Hi, I'm Steven Shema, a versatile remote professional specializing in design and customer support. With a knack for leveraging AI tools, I enhance workflows and ensure high-quality deliverables. I thrive on tackling both simple and complex challenges, ensuring clients receive the best service possible. My background in web & graphic design and experience in various roles allow me to approach problems creatively. I'm passionate about innovation and community engagement, eager to connect with diverse teams to drive projects forward.…

Steven Shema

Hi, I'm Steven Shema, a versatile remote professional specializing in design and customer support. With a knack for leveraging AI tools, I enhance workflows and ensure high-quality deliverables. I thrive on tackling both simple and complex challenges, ensuring clients receive the best service possible. My background in web & graphic design and experience in various roles allow me to approach problems creatively. I'm passionate about innovation and community engagement, eager to connect with diverse teams to drive projects forward.…

Available to hire

Hi, I’m Steven Shema, a versatile remote professional specializing in design and customer support. With a knack for leveraging AI tools, I enhance workflows and ensure high-quality deliverables. I thrive on tackling both simple and complex challenges, ensuring clients receive the best service possible.

My background in web & graphic design and experience in various roles allow me to approach problems creatively. I’m passionate about innovation and community engagement, eager to connect with diverse teams to drive projects forward.

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Skills

Experience Level

Language

English
Fluent
Kinyarwanda
Fluent

Work Experience

Web Designer & Support Specialist at TA Luxury Safaris
January 1, 2024 - Present
Designed and managed a high-end travel website focused on user experience and conversion optimization. Provided exceptional customer support, managing bookings and inquiries for international clients. Handled end-to-end web operations, including hosting, security, and content updates.
AI Solutions Specialist at Luel AI (YC Backed)
January 1, 2026 - Present
Developing and implementing AI-driven solutions to optimize business processes. Collaborating with cross-functional teams to deliver complex technical projects on time. Utilizing Python and Vibe Coding to rapidly prototype and deploy functional web applications.
Growth Marketer & Brand Ambassador at Independent Projects (Perplexity, Dub, Tapmob)
January 1, 2024 - Present
Executed successful marketing campaigns for global tech brands, driving user acquisition and engagement. Created compelling visual content and graphic designs for social media and affiliate marketing.

Education

BSc (Hons) Information Technology at University of Kigali
January 1, 2024 - December 31, 2027
High School Diploma (Software Development) at Lycee de Ruhengeri
January 1, 2019 - December 31, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Software & Internet, Professional Services

Skills

Experience Level

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