Sasharah Salmon
Hi, I’m Sasharah Salmon, and I’m a customer service and technical support professional who enjoys helping people solve problems quickly and professionally.
About
Hi, I’m Sasharah Salmon, and I’m a customer service and technical support professional who enjoys helping people solve problems quickly and professionally. I have experience supporting customers with technical troubleshooting and service-related concerns, guiding them through clear steps, and using computer systems to assist and resolve reported issues.
I also bring hotel reservations experience from IBEX Global, where I handled booking enquiries, reservation changes, and detailed customer support using reservation systems. I’m currently seeking a legitimate remote opportunity in technical support, customer service, or reservations where I can continue growing, collaborate with a strong team, and work a schedule aligned with weekday availability in Jamaica time.
- 5 years' experience
- Joined November 2026
Industry experience
- Travel & Hospitality
- Telecommunications
- Professional Services
- Computers & Electronics
Work experience
Handled hotel reservation enquiries primarily through inbound calls and supported booking-related needs. Also completed outbound follow-up as part of reservation work. Used persuasive customer communication to explain options, answer questions, and help customers reach suitable booking outcomes.
Provided phone-based technical support to customers by listening to their concerns, guiding them through troubleshooting steps, and helping them find practical resolutions. Communicated in a clear, customer-friendly way while maintaining a professional tone throughout calls.
Education
Studied english language, social studies and caribbean history
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