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Hi, I’m Shantha Eswaran, a Lead UX Designer with 8+ years of experience shaping intuitive, scalable, research-driven digital experiences for enterprise platforms. I love turning complex workflows into simple, human-centered solutions that drive usability and product adoption. I excel at leading cross-functional collaboration, building design systems, and leveraging AI-enhanced tools to accelerate research, prototyping, and evaluation. My focus is on aligning design decisions with business outcomes, improving task efficiency, and elevating design quality across diverse domains.…Hi, I’m Shantha Eswaran, a Lead UX Designer with 8+ years of experience shaping intuitive, scalable, research-driven digital experiences for enterprise platforms. I love turning complex workflows into simple, human-centered solutions that drive usability and product adoption. I excel at leading cross-functional collaboration, building design systems, and leveraging AI-enhanced tools to accelerate research, prototyping, and evaluation. My focus is on aligning design decisions with business outcomes, improving task efficiency, and elevating design quality across diverse domains.

Shantha Eswaran

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Hi, I’m Shantha Eswaran, a Lead UX Designer with 8+ years of experience shaping intuitive, scalable, research-driven digital experiences for enterprise platforms. I love turning complex workflows into simple, human-centered solutions that drive usability and product adoption. I excel at leading cross-functional collaboration, building design systems, and leveraging AI-enhanced tools to accelerate research, prototyping, and evaluation. My focus is on aligning design decisions with business outcomes, improving task efficiency, and elevating design quality across diverse domains.…Hi, I’m Shantha Eswaran, a Lead UX Designer with 8+ years of experience shaping intuitive, scalable, research-driven digital experiences for enterprise platforms. I love turning complex workflows into simple, human-centered solutions that drive usability and product adoption. I excel at leading cross-functional collaboration, building design systems, and leveraging AI-enhanced tools to accelerate research, prototyping, and evaluation. My focus is on aligning design decisions with business outcomes, improving task efficiency, and elevating design quality across diverse domains.

Available to hire

Hi, I’m Shantha Eswaran, a Lead UX Designer with 8+ years of experience shaping intuitive, scalable, research-driven digital experiences for enterprise platforms. I love turning complex workflows into simple, human-centered solutions that drive usability and product adoption.

I excel at leading cross-functional collaboration, building design systems, and leveraging AI-enhanced tools to accelerate research, prototyping, and evaluation. My focus is on aligning design decisions with business outcomes, improving task efficiency, and elevating design quality across diverse domains.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Lead Designer at PricewaterhouseCoopers (PwC)

September 7, 2021 - Present

Led user research and discovery workshops across frontline personas, translating business objectives into UX requirements for four parallel scrum teams; built a unified design system for iOS and Salesforce (HIG + SLDS); designed wireframes and high-fidelity screens for sales tracking, route planning, merchandising, and leadership dashboards; ensured WCAG 2.1 AA accessibility; collaborated across business, experience, and technology teams; built interactive prototypes and conducted iterative usability testing with improved task completion rates; partnered with engineering for design–dev reviews and implementation quality; established UX governance, UI inventory, and accessibility scorecards; used AI tools for branding and internal communications.

Senior Designer at Accenture

May 18, 2016 - September 1, 2021

Apex: Led requirement gathering with HR, supervisors, and leadership to define the end-to-end recognition workflow; digitalized a manual nomination and approval process into a streamlined, user-friendly platform; built a scalable design system with reusable components; delivered wireframes and high-fidelity visuals for nomination, approval, and award management; defined information architecture to reduce cognitive load; collaborated with engineering for feasibility and quality; RAKTA: Led multilingual, accessibility-focused UX for drivers and frontline workers, delivering unified patterns and simplified navigation across modules.