I am a proactive DevOps and AI Automation Engineer with over 8 years of experience blending cloud technologies, machine learning-driven workflows, and client-facing roles. I have designed and launched intelligent automation systems using advanced AI tools such as large language models and voice AI, working directly with clients in the US and UK to deliver scalable and robust solutions. Throughout my career, I've orchestrated significant system uptime improvements, deployed hundreds of CI/CD pipelines, and led efforts in root cause remediation across global deployments. I thrive on collaborative engineering, learning from production challenges, and empowering teams to elevate their impact at scale.

satyaboyas

I am a proactive DevOps and AI Automation Engineer with over 8 years of experience blending cloud technologies, machine learning-driven workflows, and client-facing roles. I have designed and launched intelligent automation systems using advanced AI tools such as large language models and voice AI, working directly with clients in the US and UK to deliver scalable and robust solutions. Throughout my career, I've orchestrated significant system uptime improvements, deployed hundreds of CI/CD pipelines, and led efforts in root cause remediation across global deployments. I thrive on collaborative engineering, learning from production challenges, and empowering teams to elevate their impact at scale.

Available to hire

I am a proactive DevOps and AI Automation Engineer with over 8 years of experience blending cloud technologies, machine learning-driven workflows, and client-facing roles. I have designed and launched intelligent automation systems using advanced AI tools such as large language models and voice AI, working directly with clients in the US and UK to deliver scalable and robust solutions.

Throughout my career, I’ve orchestrated significant system uptime improvements, deployed hundreds of CI/CD pipelines, and led efforts in root cause remediation across global deployments. I thrive on collaborative engineering, learning from production challenges, and empowering teams to elevate their impact at scale.

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Experience Level

Expert
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Expert
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Intermediate
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Language

