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I have multiple years of experience in customer service and data annotation, assisting customers with inquiries, resolving issues, and ensuring a positive overall experience while maintaining high standards of data accuracy and quality. I am detail-oriented, analytical, and strong in problem-solving, allowing me to work effectively under pressure and manage multiple tasks efficiently. I adapt well in collaborative team environments and consistently follow established guidelines to deliver accurate, high-quality results. My experience includes customer support (orders, returns, device/account troubleshooting), bookkeeping, and social media content creation for engagement and traffic.…I have multiple years of experience in customer service and data annotation, assisting customers with inquiries, resolving issues, and ensuring a positive overall experience while maintaining high standards of data accuracy and quality. I am detail-oriented, analytical, and strong in problem-solving, allowing me to work effectively under pressure and manage multiple tasks efficiently. I adapt well in collaborative team environments and consistently follow established guidelines to deliver accurate, high-quality results. My experience includes customer support (orders, returns, device/account troubleshooting), bookkeeping, and social media content creation for engagement and traffic.

Bryan Sarmiento

Data Annotator, AI Evaluator, AI Trainer, +5

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I have multiple years of experience in customer service and data annotation, assisting customers with inquiries, resolving issues, and ensuring a positive overall experience while maintaining high standards of data accuracy and quality. I am detail-oriented, analytical, and strong in problem-solving, allowing me to work effectively under pressure and manage multiple tasks efficiently. I adapt well in collaborative team environments and consistently follow established guidelines to deliver accurate, high-quality results. My experience includes customer support (orders, returns, device/account troubleshooting), bookkeeping, and social media content creation for engagement and traffic.…I have multiple years of experience in customer service and data annotation, assisting customers with inquiries, resolving issues, and ensuring a positive overall experience while maintaining high standards of data accuracy and quality. I am detail-oriented, analytical, and strong in problem-solving, allowing me to work effectively under pressure and manage multiple tasks efficiently. I adapt well in collaborative team environments and consistently follow established guidelines to deliver accurate, high-quality results. My experience includes customer support (orders, returns, device/account troubleshooting), bookkeeping, and social media content creation for engagement and traffic.

Available to hire

I have multiple years of experience in customer service and data annotation, assisting customers with inquiries, resolving issues, and ensuring a positive overall experience while maintaining high standards of data accuracy and quality. I am detail-oriented, analytical, and strong in problem-solving, allowing me to work effectively under pressure and manage multiple tasks efficiently.

I adapt well in collaborative team environments and consistently follow established guidelines to deliver accurate, high-quality results. My experience includes customer support (orders, returns, device/account troubleshooting), bookkeeping, and social media content creation for engagement and traffic.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Work Experience

Data Annotator / AI Data Labelling at Innodata Inc.

March 1, 2026 - July 1, 2026

Labeled content including text, images, and videos. Reviewed AI responses for accuracy and consistency. Followed moderation guidelines with moderate and clean sensitive & biased training data handling and ensured quality control for dataset labeling tasks.

Data Annotator / Data Annotation Staff at Innodata Inc. (March 2026 - July 2026)

March 1, 2026 - July 1, 2026

Labeled content such as text, images, and videos. Reviewed AI responses for accuracy and consistency and applied moderate and clean sensitive/bias training according to provided guidelines.

Customer Support / Bookkeeping / Chat Support at Phil's

January 1, 2023 - January 1, 2026

Supported customers with order and return inquiries, troubleshot account and device issues, and recommended products based on customer needs. Coordinated administrative support tasks including bookkeeping and maintaining customer/support-related records with strong attention to accuracy.

Customer Support / Chat Support at Chat Support (Afniphils.)

January 1, 2023 - January 1, 2026

Assisted customers with order and return inquiries. Troubleshot account and device issues, recommended products based on customer needs, and supported sales engagement by suggesting new products/plans.

Chat Support - Admin at Lay A Manila (via support role)

January 1, 2021 - January 1, 2023

Handled customer support for order and return inquiries. Assisted customers with order inquiries and returns. Troubleshot account and device issues, provided product recommendations, and suggested new products/plans to support sales engagement.

Social Media Content Creator / Social Media Manager at Social Media Manager (Laay Manila)

January 1, 2021 - January 1, 2023

Created social media content focused on traffic and engagement. Assisted with customer inquiries related to orders and provided support through chat.

Chat Support - Admin at Anni Phils.

January 1, 2017 - January 1, 2019

Provided chat support for customer inquiries and order-related concerns. Assisted customers with order inquiries and return inquiries. Booked and maintained support records as needed and ensured accurate responses and timely assistance. Troubleshot account/device issues and provided product recommendations based on customer needs.

Accounting Staff at Quezon City Hall

January 1, 2016 - January 1, 2017

Performed accounting and bookkeeping tasks, including keeping accounting records and maintaining employee information data. Provided clerical and management support tasks and assisted with data annotation-related work.

Social Media Manager at Yello w Belt

January 1, 2016 - January 1, 2016

Created social media content to drive traffic and engagement. Assisted with day-to-day social media operations and customer-related requests as needed while maintaining consistent content quality.

Accounting Staff / Bookkeeping Staff at Accounting (Quezon City Hall)

January 1, 2016 - January 1, 2017

Performed bookkeeping and maintained employee information records. Provided clerical and management support and assisted with data-related tasks and annotations.