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I am Shazia Ansari, a dynamic and detail-oriented professional with extensive experience in operations, client service, and retail management. I thrive in fast-paced environments, coordinating end-to-end store operations, resolving queries, and building strong customer relationships to drive business results. I bring creative content skills for social media, video editing basics, and a collaborative mindset to support marketing teams and ad agencies. I enjoy mentoring new teammates, leading teams, and using data to refine campaigns and improve client satisfaction.…I am Shazia Ansari, a dynamic and detail-oriented professional with extensive experience in operations, client service, and retail management. I thrive in fast-paced environments, coordinating end-to-end store operations, resolving queries, and building strong customer relationships to drive business results. I bring creative content skills for social media, video editing basics, and a collaborative mindset to support marketing teams and ad agencies. I enjoy mentoring new teammates, leading teams, and using data to refine campaigns and improve client satisfaction.

Shazia Ansari

Marketing Consultant, Content Creator, Creative Director, +2

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I am Shazia Ansari, a dynamic and detail-oriented professional with extensive experience in operations, client service, and retail management. I thrive in fast-paced environments, coordinating end-to-end store operations, resolving queries, and building strong customer relationships to drive business results. I bring creative content skills for social media, video editing basics, and a collaborative mindset to support marketing teams and ad agencies. I enjoy mentoring new teammates, leading teams, and using data to refine campaigns and improve client satisfaction.…I am Shazia Ansari, a dynamic and detail-oriented professional with extensive experience in operations, client service, and retail management. I thrive in fast-paced environments, coordinating end-to-end store operations, resolving queries, and building strong customer relationships to drive business results. I bring creative content skills for social media, video editing basics, and a collaborative mindset to support marketing teams and ad agencies. I enjoy mentoring new teammates, leading teams, and using data to refine campaigns and improve client satisfaction.

Available to hire

I am Shazia Ansari, a dynamic and detail-oriented professional with extensive experience in operations, client service, and retail management. I thrive in fast-paced environments, coordinating end-to-end store operations, resolving queries, and building strong customer relationships to drive business results.

I bring creative content skills for social media, video editing basics, and a collaborative mindset to support marketing teams and ad agencies. I enjoy mentoring new teammates, leading teams, and using data to refine campaigns and improve client satisfaction.

Skills

Microsoft Office

Adobe Photoshop

Canva

Experience Level

Microsoft Office

Expert

Adobe Photoshop

Expert

Canva

Expert

Language

English

Fluent

Hindi

Fluent

Panjabi, Punjabi

Fluent

Portuguese

Advanced

Work Experience

Operations Expert – Client Solutions at Meta (via Teleperformance)

July 21, 2021 - September 20, 2025

Managed day-to-day operations of the store including inventory, billing, and cash handling. Handled customer service, resolved queries, and built strong customer relationships to improve repeat sales. Maintained accurate accounts and daily transaction records. Led customer communications, troubleshooting sessions, and consulted with senior agency stakeholders. Onboarded and mentored new employees through shadowing, knowledge sharing, and workflow training. Organized and led team meetings, maintained performance trackers, and reported key outcomes to leadership. Recognized among top-performing employees for delivering high-quality support and maintaining exceptional client relationships. Assisted Meta's highest-spending global clients — including Amazon, McDonald's, Toyota, and Marriott — with advertising solutions across Facebook, Instagram, WhatsApp, Creator Studio, and Business Suite delivering expert technical support and strategic guidance to marketing teams and agencies, enhan

Shop Manager

August 1, 2021 - Present

Dynamic and detail-oriented professional with experience in managing end-to-end store operations, including inventory, billing, cash handling, and customer service; led initiatives to improve sales and customer satisfaction; onboarded and mentored staff; organized team meetings and maintained performance trackers.

Operations Expert – Client Solutions at Meta Executive Services (via Teleperformance, Lisbon)

July 1, 2026 - October 23, 2025

Managed day-to-day operations of the store, including inventory, billing, and cash handling; handled customer service, resolved queries, and built strong client relationships to improve repeat sales. Led communications with top clients (Amazon, McDonald's, Toyota, Marriott) and provided expert support and strategic guidance to marketing teams and ad agencies; onboarded new employees and mentored team members; organized team meetings and maintained performance trackers; reported outcomes to leadership; recognized as a top-performing employee for delivering high-quality support and maintaining exceptional client relationships.