Hi, I’m Sattyam Pathak, a Content Creator & Social Media Manager with over two years of experience across travel, experiential, and customer service industries. I specialize in crafting social media strategies, short-form video content, content calendars, campaign execution, and community engagement. I’ve built brand visibility and credibility for travel initiatives in Jharkhand and beyond, and I’ve earned recognition from established travel creators for content quality and storytelling. As a founder and operations lead, I coordinate on-ground travel experiences, partner with vendors, manage traveler communications, and ensure seamless trip execution. My background in customer service at Concentrix and hands-on travel work sharpen my problem-solving and communication skills, helping me deliver exceptional experiences while growing communities and brands.

Sattyam Pathak

Hi, I’m Sattyam Pathak, a Content Creator & Social Media Manager with over two years of experience across travel, experiential, and customer service industries. I specialize in crafting social media strategies, short-form video content, content calendars, campaign execution, and community engagement. I’ve built brand visibility and credibility for travel initiatives in Jharkhand and beyond, and I’ve earned recognition from established travel creators for content quality and storytelling. As a founder and operations lead, I coordinate on-ground travel experiences, partner with vendors, manage traveler communications, and ensure seamless trip execution. My background in customer service at Concentrix and hands-on travel work sharpen my problem-solving and communication skills, helping me deliver exceptional experiences while growing communities and brands.

Available to hire

Hi, I’m Sattyam Pathak, a Content Creator & Social Media Manager with over two years of experience across travel, experiential, and customer service industries. I specialize in crafting social media strategies, short-form video content, content calendars, campaign execution, and community engagement. I’ve built brand visibility and credibility for travel initiatives in Jharkhand and beyond, and I’ve earned recognition from established travel creators for content quality and storytelling.

As a founder and operations lead, I coordinate on-ground travel experiences, partner with vendors, manage traveler communications, and ensure seamless trip execution. My background in customer service at Concentrix and hands-on travel work sharpen my problem-solving and communication skills, helping me deliver exceptional experiences while growing communities and brands.

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Work Experience

Digital & Operations Lead (Content Creation & Social Media) at Tusu Explore
September 1, 2025 - Present
Strategized and executed social media campaigns for travel trips, festivals, and experiential events; owned content planning including structured editorial calendars, reel strategy, caption writing, and daily community management; produced high-volume promotional reels, posters, and campaign creatives aligned with brand identity and trip objectives; contributed to on-ground travel operations and acted as the primary liaison for travelers.
Customer Service Executive at Concentrix, India
May 1, 2025 - July 31, 2025
Managed high-volume customer interactions across voice and non-voice channels; resolved inquiries with professionalism and empathy; adhered to processes and SLAs; maintained accurate documentation and clear communication; strengthened communication, problem-solving, and conflict-resolution skills.
Founder at Bhartiya Nomads, India
August 1, 2024 - April 30, 2025
Founded and independently managed a travel community; oversaw brand development, content, marketing, and operations; planned and executed group trips and curated local travel experiences; led end-to-end digital presence across social platforms and collaborations with local vendors and partners.

Education

B. Des (Fashion) at Lovely Professional University, Punjab, India
July 1, 2024 - March 21, 2026
Diploma in Computer Science & Engineering at Silli Polytechnic, Jharkhand, India
July 1, 2020 - August 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services