matt sargent
I am a self-certified AI Prompt Engineer and creative technologist with extensive experience in developing multimedia content through generative AI platforms.
About
I am a self-certified AI Prompt Engineer and creative technologist with extensive experience in developing multimedia content through generative AI platforms. I created Neon Shadows of Veridion, a sci-fi multiverse narrative, using tools like ChatGPT for scripts, DALL·E for visuals, ElevenLabs for voiceovers, and Filmora for video editing. I enjoy managing multi-tool workflows and turning abstract ideas into engaging digital experiences.
My background includes roles in customer service and training, video editing, sound design, and writing for tech-focused websites. I’ve developed a strong skill set in cross-platform storytelling, AI-assisted production, and futuristic content creation strategies. I’m passionate about blending technology with creativity to craft compelling stories and interactive media.
- 10 years' experience
- Joined July 2025
Skills· 11
Languages
- EnglishFluent
Industry experience
- Media & Entertainment
- Software & Internet
- Retail
- Professional Services
- Education
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Work experience· 4 roles
Provided on-the-job training as a subject matter expert to support agents handling live inbound customer care calls. Assisted in ensuring company policies were followed, offered coaching and feedback to trainees, and provided text-based support for agents on live calls.
Provided first contact inbound customer service support addressing and resolving customer concerns using approved policies and methods. Assisted with ordering products and services, handled billing disputes, account creation, retention, sales, and minor tech support. Supported retail and field sales agents via inbound calls.
Lead video content creator responsible for full-service content creation for live event coverage, including camera operation, video editing, lighting, audio technician duties, music/sound design, location scouting, and camera car driving.
Education
Certifications and awards
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