English
Fluent

Work Experience

Release/Automation Manager at Centene Corporation
April 1, 2023 - Present
Architected and led AI-driven automation initiatives in healthcare operations, including the design of LLM-powered chatbots to parse logs and reduce escalation times by 34%. Developed N8N-powered patient onboarding automations integrating AWS S3, Twilio, and Slack, which decreased manual escalations by 43%. Resolved CI/CD release pipeline failures caused by configuration drift using Ansible and automated rollback triggers, reducing mean time to recovery from 29 minutes to under 10 minutes across over 200 servers. Engineered voice AI integrations with Whisper and Deepgram to improve IVR call transcriptions and ticket enrichment, lowering repeat follow-ups by 25%. Led cross-timezone collaboration with US and UK teams, drove incident retrospectives that lowered recurring critical incidents by 29%, and automated compliance dashboards to support HIPAA audits. Additionally, upskilled team members on LLM prompt engineering and managed secrets with Ansible Vault and AWS Secrets Manager.
Senior DevOps Consultant / AI Automation Lead at Levi Strauss
April 1, 2023 - August 27, 2025
Designed AI-powered automation solutions in e-commerce customer service, leveraging ChatGPT, Claude, and Zapier to auto-respond to more than 65% of ticket backlogs and reduce first response times from 22 to 2 minutes. Led incident postmortems revealing silent failures in Twilio SMS flows and implemented automated test harness solutions with Make.com. Integrated LLMs with Terraform-managed AWS infrastructure to enable predictive scaling, achieving 99.97% uptime during critical peaks. Automated Databricks provisioning and implemented OpenAI-powered code review bots, decreasing deployment lag by 36%. Architected multi-region Jenkins and Artifactory clusters with Okta SSO, improving onboarding and compliance. Developed multi-modal voice AI workflows with ElevenLabs and AWS Lambda for real-time order confirmations, and created Lambda-triggered S3 archiving to remediate orphaned artifacts, saving $18K annually. Hosted frequent stakeholder demos and improved post-release testing coverage by 4
DevOps Engineer Team Lead Consultant at Westland Insurance
January 31, 2021 - August 27, 2025
Led full-stack AWS migrations using CloudFormation, CodeDeploy, and Chef, completing the project three weeks ahead despite legacy IP mapping dependencies. Automated Kubernetes cluster onboarding, reducing developer setup time by 60%. Developed custom ELK-based incident tracking with anomaly detection, decreasing blind spots by over 50%. Created Python-driven CI/CD triggers for disaster recovery and conducted live failover simulations. Mentored cross-site DevOps teams on Terraform and Ansible module development, accelerating release velocity. Automated compliance audits via Datadog and Nagios integrations, resulting in a zero-incident audit. Chaired SRE game-days to identify and fix critical configuration issues.
DevOps Engineer / Ansible Engineer Consultant at National Bank of Canada
July 31, 2019 - August 27, 2025
Diagnosed and resolved AWS network bottlenecks causing intermittent 504 errors during multi-region syncs by implementing N8N-based health checks with rapid failure detection. Automated compliance reporting and backup orchestration, reducing audit preparation by 80%. Redesigned Jenkins and Ansible deployment workflows post critical Lambda timeout incidents, cutting pipeline run times in half. Developed early agent-driven log parsing tools using LangChain to facilitate large-scale anomaly hunting. Collaborated across multiple timezones on JIRA release sprints, adapting technical communications for non-technical stakeholders.
DevOps Engineer Consultant at Beneficial Insurance Solutions
May 31, 2018 - August 27, 2025
Designed resilient AWS solutions focused on high availability and cost efficiency, including EC2, S3, and RDS resources, troubleshooting a security group misconfiguration under tight handover timelines. Automated build and deployment processes using Jenkins and Ansible to standardize pipelines for new microservices. Integrated early beta Voice AI (Whisper) technology for customer call log transcription pilots, reducing error-flagged disputes. Managed Nagios and Splunk monitoring tools, halving alert fatigue through signal tagging and prioritization.
DevOps Engineer Consultant at General Electric (GE) Canada
August 31, 2017 - August 27, 2025
Led greenfield AWS infrastructure builds transitioning monolithic applications to highly available microservices. Managed critical Kubernetes incidents, including memory leaks, with collaborative root-cause war rooms. Automated end-to-end release pipelines with Chef, promoting CI/CD best practices. Developed containerized deployment systems for legacy Java workloads, reducing release risk by 30%. Planned and executed large-scale Postgres to Amazon Aurora database migration with minimal downtime, earning CTO recognition.
Release/Automation Manager at Centene Corporation
April 1, 2023 - Present
