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Public Relations and Marketing graduate with experience at Unilever and across events, client-facing roles, brand operations. Skilled in coordination, communication, and problem-solving, with the ability to manage tasks efficiently in fast-paced environments. Highly organised, adaptable, and a strong team player.…

Wa Shan Chong

Project Manager, Social Media Manager, Brand Strategist, +4

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Public Relations and Marketing graduate with experience at Unilever and across events, client-facing roles, brand operations. Skilled in coordination, communication, and problem-solving, with the ability to manage tasks efficiently in fast-paced environments. Highly organised, adaptable, and a strong team player.…

Available to hire

Public Relations and Marketing graduate with experience at Unilever
and across events, client-facing roles, brand operations. Skilled in
coordination, communication, and problem-solving, with the ability to
manage tasks efficiently in fast-paced environments. Highly organised, adaptable, and a strong team player.

Language

Chinese

Fluent

English

Fluent

Malay

Advanced

Work Experience

Accounts Payable / Finance Administrator at BTS E Payment Solutions

December 20, 2023 - July 20, 2025

Accurately enter financial transactions into the accounting system on time; assist in processing vendor invoices, employee expense reports, and customer payments; maintain documentation and track outstanding fees; follow up on overdue accounts; reconcile financial records with suppliers.

Event Management Intern at ROOTS Asia Pacific

December 6, 2023 - January 31, 2024

Assisted in event planning and execution, coordinating with stakeholders and suppliers; supported post-event reporting and invoicing; contributed to event day operations.

Restaurant Operations Manager at Mak Aroi Mookata Restaurant

December 20, 2022 - February 20, 2023

Oversee daily restaurant operations, ensuring smooth kitchen and front-of-house efficiency. Manage staff scheduling, training, and performance; monitor inventory; ensure compliance with food safety, hygiene and health regulations; handle customer feedback and drive profitability through promotions and events.

Customer Service at BTS E Payment Solutions

November 1, 2022 - November 1, 2023

Customer service for event organizers; translated written documents; liaised with clients (e.g., Sage, AWS); supported monthly planning and seed marketing campaigns; assisted in managing influencer collaborations.

Operations Manager at Made For You (MFY)

May 1, 2020 - March 31, 2022

Oversee daily restaurant operations, manage staff scheduling, training, and performance to maintain high service standards. Monitor inventory and costs, coordinate promotions and events, and liaise with suppliers to ensure fresh ingredients and smooth kitchen operations.

Secretary at YiXin 7 Wholesaler

May 1, 2020 - March 1, 2022

Secretary to the business, handling admin tasks, correspondence, record-keeping, and coordination.

Assistant Event Coordinator at Adidas Retail Activation Projects

January 1, 2019 - December 31, 2019

Assisted in planning and brainstorming ideas for Adidas retail activation events; coordination with suppliers; event preparation and execution for multiple events; post-event reporting and invoicing.

Head School Librarian at School

January 1, 2015 - December 31, 2018

Librarian and librarian management; oversaw library operations and related activities.