I am a results-oriented Integrated Care & Engagement Strategist with extensive experience in administrative leadership, project development, and community engagement. I excel at driving operational excellence, leading diverse teams and initiatives, and fostering meaningful connections that advance organizational missions. I am committed to delivering impactful solutions in dynamic environments, collaborating with colleagues, focusing on quality, and pursuing purpose-driven success.

Shannon R. Combs

I am a results-oriented Integrated Care & Engagement Strategist with extensive experience in administrative leadership, project development, and community engagement. I excel at driving operational excellence, leading diverse teams and initiatives, and fostering meaningful connections that advance organizational missions. I am committed to delivering impactful solutions in dynamic environments, collaborating with colleagues, focusing on quality, and pursuing purpose-driven success.

Available to hire

I am a results-oriented Integrated Care & Engagement Strategist with extensive experience in administrative leadership, project development, and community engagement. I excel at driving operational excellence, leading diverse teams and initiatives, and fostering meaningful connections that advance organizational missions.
I am committed to delivering impactful solutions in dynamic environments, collaborating with colleagues, focusing on quality, and pursuing purpose-driven success.

See more

Language

Work Experience

Project Coordinator (Case Manager) at Arkansas Provider Coalition / Summit Community Care
April 1, 2019 - November 15, 2025
Delivered consistent care coordination for individuals with behavioral and intellectual disabilities. Facilitated crisis intervention and assisted with provider options and benefit renewals. Conducted service monitoring and needs assessment to ensure client health and safety. Connected clients with advocacy services and community resources.
Office Administrator at Arkansas Enterprises for the Developmentally Disabled
April 1, 2019 - April 1, 2019
Managed daily operations, including switchboard and visitor management. Administered multi-line phone systems, medical benefits renewals, and time sheets processing. Provided comprehensive administrative support across multiple departments and executives.
Customer Service Representative at Alliance Homecare Equipment
December 1, 2017 - December 1, 2017
Managed customer accounts, processed medical orders, and ensured billing compliance. Trained patients on the safe use of medical equipment and maintained accurate customer databases.
Office Administrator/Education Coordinator at Arkansas Enterprises for the Developmentally Disabled
December 1, 2015 - December 1, 2015
Managed office functions, including switchboard operations, mail distribution, and filing systems. Supported clinical and administrative staff with documentation and reporting. Supervised educational programs, ensuring that staff met daily progress goals for assigned students. Coordinated billing, payroll, and transportation logistics for the department.

Education

Master Life Coach Certification at Trauma/Marriage Evolve Academy
August 1, 2024 - November 15, 2025

Qualifications

Master Life Coach Certification
August 1, 2024 - November 15, 2025

Industry Experience

Healthcare, Education, Non-Profit Organization, Professional Services