Available to hire
I am Fayaz Basha Shaik, a Senior Program Manager with 17 years of IT experience, including 11 years delivering programs and portfolios across Banking, Government, and multinational organizations in Saudi Arabia. I have led digital transformations, core banking initiatives, AI/GenAI/ML projects, IT infrastructure upgrades, software development, and API integrations with third-party apps, while managing teams and vendors to deliver value on time and within budget.
I excel in team leadership, governance, risk and change management within PMOs, and hold PMP, CSM, PRINCE2, and ITIL certifications. I communicate effectively with stakeholders on-site and offshore, thrive in Agile, Waterfall, and hybrid environments, and enjoy shaping strategies that enhance customer experience and operational efficiency.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Arabic
Fluent
English
Advanced
Hindi
Advanced
Urdu
Intermediate
Telugu
Intermediate
Work Experience
Senior Program Manager / Program Delivery / Technical Manager at Bank AlBilad
July 1, 2019 - PresentLead end-to-end delivery of complex software development and infrastructure programs (T24, iCorp, Murex, CRM, HRMS, EBS, FinApps/FinOps, Kony) in a banking environment, ensuring alignment with digital transformation goals. Managed cross-functional teams and vendors, governed risks, budgets, and schedules, and provided executive status reporting. Drove Agile/Waterfall hybrid delivery and collaborated with the CEO office on AI/GenAI initiatives and dashboard reporting.
Senior Program Manager, IT Infrastructure & Operations at Capital Market Authority (CMA)
June 30, 2019 - October 11, 2025Managed IT infrastructure, data center, hardware, software, networks, cloud services, and security for regulatory programs. Established enterprise Agile practices (value streams, PI planning, release trains) and CI/CD/DevOps; implemented governance and reporting to steering committees; ensured 24/7 stability of Core Banking systems; led cross-functional teams across business and technology.
Project Manager (Web Portals) at Ministry of Municipality
January 31, 2016 - October 11, 2025Implemented Internet and Intranet portals, launched e-services with SharePoint workflows, and upgraded infrastructure (WS2008R2 to WS2013 R2). Coordinated stakeholders, vendor management, and project governance.
Developer cum Admin, SharePoint Platform at King Fahad National Library
February 28, 2014 - October 11, 2025Developed and administered SharePoint websites and workflows, enabling two- and three-level approvals for management. Digitized processes and improved e-services for library operations.
eServices Specialist on SharePoint Platform at Wipro Arabia Ltd
December 31, 2012 - October 11, 2025Served as eServices Specialist on SharePoint, implementing digital documents with InfoPath and Nintex workflows to enable paperless processes and streamlined approvals.
IT Developer at Al Rassam Automotive Ltd
April 30, 2012 - October 11, 2025Developed desktop and web applications; integrated with SQL/Oracle databases and customized software solutions.
Senior Program Manager / Program Delivery & Technical Manager at Bank AlBilad
July 1, 2019 - PresentLead end-to-end delivery of banking software and infrastructure programs (T24, MW, Murex, CRM, HRMS, EBS, FinApps/FinOps, Koni/Kony). Managed Agile/Waterfall hybrid delivery, stakeholder engagement, and governance. Coordinated cross-functional teams and third-party integrations, and drove digital transformation including AI-enabled reporting dashboards for multiple departments.
Senior Program Manager, IT Infrastructure & Operations at Capital Market Authority (CMA)
June 30, 2019 - October 11, 2025Led enterprise-level IT infrastructure, data center, networks, cloud services, and security programs. Established agile value streams, PI planning, DevOps pipelines, and governance; managed 24/7 operations and vendor relationships; implemented CI/CD and DevOps practices; stabilized core banking systems and delivered upgrades.
Project Manager (Web Portals) at Ministry of Municipality
January 1, 2016 - October 11, 2025Implemented internet and intranet websites; delivered e-services workflows on SharePoint; upgraded infrastructure; managed vendor relationships and governance for portals projects.
Developer cum Admin, SharePoint Platform at King Fahad National Library
January 1, 2014 - October 11, 2025Developed and managed SharePoint websites and workflows; created eService forms with multi-level approvals; supported portal administrative functions.
eService’s Specialist on SharePoint Platform at Wipro Arabia Ltd
December 31, 2012 - October 11, 2025Implemented digital documents using InfoPath, Nintex, and workflows on SharePoint to enable paperless processes and streamlined e-services.
IT Developer at Al Rassam Automotive Ltd
April 30, 2012 - October 11, 2025Developed desktop and web applications; performed database integration with SQL/Oracle; contributed to system enhancements across IT projects.
Senior Program Manager / Technical Delivery at Bank AlBilad
July 1, 2019 - PresentOversee end-to-end delivery of multiple complex software development programs for banking applications (T24, MW, Murex, CRM, HRMS, etc.), drive AI/GenAI initiatives, digitalize services, establish governance, manage budgets and schedules, coordinate cross-functional teams, and deliver transformation programs. Lead RFI/RFP processes, vendor management, and stakeholder communications; report on progress to CEO office and Steering Committees.
Senior Program Manager, IT Infrastructure & Operations at Capital Market Authority (CMA)
June 30, 2019 - October 11, 2025Managed IT infrastructure, networks, data centre, cloud services, and operations; implemented enterprise Agile governance, DevOps, and CI/CD; led cross-functional teams to deliver software, hardware and security projects; established KPIs and program reporting.
