SP

Sathushaa Puvichchelvan

Available to hire

Hello. I am a skilled facilitator and client-focused professional with a strong background in education, service, and leadership.

About

Hello. I am a skilled facilitator and client-focused professional with a strong background in education, service, and leadership. With experience as a classroom facilitator, teaching assistant, lifeguard supervisor, and client service representative, I bring a calm, organized, and people-centred approach to every interaction. I am known for clear communication, strong collaboration, and the ability to adapt quickly in fast-paced environments. Trained in first aid and supervision, I balance professionalism with empathy, ensuring clients feel supported, understood, and confident in the services provided.

  • 5 years' experience
  • Joined February 2026

Languages

  • EnglishFluent

Industry experience

  • Education
  • Non-Profit Organization
  • Professional Services

Work experience· 4 roles

Classroom Facilitator · The Ripple Effect EducationSep 2024 – Present · 2 yrs 3 mos

Adapted lesson plans in real time based on class dynamics, learning needs, and program goals; collaborated with teachers, school staff, and fellow facilitators to coordinate schedules and align objectives; facilitated interactive, curriculum-based workshops and discussions on conflict resolution and communication skills for elementary and secondary students.

Teaching Assistant · Kumon – BramptonJun 2023 – Dec 2024 · 1 yr 7 mos

Assessed student progress by grading assignments, tracking accuracy and speed, and identifying areas requiring targeted support; monitored classroom flow and maintained a structured, focused learning environment to ensure smooth session operations; provided one-on-one assistance to students, adapting explanations to fit diverse learning styles; ensured accuracy and organization of student files, worksheets, and progress records to support efficient instructional workflows.

Lifeguard Supervisor · Canada's WonderlandApr 2022 – Sep 2025 · 3 yrs 6 mos

Supervised daily operations across multiple aquatic attractions, ensuring consistent adherence to safety protocols and guest service standards; coordinated scheduling, break rotations, and staffing adjustments to maintain optimal zone coverage and operational efficiency; conducted safety audits, equipment checks, and risk assessments to support provincial and organizational regulations; built strong communication channels with cross-functional teams to streamline incident response workflows and enhance overall park safety.

Client Service · PSL Moving and DeliveryJan 2021 – Mar 2022 · 1 yr 3 mos

Education

Bachelor of Arts, Honours English · University of Waterloo2022 – 2026

Certifications and awards

First Aid / CPR-C Certificate & National Lifeguard Pool Certificate2030 – 2026

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