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Hello. I am a skilled facilitator and client-focused professional with a strong background in education, service, and leadership. With experience as a classroom facilitator, teaching assistant, lifeguard supervisor, and client service representative, I bring a calm, organized, and people-centred approach to every interaction. I am known for clear communication, strong collaboration, and the ability to adapt quickly in fast-paced environments. Trained in first aid and supervision, I balance professionalism with empathy, ensuring clients feel supported, understood, and confident in the services provided.…Hello. I am a skilled facilitator and client-focused professional with a strong background in education, service, and leadership. With experience as a classroom facilitator, teaching assistant, lifeguard supervisor, and client service representative, I bring a calm, organized, and people-centred approach to every interaction. I am known for clear communication, strong collaboration, and the ability to adapt quickly in fast-paced environments. Trained in first aid and supervision, I balance professionalism with empathy, ensuring clients feel supported, understood, and confident in the services provided.

Sathushaa Puvichchelvan

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Hello. I am a skilled facilitator and client-focused professional with a strong background in education, service, and leadership. With experience as a classroom facilitator, teaching assistant, lifeguard supervisor, and client service representative, I bring a calm, organized, and people-centred approach to every interaction. I am known for clear communication, strong collaboration, and the ability to adapt quickly in fast-paced environments. Trained in first aid and supervision, I balance professionalism with empathy, ensuring clients feel supported, understood, and confident in the services provided.…Hello. I am a skilled facilitator and client-focused professional with a strong background in education, service, and leadership. With experience as a classroom facilitator, teaching assistant, lifeguard supervisor, and client service representative, I bring a calm, organized, and people-centred approach to every interaction. I am known for clear communication, strong collaboration, and the ability to adapt quickly in fast-paced environments. Trained in first aid and supervision, I balance professionalism with empathy, ensuring clients feel supported, understood, and confident in the services provided.

Available to hire

Hello. I am a skilled facilitator and client-focused professional with a strong background in education, service, and leadership. With experience as a classroom facilitator, teaching assistant, lifeguard supervisor, and client service representative, I bring a calm, organized, and people-centred approach to every interaction. I am known for clear communication, strong collaboration, and the ability to adapt quickly in fast-paced environments. Trained in first aid and supervision, I balance professionalism with empathy, ensuring clients feel supported, understood, and confident in the services provided.

Skills

Microsoft Word

Leadership

Experience Level

Microsoft Word

Expert

Leadership

Expert

Language

English

Fluent

Work Experience

Classroom Facilitator at The Ripple Effect Education

September 1, 2024 - Present

Adapted lesson plans in real time based on class dynamics, learning needs, and program goals; collaborated with teachers, school staff, and fellow facilitators to coordinate schedules and align objectives; facilitated interactive, curriculum-based workshops and discussions on conflict resolution and communication skills for elementary and secondary students.

Lifeguard Supervisor at Canada's Wonderland

April 1, 2022 - September 1, 2025

Supervised daily operations across multiple aquatic attractions, ensuring consistent adherence to safety protocols and guest service standards; coordinated scheduling, break rotations, and staffing adjustments to maintain optimal zone coverage and operational efficiency; conducted safety audits, equipment checks, and risk assessments to support provincial and organizational regulations; built strong communication channels with cross-functional teams to streamline incident response workflows and enhance overall park safety.

Teaching Assistant at Kumon – Brampton

June 1, 2023 - December 1, 2024

Assessed student progress by grading assignments, tracking accuracy and speed, and identifying areas requiring targeted support; monitored classroom flow and maintained a structured, focused learning environment to ensure smooth session operations; provided one-on-one assistance to students, adapting explanations to fit diverse learning styles; ensured accuracy and organization of student files, worksheets, and progress records to support efficient instructional workflows.

Client Service at PSL Moving and Delivery

January 1, 2021 - March 1, 2022

Served as the primary point of contact for clients, managing inquiries, bookings, and service updates through phone, email, and messaging platforms; provided clear, customer-focused communication by explaining service options, pricing details, and preparation requirements; processed and updated client information, job details, and service changes in internal systems with high accuracy.