Project Manager (Web Portals) at Ministry of Municipality
January 31, 2016 - October 11, 2025Implemented Internet and Intranet portals; delivered e-services with SharePoint workflows; upgraded infrastructure; managed vendor engagements and project scope.
Developer cum Admin (SharePoint Platform) at King Fahd National Library
February 28, 2014 - October 11, 2025Developed and managed SharePoint websites, webparts, workflows, and eServices forms; implemented multi-level approvals and archival processes.
eService's Specialist (SharePoint) at Wipro Arabia Ltd
December 31, 2012 - October 11, 2025Implemented digital documents using InfoPath and Nintex, created workflows to automate paperless processes and improve eServices delivery.
IT Developer at Al Rassam Automotive Ltd
April 30, 2012 - October 11, 2025Developed desktop and web applications; configured databases (SQL, Oracle); contributed to software development and system integration.
Senior Program Manager at Bank AlBilad
July 1, 2019 - PresentLeading end-to-end delivery of complex software and infrastructure programs (T24, iCorp, Murex, CRM, HRMS, EBS, Finapps/FinOps, Koni/Kony). Manage Agile/Waterfall hybrid delivery, collaborate with Architecture Team Leaders, drive architectural decisions (Medallion and Lambda patterns), manage risks, governance, change management, data governance, and program reporting. Ensure on-time, on-budget delivery; coordinate cross-functional teams and external vendors; document lessons learned and track progress from PoC to Go-Live.
Senior Program Manager at Capital Market Authority
January 1, 2016 - June 30, 2019Managed IT infrastructure and regulatory programs, establishing enterprise Agile practices (value streams, release trains, PI planning, CI/CD & DevOps). Oversaw delivery of Core Banking system upgrades (TCS BASNCS), data management via Documentum, and program reporting to steering committees; managed vendors and data center operations; ensured ITIL-aligned service delivery.
Project Manager (Web Portals) at Ministry of Municipality
January 1, 2014 - January 1, 2016Implemented Internet and Intranet websites, delivered eServices workflows on SharePoint with 3rd party integrations, and upgraded infrastructure and network components to improve access and performance; managed scope, budget, and timelines with stakeholders and vendors.
Developer cum Admin in SharePoint Platform at King Fahad National Library
January 1, 2013 - February 1, 2014Developed and managed SharePoint sites, resolved server issues, and ensured uptime and performance of SharePoint environments.
SharePoint Services Specialist at Wipro Arabia Ltd
May 1, 2012 - December 31, 2012Implemented eServices on SharePoint with third-party apps, designing 2-phase and 3-phase workflows and multi-phase workflows; supported portal development and integrations.
IT Developer at Al Rassam Automotive Ltd
November 1, 2008 - April 1, 2012Developed applications, managed ERP systems and databases, and provided day-to-day operational support to users.
Education
Master of Business Administration (MBA) at Alagappa University, Chennai, India
July 1, 2008 - November 30, 2010Bachelor of Commerce (B.Com) at Kakatiya University, Telangana, India
January 1, 2005 - January 1, 2007MBA at Alagappa University, Chennai, India
July 1, 2008 - November 1, 2010B.Com at Kakatiya University, Telangana, India
January 1, 2005 - January 1, 2007Master of Business Administration (MBA) at Alagappa University, Chennai, India
July 1, 2008 - November 1, 2010Bachelor of Commerce (B.Com) at Kakatiya University, Telangana, India
January 1, 2005 - January 1, 2007Master of Business Administration (MBA) at Alagappa University
July 1, 2008 - November 1, 2010Bachelor of Commerce (B.Com) at Kakatiya University
January 1, 2005 - January 1, 2007Qualifications
Diploma in Information System Management (DISM)
January 11, 2030 - October 11, 2025Diploma in Automobile Engineering (DAE)
January 11, 2030 - October 11, 2025Agile Scrum Master
January 11, 2030 - October 11, 2025PMP
January 11, 2030 - October 11, 2025PRINCE2
January 11, 2030 - October 11, 2025ITIL
January 11, 2030 - October 11, 2025MSCPD - Microsoft Certified Professional Developer
January 11, 2030 - October 11, 2025MSSPA - Microsoft Certified Professional Admin
January 11, 2030 - October 11, 2025PG Diploma in Animation Engineering
January 11, 2030 - October 11, 2025DISM - Diploma in Information System Management
January 11, 2030 - October 11, 2025Agile Scrum Master
January 11, 2030 - October 11, 2025PMP
January 11, 2030 - October 11, 2025PRINCE2
January 11, 2030 - October 11, 2025ITIL
January 11, 2030 - October 11, 2025MSCPD - Microsoft Certified Professional Developer
January 11, 2030 - October 11, 2025MSSPA - Microsoft Certified Professional Admin
January 11, 2030 - October 11, 2025Agile Scrum Master
January 11, 2030 - October 11, 2025PMP
January 11, 2030 - October 11, 2025PRINCE2
January 11, 2030 - October 11, 2025ITIL
January 11, 2030 - October 11, 2025MSCPD - Microsoft Certified Professional Developer
January 11, 2030 - October 11, 2025MSSPA - Microsoft Certified Professional Admin
January 11, 2030 - October 11, 2025PMP
January 11, 2030 - March 25, 2026CSM
January 11, 2030 - March 25, 2026PRINCE2
January 11, 2030 - March 25, 2026ITIL
January 11, 2030 - March 25, 2026Industry Experience
Financial Services, Government, Software & Internet, Professional Services, Media & Entertainment, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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