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I am a highly motivated, dynamic and enthusiastic professional with over 12 years of international experience in banking, financial services and consulting. I have worked across roles such as business analyst, consultant and product owner in techno-functional settings, embracing both waterfall and Agile methodologies. I excel at translating stakeholder needs into strategic, customer-centric solutions and I thrive in collaborative environments that emphasize forward-thinking problem solving. I bring broad domain knowledge across Finance, Accounting, Payments, Regulatory Reporting, and IT management, with a strong head for figures and a track record of delivering reliable, profitable business outcomes. I communicate confidently, leveraging the strengths of my colleagues to drive positive momentum and continuous improvement.…I am a highly motivated, dynamic and enthusiastic professional with over 12 years of international experience in banking, financial services and consulting. I have worked across roles such as business analyst, consultant and product owner in techno-functional settings, embracing both waterfall and Agile methodologies. I excel at translating stakeholder needs into strategic, customer-centric solutions and I thrive in collaborative environments that emphasize forward-thinking problem solving. I bring broad domain knowledge across Finance, Accounting, Payments, Regulatory Reporting, and IT management, with a strong head for figures and a track record of delivering reliable, profitable business outcomes. I communicate confidently, leveraging the strengths of my colleagues to drive positive momentum and continuous improvement.

Shalini Rachel Paul

Data Analyst, QA Engineer, Project Manager

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I am a highly motivated, dynamic and enthusiastic professional with over 12 years of international experience in banking, financial services and consulting. I have worked across roles such as business analyst, consultant and product owner in techno-functional settings, embracing both waterfall and Agile methodologies. I excel at translating stakeholder needs into strategic, customer-centric solutions and I thrive in collaborative environments that emphasize forward-thinking problem solving. I bring broad domain knowledge across Finance, Accounting, Payments, Regulatory Reporting, and IT management, with a strong head for figures and a track record of delivering reliable, profitable business outcomes. I communicate confidently, leveraging the strengths of my colleagues to drive positive momentum and continuous improvement.…I am a highly motivated, dynamic and enthusiastic professional with over 12 years of international experience in banking, financial services and consulting. I have worked across roles such as business analyst, consultant and product owner in techno-functional settings, embracing both waterfall and Agile methodologies. I excel at translating stakeholder needs into strategic, customer-centric solutions and I thrive in collaborative environments that emphasize forward-thinking problem solving. I bring broad domain knowledge across Finance, Accounting, Payments, Regulatory Reporting, and IT management, with a strong head for figures and a track record of delivering reliable, profitable business outcomes. I communicate confidently, leveraging the strengths of my colleagues to drive positive momentum and continuous improvement.

Available to hire

I am a highly motivated, dynamic and enthusiastic professional with over 12 years of international experience in banking, financial services and consulting. I have worked across roles such as business analyst, consultant and product owner in techno-functional settings, embracing both waterfall and Agile methodologies. I excel at translating stakeholder needs into strategic, customer-centric solutions and I thrive in collaborative environments that emphasize forward-thinking problem solving.

I bring broad domain knowledge across Finance, Accounting, Payments, Regulatory Reporting, and IT management, with a strong head for figures and a track record of delivering reliable, profitable business outcomes. I communicate confidently, leveraging the strengths of my colleagues to drive positive momentum and continuous improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Dutch

Beginner

Work Experience

Senior Business Analyst at Rabobank (Payments), Netherlands

February 1, 2022 - Present

Responsible for financial accounting, reconciliation and processing of payment methods (iDEAL, POS, Billink, Bancontact, etc.), transaction processing, customer onboarding and merchant billing/payouts. Led design-to-production work with a DevOps mindset, mentored juniors, and advised stakeholders on process optimization and strategic IT-enabled solutions aligned to customer needs.

Senior Business Analyst at FlatexDegiro Bank (Finance), Netherlands

May 1, 2021 - January 31, 2022

Provided analytical SQL solutions to improve reporting and IT back-office reconciliation tools. Supported daily operations, enhanced reconciliation tooling, and served as a sparring partner to the product owner for domain requirements, ensuring quality, completeness and regulatory alignment.

Senior Business Analyst at Compliance Solutions Strategy (Finance Regulatory Reporting), Netherlands

November 1, 2019 - August 31, 2020

Engaged as IT BA in regulatory projects (EMIR/SFTR). Translated regulatory information into application-ready specifications, defined data flows and validation rules, and partnered with development, QA and data analytics teams to meet requirements and perform UAT.

Product Owner / Business Analyst at Payvision B.V (Payments), Netherlands

January 1, 2019 - August 31, 2019

Translated business requirements into system/functional specs, authored epics/features, refined backlogs with input from customers and development teams, and collaborated with external clients and internal teams to deliver GUI/interface designs in a Scrum environment.

Senior Business Analyst at ING Bank N.V (Finance COO), Netherlands

August 1, 2015 - December 31, 2018

Participated in migration projects within Product Accounting, translating user requirements into functional designs, writing accounting rules, supporting development and FAT/UAT, with exposure to Corporate Lending and Trade Finance products. Facilitated front- and back-office application changes and provided second-line end-user support.

Manager – Projects at Cognizant Technology Solutions, Netherlands

August 1, 2015 - December 31, 2018

Collaborated with Sales and Business Process teams to deliver RFPs, ensured standard BA services on client projects, improved business processes, and mentored/coached new hires for client deployments.

Medior Business Analyst at ABN AMRO Bank N.V. (Regulatory Reporting), Netherlands

October 1, 2011 - August 31, 2015

Led business analysis for large-scale back-office accounting and regulatory reporting programs, including onboarding/migration projects for Trade Finance and Financial Markets, and data modelling for SQL-based analytical reporting tools.

Junior Business Analyst at Bank of America, India

June 1, 2007 - July 31, 2011

Provided business analysis and production support for e-commerce/online banking, coordinated across global development teams to diagnose issues and drive root-cause analysis and resolution.