Hi, I’m Shenali Raban, a freelance Data Analyst and Data Visualisation Specialist with a background in the financial sector and business analytics. I help organisations transform raw data into actionable insights by building dashboards and visual stories using Power BI, Tableau, Looker Studio, Python, R, SQL, and advanced Excel. I specialise in digital channel analytics, customer experience analysis, and performance reporting, translating data into clear narratives for stakeholders and guiding decision making. I value accuracy, attention to detail, and collaborative problem solving, and I’m adept at communicating complex insights to diverse audiences to drive informed action.

Shenali Raban

Hi, I’m Shenali Raban, a freelance Data Analyst and Data Visualisation Specialist with a background in the financial sector and business analytics. I help organisations transform raw data into actionable insights by building dashboards and visual stories using Power BI, Tableau, Looker Studio, Python, R, SQL, and advanced Excel. I specialise in digital channel analytics, customer experience analysis, and performance reporting, translating data into clear narratives for stakeholders and guiding decision making. I value accuracy, attention to detail, and collaborative problem solving, and I’m adept at communicating complex insights to diverse audiences to drive informed action.

Available to hire

Hi, I’m Shenali Raban, a freelance Data Analyst and Data Visualisation Specialist with a background in the financial sector and business analytics. I help organisations transform raw data into actionable insights by building dashboards and visual stories using Power BI, Tableau, Looker Studio, Python, R, SQL, and advanced Excel.

I specialise in digital channel analytics, customer experience analysis, and performance reporting, translating data into clear narratives for stakeholders and guiding decision making. I value accuracy, attention to detail, and collaborative problem solving, and I’m adept at communicating complex insights to diverse audiences to drive informed action.

See more

Language

English
Fluent

Work Experience

Junior Executive Officer at Bank of Ceylon, Sri Lanka
March 1, 2013 - October 1, 2024
Analysed transaction data, deposit trends, lending performance, and financial exposures to support management decision making at branch level. Monitored key financial and risk indicators including liquidity positions, portfolio performance, and revenue trends. Prepared accurate and timely financial and performance reports for internal stakeholders. Developed Excel-based dashboards to track financial metrics, improving reporting efficiency by 40%. Performed data validation, reconciliation, and quality checks to ensure accuracy of financial reporting. Supported compliance and internal control processes within banking operations. Collaborated with product, compliance, and operations teams to improve risk awareness and reporting processes. Contributed to achievement of branch profitability targets in 2022 and 2023 through analytical insights.
Customer Service Officer (Part-time) at New Zealand Post, Mt Eden
February 1, 2025 - Present
Manage transactional accuracy, daily reconciliations, and cash balancing. Maintain strict operational controls and compliance procedures. Deliver accurate financial and retail transaction processing in a high-volume environment.

Education

Master’s in Applied Business – Major in Business Analytics at Unitec Institute of Technology
January 11, 2030 - January 1, 2025
BSc (Hons) in Management Information Systems at University College Dublin
January 11, 2030 - January 1, 2014
Diploma in Applied Banking and Finance at Institute of Bankers of Sri Lanka
January 11, 2030 - January 1, 2021
Master’s in Applied Business – Major in Business Analytics at Unitec Institute of Technology, Auckland
January 11, 2030 - January 1, 2025
BSc (Hons) in Management Information Systems at University College Dublin
January 11, 2030 - January 1, 2014
Diploma in Applied Banking and Finance at Institute of Bankers of Sri Lanka
January 11, 2030 - January 1, 2021

Qualifications

Google Analytics Certification (GA4)
January 11, 2030 - March 7, 2026
Certificate on Emerging Tech (IBM)
January 11, 2030 - March 7, 2026
Data Visualization Fundamentals (Microsoft)
January 11, 2030 - March 7, 2026
Cloud Computing Fundamentals (IBM)
January 11, 2030 - March 7, 2026
IBM Data Analyst Professional Certificate
January 11, 2030 - March 7, 2026
Google Analytics Certification (GA4)
January 11, 2030 - March 7, 2026
Certificate on Emerging Tech (IBM)
January 11, 2030 - March 7, 2026
Data Visualization Fundamentals (Microsoft)
January 11, 2030 - March 7, 2026
Cloud Computing Fundamentals (IBM)
January 11, 2030 - March 7, 2026
IBM Data Analyst Professional Certificate
January 11, 2030 - March 7, 2026

Industry Experience

Financial Services, Professional Services, Software & Internet, Other
    paper Data Visualization Project

    Tools: Tableau, R

    Description: Created interactive dashboards to present Lung Cancer Risk Factors using Tableau. A Secondary dataset is used for the analysis.