Available to hire
I am an eclectic creator with a background in design and technology.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
AI Analyst at Crowdgen
January 1, 2023 - October 30, 2025Independently contribute to multiple AI projects, providing services such as video captioning, data annotation, rating image results, search analysis, speech recognition, and training of AI models.
Search Relevance Analyst at Telus Digital
January 1, 2025 - October 30, 2025Analyze the relevance of AI-derived trending queries for a major social media platform. Boost safe viral queries in real time as they gain popularity. Filter out queries that are harmful for the public. Edit queries for grammar, typos, and SEO keywords.
Search Quality Rater at WS
January 1, 2025 - October 30, 2025Evaluate and rate the relevance and quality of search results to improve ranking accuracy and user experience.
Data Analyst (Customer Insights) at Octem Lab
January 1, 2021 - January 1, 2021Analyze customer behavior and feedback from digital campaigns to improve client engagement. Translate data into actionable recommendations that increase satisfaction and improve outreach.
Vacation Rental Advisor at Evolve Vacation Rental Network
December 31, 2023 - December 31, 2023Delivered exceptional customer service and guided homeowners through onboarding and account setup. Exceeded 125% of sales and engagement goals by developing tailored solutions aligned with customer goals. Built long-term client relationships through proactive check-ins and ongoing support. Created onboarding resources (videos, guides) to empower team members and streamline workflows. Used Salesforce to track customer journeys, identify churn risks, and improve retention.
UGC Creator at shalynmonet.com
January 13, 2026 - PresentElevated UGC for luxury travel, hospitality, and experiences—created by a globally available digital nomad.
Education
Qualifications
CompTIA A+
January 11, 2030 - October 30, 2025Cisco CCNA
January 11, 2030 - October 30, 2025IT Support Professional (Google)
January 11, 2030 - October 30, 2025IT Automation with Python
January 11, 2030 - October 30, 2025Generative AI
January 11, 2030 - October 30, 2025TensorFlow
January 11, 2030 - October 30, 2025eLearning Tools
January 11, 2030 - October 30, 2025ChatGPT
January 11, 2030 - October 30, 2025Microsoft Office
January 11, 2030 - October 30, 2025Google Workspace
January 11, 2030 - October 30, 2025CRM Platforms
January 11, 2030 - October 30, 2025OpenAI
January 11, 2030 - October 30, 2025Industry Experience
Software & Internet, Professional Services, Travel & Hospitality, Media & Entertainment, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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