Sabrina Elizabeth Koch

Available to hire

Hi, I’m Sabrina Elizabeth Koch. I am a results-driven professional with experience in sales support, executive assistance, and customer service across hybrid and on-site roles.

About

Hi, I’m Sabrina Elizabeth Koch. I am a results-driven professional with experience in sales support, executive assistance, and customer service across hybrid and on-site roles. I excel at managing high-volume communications, coordinating shipments and orders, and maintaining accurate records in Salesforce. I am detail-oriented, organized, and committed to delivering excellent service.

I am currently seeking opportunities to leverage my experience in fast-paced environments, collaborate with cross-functional teams, and contribute to a company’s efficiency and client satisfaction.

  • Joined October 2025

Industry experience

  • Transportation & Logistics
  • Professional Services
  • Retail
  • Consumer Goods
  • Travel & Hospitality
  • Wholesale & Distribution

Projects · 1

  • PR Freelancer
  • Production Assistant
  • Production Coordinator

Work experience· 10 roles

Sales Assistant/Executive Assistant · CSHALO Branded SolutionsJun 2025 – Oct 2025 · 5 mos

Managed high volumes of inbound emails via RingCentral from vendors and account executives; delivered prompt and accurate responses regarding order status, tracking information, billing issues, and artwork proofs; maintained detailed and organized records in Salesforce and related systems to ensure data accuracy and workflow efficiency.

Shipping Associate · Office Beacon LLC.Oct 2021 – Oct 2025 · 4 yrs 1 mo

Shipped international shipments from China and India to the United States via UPS and DHL, ensuring accurate delivery updates and logistics coordination. Prepared and printed shipping labels, handled product samples, managed order fulfillment, and supported pricing-related tasks to streamline operations and meet client expectations.

Shipping Associate · Office Beacon LLCOct 2021 – Oct 2025 · 4 yrs 1 mo

Tracked international shipments from China and India to the United States via UPS and DHL, ensuring accurate delivery updates and logistics coordination. Prepared and printed shipping labels, handled product samples, managed order fulfilment, and supported pricing-related tasks to streamline operations and meet client expectations.

Customer Service Representative · IQOR Clark Site 5Jul 2019 – Oct 2025 · 6 yrs 4 mos
Customer Service Representative · American Home ShieldJul 2019 – Oct 2025 · 6 yrs 4 mos
Customer Service Representative · FlowzJul 2019 – Oct 2025 · 6 yrs 4 mos
Customer Care Representative · United Parcel ServiceAug 2018 – Oct 2025 · 7 yrs 3 mos
Customer Care Representative · United Parcel ServiceAug 2018 – Oct 2025 · 7 yrs 3 mos

Education

Computer Secretarial · Clark College of Science & Technology2016 – 2025
High School Diploma · Mabalacat Community High School2014 – 2025
Computer Secretarial · Clark College of Science & Technology2030 – 2016
High School Diploma · Mabalacat Community High School2030 – 2014

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