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I am a marketing graduate at the start of my career, looking to learn as much as possible and make a real impact. I’m drawn to bold, culturally driven brands that make people actually feel something rather than just see something. I bring a combination of creative strategic thinking and genuine curiosity about people and culture across different contexts, using past experience across agency work, sales, customer service, and digital marketing to connect with audiences. I’m hungry, think outside the box, and will do whatever it takes to produce work that has real impact.…I am a marketing graduate at the start of my career, looking to learn as much as possible and make a real impact. I’m drawn to bold, culturally driven brands that make people actually feel something rather than just see something. I bring a combination of creative strategic thinking and genuine curiosity about people and culture across different contexts, using past experience across agency work, sales, customer service, and digital marketing to connect with audiences. I’m hungry, think outside the box, and will do whatever it takes to produce work that has real impact.

Sebastian Terry

Marketing Strategist, SEO Expert, Digital Marketer, +2

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I am a marketing graduate at the start of my career, looking to learn as much as possible and make a real impact. I’m drawn to bold, culturally driven brands that make people actually feel something rather than just see something. I bring a combination of creative strategic thinking and genuine curiosity about people and culture across different contexts, using past experience across agency work, sales, customer service, and digital marketing to connect with audiences. I’m hungry, think outside the box, and will do whatever it takes to produce work that has real impact.…I am a marketing graduate at the start of my career, looking to learn as much as possible and make a real impact. I’m drawn to bold, culturally driven brands that make people actually feel something rather than just see something. I bring a combination of creative strategic thinking and genuine curiosity about people and culture across different contexts, using past experience across agency work, sales, customer service, and digital marketing to connect with audiences. I’m hungry, think outside the box, and will do whatever it takes to produce work that has real impact.

Available to hire

I am a marketing graduate at the start of my career, looking to learn as much as possible and make a real impact. I’m drawn to bold, culturally driven brands that make people actually feel something rather than just see something.

I bring a combination of creative strategic thinking and genuine curiosity about people and culture across different contexts, using past experience across agency work, sales, customer service, and digital marketing to connect with audiences. I’m hungry, think outside the box, and will do whatever it takes to produce work that has real impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Customer Care Agent at MY MUSCLE CHEF

February 1, 2026 - June 30, 2026

Built strong customer relationships through personalized support and issue resolution. Collected and communicated customer feedback to internal teams to support service improvements. Managed enquiries related to subscriptions, deliveries, products, and customer accounts. Worked cross-functionally with operations and logistics teams to enhance customer satisfaction. Volunteered to support the marketing team with ideation and execution of social media content, serving as on-screen talent to create engaging content that strengthened brand awareness and audience engagement.

Customer Service Representative at Bunnings Warehouse

February 1, 2025 - February 1, 2026

Resolved customer problems in a fast-paced environment with strong communication, problem-solving, and customer experience skills. Managed deliveries, equipment hires, and serviced desk requests with clear communication and attention to detail. Supported customers with enquiries, product details, and recommendations to support confident purchasing decisions. Proactively engaged with prospective clients via cold calls and contributed to lead conversion.

Marketing & Sales Coordinator (International Marketing & Sales Coordinator, Institute of Advisors) at Institute of Advisors

April 20, 2024 - August 29, 2024

Supported brand strategy, positioning, and identity development with consistent application of brand assets across digital touchpoints. Oversaw website content strategy and SEO enhancements, created high-performing LinkedIn and email marketing campaigns to improve visibility and lead generation. Delivered engaging client onboarding sessions via Zoom, including platform navigation guidance and proactive troubleshooting. Organized, promoted, and facilitated client webinars with product insights and training for diverse audiences. Maintained global client relationships using Keap and CRM automation through weekly phone and Zoom check-ins to ensure ongoing satisfaction and support. Initiated consultative sales outreach to prospective clients, effectively promoting and selling business consultancy certification courses and membership packages.

Marketing & Sales Intern at Local Values Australia

March 1, 2023 - June 30, 2023

Delivered end-to-end website implementation from planning through launch for Alpha projects group, including SEO, content creation, market research, digital content, and competitor analysis. Created and edited engaging content using Canva and published across LinkedIn, Google Ads, and Facebook to elevate brand visibility and deepen audience engagement. Supported multi-channel marketing campaigns spanning social media and direct mail to drive lead generation and brand growth. Analyzed campaign performance using detailed metrics and reporting to refine targeting and maximize ROI. Curated branded blog content to ensure messaging consistency and audience alignment.

Freelance Digital Marketing & Web Design at Sauna Accessory Brand (In Development)

February 1, 2023 - Present

Built brand presence for a premium wool felt sauna hat concept, developed independently across product development, supplier sourcing, brand identity, and go-to-market strategy. Supported customers with enquiries, product details, and recommendations to support confident purchasing decisions.