls. Assisted in ensuring company policies were followed, offered coaching and feedback to trainees, and provided text-based support for agents on live calls.

Frontline Customer Care Agent at Foundever/Sitel/Sykes

November 1, 2021 - Present

Provided first contact inbound customer service support addressing and resolving customer concerns using approved policies and methods. Assisted with ordering products and services, handled billing disputes, account creation, retention, sales, and minor tech support. Supported retail and field sales agents via inbound calls.

Video Editor at leftlanenews.com

December 31, 2019 - July 16, 2025

Lead video content creator responsible for full-service content creation for live event coverage, including camera operation, video editing, lighting, audio technician duties, music/sound design, location scouting, and camera car driving.

Writer/Editor at macnn.com/dealnn.com/appleinsider.com

March 30, 2016 - July 15, 2025

Managed deals and promotions for electronic items, particularly Apple products. Wrote product and software reviews, managed banner ad campaigns, and coordinated promotional giveaways. Work was performed remotely across multiple cities worldwide using a MacBook Pro.