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Hi! I'm Shariah, a full-stack digital marketing specialist with over four years of experience helping wellness brands, coaches, and startups grow. I specialize in CRM automation, email marketing, content creation, funnel building, and digital operations. Skilled in tools like Klaviyo, GoHighLevel, WordPress, Canva, and Zapier, I am passionate about crafting engaging campaigns and optimizing customer journeys. I also have a strong background in graphic and brand design, creating cohesive visuals that support marketing strategies and digital experiences. I'm known for being emotionally intelligent, initiative-driven, and efficient, always working to deliver fast results without the need for micro-management.…Hi! I'm Shariah, a full-stack digital marketing specialist with over four years of experience helping wellness brands, coaches, and startups grow. I specialize in CRM automation, email marketing, content creation, funnel building, and digital operations. Skilled in tools like Klaviyo, GoHighLevel, WordPress, Canva, and Zapier, I am passionate about crafting engaging campaigns and optimizing customer journeys. I also have a strong background in graphic and brand design, creating cohesive visuals that support marketing strategies and digital experiences. I'm known for being emotionally intelligent, initiative-driven, and efficient, always working to deliver fast results without the need for micro-management.

Shariah A. Cerbo

Marketing Automation Specialist, Digital Marketer, Brand Designer, +2

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Hi! I'm Shariah, a full-stack digital marketing specialist with over four years of experience helping wellness brands, coaches, and startups grow. I specialize in CRM automation, email marketing, content creation, funnel building, and digital operations. Skilled in tools like Klaviyo, GoHighLevel, WordPress, Canva, and Zapier, I am passionate about crafting engaging campaigns and optimizing customer journeys. I also have a strong background in graphic and brand design, creating cohesive visuals that support marketing strategies and digital experiences. I'm known for being emotionally intelligent, initiative-driven, and efficient, always working to deliver fast results without the need for micro-management.…Hi! I'm Shariah, a full-stack digital marketing specialist with over four years of experience helping wellness brands, coaches, and startups grow. I specialize in CRM automation, email marketing, content creation, funnel building, and digital operations. Skilled in tools like Klaviyo, GoHighLevel, WordPress, Canva, and Zapier, I am passionate about crafting engaging campaigns and optimizing customer journeys. I also have a strong background in graphic and brand design, creating cohesive visuals that support marketing strategies and digital experiences. I'm known for being emotionally intelligent, initiative-driven, and efficient, always working to deliver fast results without the need for micro-management.

Available to hire

Hi! I’m Shariah, a full-stack digital marketing specialist with over four years of experience helping wellness brands, coaches, and startups grow. I specialize in CRM automation, email marketing, content creation, funnel building, and digital operations. Skilled in tools like Klaviyo, GoHighLevel, WordPress, Canva, and Zapier, I am passionate about crafting engaging campaigns and optimizing customer journeys.

I also have a strong background in graphic and brand design, creating cohesive visuals that support marketing strategies and digital experiences. I’m known for being emotionally intelligent, initiative-driven, and efficient, always working to deliver fast results without the need for micro-management.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Operations Manager – US Healthcare & Telco Accounts at BPO Industry

December 31, 2023 - July 17, 2025

Led operations teams for U.S.-based healthcare and telecommunications clients. Supervised 50+ agents and team leads, ensuring consistent KPI performance across CSAT, AHT, and compliance. Streamlined SOPs and training materials for onboarding and upskilling. Championed service improvements and cross-functional communication to enhance client satisfaction.

Freelance Digital Strategist / Marketing Generalist / Executive VA at Self-employed / Freelance

June 1, 2019 - Present

Ran full digital operations for coaches, wellness brands, and startups across US, UK, and AU markets. Built and managed email campaigns, funnels, and CRMs using Klaviyo, GoHighLevel, WordPress, and Kajabi. Handled content creation, homepage flips, product uploads, and back-end SEO best practices. Created brand-aligned visual assets for websites, social media, and email campaigns using Canva and Figma, ensuring consistency across digital touch-points. Created onboarding systems, customer journeys, and automated workflows to improve retention and engagement. Managed social media content calendars and engagement across platforms.

Freelance Graphic & Brand Designer at Self-employed / Freelance

October 1, 2018 - Present

Collaborated with marketing teams to align visuals with digital strategy, supporting lead magnets, ads, and funnel assets. Built brand style guides and visual identity systems for solopreneurs and startup teams. Created packaging and merchandise designs for small businesses and e-commerce shops. Designed branded email templates, hero banners, and social graphics optimized for engagement and conversion. Produced digital and print assets including logos, social templates, event decks, and eBooks.