Suzanne Franco

Produced buyer-facing Confidential Information Memoranda, teasers, opportunity listings, financial highlights, management profiles, and buyer opportunity narratives for companies preparing to go to market. Analysed client questionnaires, financial and operational information, market context, company histories, and transaction-team input to build accurate, commercially positioned documents. Managed confidential source material and cross-functional review cycles, applying editorial judgement through revisions, approvals, and final document quality assurance.

Led final editorial review and optimisation of long-form SEO content for US healthcare, legal, and B2B SaaS clients, ensuring accuracy, authority, strategic alignment, and publication readiness. Edited landing pages and long-form content to strengthen messaging, conversion flow, search visibility, and E-E-A-T; improved structure for GEO-aware readability while maintaining client-specific brand voice. Guided writers with structured feedback and maintained consistent US spelling and editorial standards across high-volume workflows.

Developed user guides, help articles, knowledge base content, release notes, and product communications for an international SaaS and eCommerce platform. Translated complex product functionality into clear how-to content to support user understanding, adoption, and self-service. Worked with product, support, marketing, and technical teams to validate information, manage revisions, and create SEO-informed articles and website/product updates.