Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Test Lead - Apple Online Store (iOS / iPadOS) at WIPRO TECHNOLOGIES
January 1, 2019 - April 1, 2022Led end-to-end QA delivery for high-traffic, customer-facing eCommerce applications supporting global Apple Online Store releases. Managed a cross-functional QA team, improving delivery predictability and reducing critical production defects by 20%.
Test Lead – Digital Commercial Insurance (Duck Creek) at WIPRO TECHNOLOGIES
June 1, 2017 - November 1, 2018Owned system, integration, and regression testing for Duck Creek Policy, Billing, and Claims modules integrated with legacy systems. Streamlined defect lifecycle management and triage in JIRA, reducing defect resolution time by 25%.
Test Lead – eGRC Application at WIPRO TECHNOLOGIES
March 1, 2017 - June 1, 2017Designed risk-focused functional and integration test scenarios for governance, risk, and compliance workflows. Led offshore QA execution and standardized defect reporting, improving defect clarity and traceability.
Test Lead – CVS Health MED-D Websites & Tools at WIPRO TECHNOLOGIES
March 1, 2016 - February 1, 2017Led QA delivery for government healthcare applications, ensuring compliance with regulatory, accessibility, and data accuracy standards. Automated critical enrolment workflows and supported Go-Live activities.
Test Lead – CVS Health Pharmacy Portal at WIPRO TECHNOLOGIES
December 1, 2014 - March 1, 2016Owned end-to-end testing for pharmacy enrolment, pricing, and integration workflows. Validated integrations with RxClaim AS/400 systems and performed extensive database testing.
Senior Test Engineer – CVS Health (Business Testing) at WIPRO TECHNOLOGIES
October 1, 2014 - December 1, 2014Tested complex health insurance plan configurations, validating coverage, copay, deductible, and pricing logic.
Senior Test Engineer – CVS Health at WIPRO TECHNOLOGIES
February 1, 2013 - October 1, 2014Developed and executed end-to-end test plans for claims adjudication, payment processing, and adjustments on AS/400 and mainframe systems.
Test Engineer – Transportation Mgmt (Blue Yonder/RedPrairie) at WIPRO TECHNOLOGIES
December 1, 2009 - February 1, 2013Executed system integration testing for transportation planning, route optimization, carrier management, and freight settlement modules.
Test Lead at Apple Online Store
January 1, 2019 - April 1, 2022Led the functional testing team for the Apple Online Store application, coordinating with stakeholders to ensure project alignment and timely delivery. Designed comprehensive test plans, managed defect tracking using Jira, and implemented API validation with Postman. Led on-device compatibility testing across iPad and iPhone, facilitated defect triage meetings, and provided training and documentation in Confluence to enhance team knowledge and efficiency.
Test Lead at Duck Creek (McKinsey Digital) – Bangalore
June 1, 2017 - November 1, 2018Led offshore delivery for Duck Creek insurance platform project; defined test strategies; supervised offshore team; tracked defects in Jira; improved defect resolution time by 25%; validated billing, payments, and claims workflows; performed data verification in SQL; ensured audit readiness; coordinated with stakeholders and customers.
Test Lead at eGRC Application – Bangalore
March 1, 2017 - June 1, 2017Created detailed test scenarios using Process Flow Diagrams and Boundary Value Analysis for critical workflows; managed offshore delivery and defect tracking in HP ALM; improved defect reporting accuracy; ensured compliance with client requirements.
Senior Test Engineer at CVS Health MEDD Websites & Tools – Arizona, USA
March 1, 2016 - February 1, 2017Led compliance-centric testing initiatives for government health care projects, coordinating cross-functional on-site and offshore teams; automated enrollment forms and supported Go-Live processes; improved delivery timelines by 15%; performed cross-platform testing on Android, iOS, and Microsoft Surface Pro; validated website content for accuracy and completeness.
Senior Test Engineer at CVS Health Pharmacy Portal – Arizona, USA
December 1, 2014 - March 1, 2016Participated in end-to-end system engineering lifecycle from requirements to deployment to ensure seamless execution; automated enrollment workflows and integrated testing for pharmacy enrollment and MAC pricing systems with RxClaim AS400 Application; validated data accuracy through comprehensive database testing; conducted cross-platform validation to ensure UX and content adherence to standards; identified early-stage requirements and design defects to enable timely corrections and reduce rework.
Senior Test Engineer at CVS Health Processing & Adjustments – Chennai, India
February 1, 2013 - October 1, 2014Developed test plans for end-to-end claims lifecycle management in AS/400 and Mainframe systems; validated interoperability among claim validation, adjudication, and payment systems; led offshore integration testing and provided technical expertise to resolve complex integration issues including co-pays, deductibles, and coverage calculations.
Test Engineer at Transportation Management (Red Prairie / Blue Yonder) – Chennai
December 1, 2009 - February 1, 2013Managed system integration for transportation planning, route optimization, and carrier management modules; validated supply chain integration with WMS, ERP systems, and EDI transactions; developed comprehensive end-to-end test scenarios for inbound, outbound, and freight settlement workflows; contributed to Red Prairie TMS integration and functional testing; utilized advanced testing methodologies to optimize logistics workflows and led defect triage meetings with stakeholders.
Education
Master of Science at Birla Institute of Technology and Science (BITS Pilani)
January 1, 2010 - January 1, 2014Bachelor of Computer Applications at Bharathidasan University
January 1, 2006 - January 1, 2009Master of Science in Software Engineering at Birla Institute of Technology and Science
January 1, 2010 - December 1, 2014Bachelor of Computer Applications at Holy Cross College, Bharathidasan University
June 1, 2006 - April 1, 2009Qualifications
ISTQB Certified Tester – AI Testing (CT-AI)
January 1, 2022 - December 26, 2025Certified Scrum Master (CSM)
January 11, 2030 - December 26, 2025Selenium Automation Testing – Python
January 11, 2030 - December 26, 2025Data Science & AI – IBM
January 11, 2030 - December 26, 2025Machine Learning – Google Cloud
January 11, 2030 - December 26, 2025Tableau & Power BI
January 11, 2030 - December 26, 2025ISTQB Certified AI Tester
January 11, 2030 - May 8, 2026Certified Scrum Master (CSM)
January 11, 2030 - May 8, 2026Machine Learning Specialization
January 11, 2030 - May 8, 2026SQL & MongoDB for Data Science
January 11, 2030 - May 8, 2026Data Science and AI Certificate - IBM LearnVista
January 11, 2030 - May 8, 2026Generative AI – Introduction and Application
January 11, 2030 - May 8, 2026AI and Machine Learning in Google Cloud
January 11, 2030 - May 8, 2026Industry Experience
Healthcare, Retail, Software & Internet, Financial Services, Professional Services, Transportation & Logistics
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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