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Motivated and reliable customer service professional with strong experience across hospitality, tourism, and front-of-house environments. Known for professionalism, excellent communication, and a positive attitude, while maintaining high standards of service in fast-paced settings. Experienced in guest relations, check-in/check-out processes, reservations, cash handling, and POS/tote systems. Skilled at coordinating with teams to meet guest needs, with strong organisational ability, attention to detail, and a commitment to delivering high-quality service.…Motivated and reliable customer service professional with strong experience across hospitality, tourism, and front-of-house environments. Known for professionalism, excellent communication, and a positive attitude, while maintaining high standards of service in fast-paced settings. Experienced in guest relations, check-in/check-out processes, reservations, cash handling, and POS/tote systems. Skilled at coordinating with teams to meet guest needs, with strong organisational ability, attention to detail, and a commitment to delivering high-quality service.

SHAHO SALIMI

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Motivated and reliable customer service professional with strong experience across hospitality, tourism, and front-of-house environments. Known for professionalism, excellent communication, and a positive attitude, while maintaining high standards of service in fast-paced settings. Experienced in guest relations, check-in/check-out processes, reservations, cash handling, and POS/tote systems. Skilled at coordinating with teams to meet guest needs, with strong organisational ability, attention to detail, and a commitment to delivering high-quality service.…Motivated and reliable customer service professional with strong experience across hospitality, tourism, and front-of-house environments. Known for professionalism, excellent communication, and a positive attitude, while maintaining high standards of service in fast-paced settings. Experienced in guest relations, check-in/check-out processes, reservations, cash handling, and POS/tote systems. Skilled at coordinating with teams to meet guest needs, with strong organisational ability, attention to detail, and a commitment to delivering high-quality service.

Available to hire

Motivated and reliable customer service professional with strong experience across hospitality, tourism, and front-of-house environments. Known for professionalism, excellent communication, and a positive attitude, while maintaining high standards of service in fast-paced settings.
Experienced in guest relations, check-in/check-out processes, reservations, cash handling, and POS/tote systems. Skilled at coordinating with teams to meet guest needs, with strong organisational ability, attention to detail, and a commitment to delivering high-quality service.

Skills

Microsoft Office

POS

Leadership

Experience Level

Microsoft Office

Expert

POS

Expert

Leadership

Intermediate

Language

Kurdish

Fluent

English

Advanced

Work Experience

Receptionist at The Grand Hotel, Malahide

February 1, 2020 - March 31, 2020

Welcomed guests and managed check-in/check-out procedures. Handled reservations, guest enquiries, and telephone communications. Coordinated with housekeeping and other departments to meet guest needs.

Hall Porter at Clayton Hotel Cardiff Lane

April 1, 2019 - June 30, 2019

Assisted guests with luggage, transport arrangements, and general enquiries. Maintained lobby presentation and supported the reception team.

Club Vitae Member (Internship) at Clayton Hotel Cardiff Lane

January 1, 2018 - July 31, 2018

Supported daily operations of the leisure centre. Assisted members with enquiries and facility use.

Food & Beverage Associate at Stir Restaurant, Clayton Hotel Cardiff Lane

January 1, 2018 - July 31, 2018

Provided efficient and friendly service in a busy restaurant setting. Assisted with food preparation, table service, and guest support.

Food & Beverage Associate at The Shelbourne Dublin, A Renaissance Hotel

October 1, 2017 - January 31, 2018

Delivered premium dining service in a luxury hotel environment. Maintained high standards of presentation, hygiene, and guest interaction.

Tote Operative at Shelbourne Park Greyhound Stadium

August 1, 2017 - June 30, 2020

Delivered high-quality customer service in a busy, fast-paced environment. Handled cash transactions accurately and efficiently using tote systems. Assisted customers with betting queries and provided clear, friendly guidance. Ensured compliance with operational procedures and customer-care standards.