I'm Shannon Wendelken, a UX Designer with 14+ years delivering web and mobile experiences for enterprise, consumer, and media brands such as Google Fiber, Charter/Spectrum, and Audible. After a planned career break, I leaned into leveling up my skillset with AI-focused classes and certifications, and volunteered as an Adobe beta tester to keep my skills sharp. I'm now ready to return to full-time design work to build engaging, accessible products.…

Shannon Wendelken

I'm Shannon Wendelken, a UX Designer with 14+ years delivering web and mobile experiences for enterprise, consumer, and media brands such as Google Fiber, Charter/Spectrum, and Audible. After a planned career break, I leaned into leveling up my skillset with AI-focused classes and certifications, and volunteered as an Adobe beta tester to keep my skills sharp. I'm now ready to return to full-time design work to build engaging, accessible products.…

Available to hire

I’m Shannon Wendelken, a UX Designer with 14+ years delivering web and mobile experiences for enterprise, consumer, and media brands such as Google Fiber, Charter/Spectrum, and Audible.

After a planned career break, I leaned into leveling up my skillset with AI-focused classes and certifications, and volunteered as an Adobe beta tester to keep my skills sharp. I’m now ready to return to full-time design work to build engaging, accessible products.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Independent Freelance UX & Digital Design Consultant at Independent
January 1, 2021 - November 20, 2025
Designed responsive websites, branding, and digital social media experiences for local businesses. Applied generative AI tools alongside Figma and Adobe CC to accelerate workflows and deliver design variations. Conducted user feedback sessions to inform iterative design improvements.
UX Designer, Digital Product & Marketing Design at Google Fiber
October 1, 2022 - October 1, 2022
Led UX design for the signup and checkout overhaul, increasing customer acquisition. Directed post-launch checkout redesign initiatives to ensure seamless, user-friendly experiences. Conducted audits and implemented design updates to align marketing campaigns and rebrand efforts.
Principal UX Designer / Consultant at Stumpy's Hatchet House
April 1, 2018 - April 1, 2018
Managed website platform migration and expansion to support nationwide franchising. Developed a flexible design system and onboarding toolkit for new franchisees. Guided enterprise-level go-to-market strategy for digital launches and promotional campaigns.
Interactive Creative Lead at Charter Communications
May 1, 2017 - May 1, 2017
Oversaw UX and interactive design during a major platform migration, co-leading a 15+ person dev/design team. Authored data reports that reduced redundant downloads (40%) and cut accessibility issues (85%). Established a design system and web style guide within AEM CMS for long-term scalability.
Lead Interactive Art Director & Sr. UX Designer at Time Warner Cable
May 1, 2017 - May 1, 2017
Directed UX and CX design for large-scale website redesign and digital marketing campaigns. Led responsive site conversion, boosting logins (75%) and mobile engagement (20%). Expanded internal design team and processes through enriched CMS libraries and design systems.
Product Designer at Audible (Amazon)
December 1, 2013 - December 1, 2013
Developed design templates and assets for global, multi-channel marketing campaigns. Strengthened brand consistency across digital, print, and out-of-home media.
Art Director / Web Designer at Ogilvy Health
February 1, 2013 - February 1, 2013
Redesigned Johnson & Johnson website to improve responsiveness and UX. Delivered intranet/web app designs for healthcare professionals.
Web Designer at Recyclebank LLC
September 1, 2012 - September 1, 2012
Designed microsites and campaign assets for a 50-market gamified promotion. Contributed to roadmap planning and campaign UX strategies.
Designer (Agency & Contract Roles) at Agencies & Contract Roles
January 1, 2014 - January 1, 2014
Delivered UX and design solutions for national brands across tight timelines.

Education

BFA Visual Communications at University of Delaware
August 28, 2006 - May 27, 2010
minor- interactive media & computer science
BFA at University of Delaware
January 11, 2030 - November 20, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Non-Profit Organization, Computers & Electronics, Telecommunications, Software & Internet, Consumer Goods, Retail, Professional Services

Skills

Experience Level