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Hi there! I'm a logistics and data management professional with over five years of experience in the industry, adept at managing diverse client needs and delivering excellent customer service. I have strong skills in product management, data entry, and information management, and I thrive in highly detail-oriented environments. I enjoy collaborating with cross-functional teams and adapting to each client's specific requirements while staying attentive to operational details. My experience spans travel, hospitality, and logistics, enabling me to provide reliable, thoughtful solutions that improve efficiency and customer satisfaction.…Hi there! I'm a logistics and data management professional with over five years of experience in the industry, adept at managing diverse client needs and delivering excellent customer service. I have strong skills in product management, data entry, and information management, and I thrive in highly detail-oriented environments. I enjoy collaborating with cross-functional teams and adapting to each client's specific requirements while staying attentive to operational details. My experience spans travel, hospitality, and logistics, enabling me to provide reliable, thoughtful solutions that improve efficiency and customer satisfaction.

Sayginer Cuervo

Location Manager, Video Editor, Production Coordinator, +2

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Hi there! I'm a logistics and data management professional with over five years of experience in the industry, adept at managing diverse client needs and delivering excellent customer service. I have strong skills in product management, data entry, and information management, and I thrive in highly detail-oriented environments. I enjoy collaborating with cross-functional teams and adapting to each client's specific requirements while staying attentive to operational details. My experience spans travel, hospitality, and logistics, enabling me to provide reliable, thoughtful solutions that improve efficiency and customer satisfaction.…Hi there! I'm a logistics and data management professional with over five years of experience in the industry, adept at managing diverse client needs and delivering excellent customer service. I have strong skills in product management, data entry, and information management, and I thrive in highly detail-oriented environments. I enjoy collaborating with cross-functional teams and adapting to each client's specific requirements while staying attentive to operational details. My experience spans travel, hospitality, and logistics, enabling me to provide reliable, thoughtful solutions that improve efficiency and customer satisfaction.

Available to hire

Hi there! I’m a logistics and data management professional with over five years of experience in the industry, adept at managing diverse client needs and delivering excellent customer service. I have strong skills in product management, data entry, and information management, and I thrive in highly detail-oriented environments.

I enjoy collaborating with cross-functional teams and adapting to each client’s specific requirements while staying attentive to operational details. My experience spans travel, hospitality, and logistics, enabling me to provide reliable, thoughtful solutions that improve efficiency and customer satisfaction.

Skills

Data Visualization

Experience Level

Data Visualization

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Logistics Coordinator at S Hein

January 1, 2024 - Present

Logistics & Shipping tracking for multiple daily orders across Europe. International Order Coordination to ensure timely and accurate fulfillment. Issue Resolution & Process Controls addressing shipping errors and operational issues throughout the delivery process.

Data Entry at Asurion

January 1, 2022 - December 31, 2022

Claims Processing & Documentation in insurance claims in customer databases to ensure proper resolution and compliance. Multi-Channel Customer Support documenting claim options selected through online platforms. Customer Data Management details to maintain clear and organized system records. Follow-Up & Compliance process to ensure customers receive proper resolution according to policy and procedures.

Booking Coordinator at Hyatt Inclusive Collection

January 1, 2020 - December 31, 2020

Travel Booking & Package Management for packages from the United States to destinations across the Caribbean and Europe, ensuring accurate reservations and customer satisfaction. Luxury Hospitality Coordination worldwide and with international airlines to deliver high-quality travel experiences.

Trainer at Hyatt Inclusive Collection

January 1, 2021 - December 31, 2021

Remote Training & Onboarding in Travel Operations for all-inclusive travel packages, including luxury hotels, international airlines, booking systems, and operational procedures. Knowledge Transfer & Quality Assurance management, customer service standards, issue resolution, and policy compliance to ensure consistent service quality and operational accuracy.

Logistics Coordinator at S Hein

January 1, 2024 - Present

Logistics & Shipping tracking for multiple daily orders across Europe. International Order Coordination deliveries to ensure timely and accurate fulfillment. Issue Resolution & Process Controls shipping errors and operational issues throughout the delivery process.