AI Analyst at Crowdgen

Independently contribute to multiple AI projects, providing services such as video captioning, data annotation, rating image results, search analysis, speech recognition, and training of AI models.

Search Relevance Analyst at Telus Digital

Analyze the relevance of AI-derived trending queries for a major social media platform. Boost safe viral queries in real time as they gain popularity. Filter out queries that are harmful for the public. Edit queries for grammar, typos, and SEO keywords.

Search Quality Rater at WS

Evaluate and rate the relevance and quality of search results to improve ranking accuracy and user experience.

Data Analyst (Customer Insights) at Octem Lab

Analyze customer behavior and feedback from digital campaigns to improve client engagement. Translate data into actionable recommendations that increase satisfaction and improve outreach.

Vacation Rental Advisor at Evolve Vacation Rental Network

Delivered exceptional customer service and guided homeowners through onboarding and account setup. Exceeded 125% of sales and engagement goals by developing tailored solutions aligned with customer goals. Built long-term client relationships through proactive check-ins and ongoing support. Created onboarding resources (videos, guides) to empower team members and streamline workflows. Used Salesforce to track customer journeys, identify churn risks, and improve retention.