Architected and led AI-driven automation for healthcare operations by designing LLM-powered chatbots for incident diagnostics that reduced escalation time by 34%. Deployed N8N-powered patient onboarding automation integrating S3, Twilio, and Slack, achieving 43% fewer manual escalations in Q1. Resolved pipeline failures by managing CI config drift with Ansible and automated rollback triggers, decreasing mean time to recovery from 29 to under 10 minutes across 200+ servers. Engineered voice AI integrations with Whisper and Deepgram for IVR call transcriptions, improving triage accuracy and reducing repetitive follow-ups by 25%. Automated HIPAA compliance dashboards resulting in smooth annual audits. Led cross-timezone collaborations with US/UK clients, trained teams on LLM prompt engineering, and implemented secrets governance frameworks to avoid rotation failures. Spearheaded incident retrospectives leading to a 29% reduction in recurring critical incidents.
Senior DevOps Consultant / AI Automation Lead at Levi Strauss
April 1, 2023 - August 27, 2025
Designed and implemented AI-powered automation for e-commerce customer service, leveraging ChatGPT, Claude, and Zapier to auto-respond to over 65% of ticket backlog and reduce first response times from 22 to 2 minutes. Directed root-cause analysis of incidents, resolving silent failures in Twilio SMS flows with synthetic test harnesses in Make.com. Integrated LLMs with Terraform-managed AWS infrastructure to enable predictive scaling, achieving 99.97% uptime during peak events. Automated Databricks provisioning, enhanced role-specific access, and reduced deployment lag by 36%. Architected multi-region Jenkins/Artifactory clusters with Okta SSO to improve onboarding and compliance. Developed multi-modal voice AI systems with ElevenLabs and AWS Lambda, achieving sub-700ms transcription latency. Automated artifact archiving saving $18K/year and broadened test coverage by 40% through CI-integrated Tosca testing. Maintained regular stakeholder demos focused on clear communication.
DevOps Engineer Team Lead Consultant at Westland Insurance
January 31, 2021 - August 27, 2025
Led full-stack AWS migrations with CloudFormation, CodeDeploy, and Chef ahead of schedule while addressing legacy dependency issues. Automated Kubernetes cluster onboarding reducing developer setup time by 60%, including nighttime pre-production rehearsals to catch missing RBAC assignments. Built custom ELK-based incident tracking with anomaly detection cuts blind spots by 50%. Developed Python-driven CI/CD disaster recovery triggers validated with live chaos simulations. Mentored cross-site DevOps teams on Terraform and Ansible modules enhancing release velocity. Automated policy audits via Datadog and Nagios integrations, leading to zero-incident audit reports. Chaired SRE game days, uncovering critical firewall hardening misconfigurations.
DevOps Engineer / Ansible Engineer Consultant at National Bank of Canada
July 31, 2019 - August 27, 2025
Diagnosed AWS network bottlenecks causing intermittent 504 errors in multi-region syncing and introduced rapid N8N-based health checks. Automated compliance reporting and S3/Glacier backup orchestration cutting audit preparation workload by 80%. Redesigned Jenkins/Ansible deployment flows after critical Lambda time-outs halving pipeline run times. Created agent-driven log parsing using LangChain to streamline anomaly detection across over 100 nodes. Collaborated remotely across Canada, France, and UK teams using JIRA-linked release sprints, tailoring technical communication to non-technical stakeholders.
DevOps Engineer Consultant at Beneficial Insurance Solutions
May 31, 2018 - August 27, 2025
Designed resilient AWS infrastructure solutions with EC2, S3, RDS, and OpsWorks emphasizing high availability and cost efficiency. Automated build and deployment pipelines via Jenkins and Ansible standardizing microservices projects. Integrated early-beta Whisper voice AI for customer call transcription to reduce error-flagged disputes. Managed and optimized monitoring platforms including Nagios and Splunk, reducing alert fatigue by half via actionable signal tagging.
DevOps Engineer Consultant at General Electric (GE) Canada
August 31, 2017 - August 27, 2025
Led greenfield AWS infrastructure build migrating from monolith to highly available microservices. Diagnosed and resolved Kubernetes memory leak issues during critical after-hours incidents. Automated end-to-end release pipelines with Chef, promoting CI/CD best practices and lowering release risks by 30%. Delivered the Postgres-to-Aurora migration plan for 120TB data with minimal downtime, receiving commendation at CTO all-hands meetings.
Release/Automation Manager at Centene Corporation
April 1, 2023 - Present
Led AI-driven automation for healthcare operations by designing LLM-powered chatbots to analyze incident diagnostics using OpenAI APIs, reducing escalation times by 34%. Deployed N8N-powered automations integrating AWS S3, Twilio, and Slack, reducing manual escalations by 43%. Resolved release pipeline failures due to CI configuration drift via Ansible and automated rollback triggers, cutting mean time to recovery from 29 to under 10 minutes on 200+ servers. Integrated voice AI with Whisper and Deepgram for IVR transcription, improving triage and reducing repetitive follow-ups by 25%. Championed cross-timezone collaboration between US and UK teams. Automated HIPAA compliance dashboards and governed secrets with Ansible Vault and AWS Secrets Manager, eliminating rotation-related failures. Led incident retrospectives that lowered critical incidents by 29%.
Senior DevOps Consultant / AI Automation Lead at Levi Strauss
April 1, 2023 - August 27, 2025
Developed AI-powered automation for e-commerce customer service, leveraging ChatGPT, Claude, and Zapier to automate responses covering over 65% of ticket backlog and reducing response time from 22 to 2 minutes. Led postmortems revealing silent failures in Twilio SMS flows, corrected by scripting test harnesses in Make.com. Integrated LLMs with Terraform-managed AWS infrastructure to enable predictive scaling, achieving 99.97% uptime during Black Friday 2022. Automated Databricks provisioning with N8N and introduced OpenAI-powered code review bots, decreasing deployment lag by 36%. Architected multi-region Jenkins and Artifactory clusters with Okta SSO, enhancing onboarding and compliance. Delivered real-time voice AI workbenches using ElevenLabs and AWS Lambda with sub-700ms latency for order confirmations. Automated S3 archiving of orphaned artifacts, saving $18K annually. Conducted UK/US stakeholder demos and automated post-release testing with Tosca integrated into CI, increasing te
DevOps Engineer Team Lead Consultant at Westland Insurance
January 31, 2021 - August 27, 2025
Managed full-stack AWS migrations with CloudFormation, CodeDeploy, and Chef, completing ahead of schedule despite legacy IP mapping issues. Automated Kubernetes cluster onboarding, cutting developer setup time by 60%. Conducted late-night pre-production rehearsals discovering critical RBAC assignment misses. Developed ELK-based incident tracking with anomaly detection that reduced blind spots by over 50%. Engineered Python CI/CD triggers to support disaster recovery verified through live chaos simulations. Mentored cross-site DevOps teams in Terraform and Ansible, increasing release velocity. Automated policy audits through Datadog and Nagios integration achieving zero incidents on audits. Chaired SRE game-days discovering and fixing silent firewall hardening skips due to Chef misconfiguration.
DevOps Engineer / Ansible Engineer Consultant at National Bank of Canada
July 31, 2019 - August 27, 2025
Resolved AWS networking bottlenecks causing intermittent 504 errors by implementing N8N-based health checks that detected failures within 90 seconds. Automated compliance reporting and backup orchestration using S3 and Glacier, cutting audit prep workload by 80%. Redesigned Jenkins and Ansible deployment flows after critical AWS Lambda timeout, reducing pipeline runtime by 50%. Created agent-driven log parsing with LangChain for enhanced anomaly hunting across 100+ nodes. Collaborated with Canada, France, and UK teams on JIRA-linked release sprints, adapting communication to non-technical project managers.
DevOps Engineer Consultant at Beneficial Insurance Solutions
May 31, 2018 - August 27, 2025
Designed resilient AWS-backed solutions with EC2, S3, RDS, and OpsWorks focusing on high availability and cost optimization. Developed Jenkins and Ansible pipelines standardizing microservices builds and deployments. Integrated early-beta Whisper voice AI for customer call transcription, reducing dispute errors. Managed and optimized monitoring via Nagios and Splunk, halving alert fatigue post-actionable signal tagging.
DevOps Engineer Consultant at General Electric (GE) Canada
August 31, 2017 - August 27, 2025
Led greenfield AWS infrastructure build transitioning monolith applications to highly available microservices. Coordinated root cause analysis of Kubernetes memory leak, facilitating team learning. Automated end-to-end release flows with Chef while evangelizing CI/CD best practices. Designed Docker-based deployment pipelines for legacy Java workloads, decreasing release risk by 30%. Authored major Postgres-to-Aurora migration plan handling 120TB data with minimal downtime, earning commendation from CTO.

Education

Bachelor's in Technology at JNTU University, India
January 11, 2030 - August 27, 2025
Bachelor's in Technology at JNTU University, India
January 11, 2030 - August 27, 2025
Bachelor's in Technology at JNTU University, India
January 11, 2030 - August 27, 2025

Qualifications

AWS Solutions Architect Associate
January 11, 2030 - August 27, 2025
MLOps Engineer Nano Degree (Udacity)
January 11, 2030 - August 27, 2025
AWS Solutions Architect Associate
January 11, 2030 - August 27, 2025
MLOps Engineer (Nano Degree, Udacity)
January 11, 2030 - August 27, 2025
AWS Solutions Architect Associate
January 11, 2030 - August 27, 2025
MLOps Engineer (Nano Degree, Udacity)
January 11, 2030 - August 27, 2025

Industry Experience

Healthcare, Retail, Financial Services, Software & Internet, Professional Services