Available to hire
I’m a creative marketing and community professional with 6+ years in digital engagement, social media, and live-service support. I’ve led online audience management, planned content calendars, and maintained brand voice across fast-moving channels.
I balance data-driven planning with empathetic communication—translating audience insights into content that drives connection, trust, and growth.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Live Ops & Community Specialist at Big Viking Games
May 1, 2025 - October 7, 2025Managed community-facing content and event communications for large-scale social titles with global audiences. Collaborated with Marketing and Product teams to ensure updates, social posts, and in-game events reflected brand tone and community sentiment. Planned and maintained live calendars across multiple channels, tracking KPIs to refine campaign timing and audience engagement. Produced structured reports on content performance and sentiment trends to guide future creative strategy. Collaborated with Marketing to align social content and live events, reinforcing campaign narratives and improving cross-channel reach.
Community & Social Associate at Big Blue Bubble
July 1, 2021 - October 7, 2025Created player-facing messaging and multimedia content supporting My Singing Monsters’ live service.
Events & Campaign Producer at W Games
February 1, 2021 - October 7, 2025Produced social and in-app creative assets across simultaneous campaign launches. Coordinated cross-functional approvals, streamlined workflows, and cut turnaround times by a full business day.
Community Manager at Big Viking Games
June 1, 2020 - October 7, 2025Led day-to-day engagement across Facebook and Discord communities of thousands. Wrote player communications, moderated discussions, and turned feedback into actionable insights for design and product teams. Maintained strong brand voice and response times during live events and crisis communications.
Live Ops & Community Specialist at Big Viking Games
May 1, 2025 - October 7, 2025Managed community-facing content and event communications for large-scale social titles with global audiences. Collaborated with Marketing and Product teams to ensure updates, social posts, and in-game events reflected brand tone and community sentiment. Planned and maintained live calendars across multiple channels, tracking KPIs to refine campaign timing and audience engagement. Produced structured reports on content performance and sentiment trends to guide future creative strategy. Collaborated with Marketing to align social content and live events, reinforcing campaign narratives and improving cross-channel reach.
Community & Social Associate at Big Blue Bubble
July 1, 2021 - October 7, 2025Created player-facing messaging and multimedia content supporting My Singing Monsters’ live service. Drafted patch-day communications, FAQs, and social updates, maintaining a consistent tone across Discord, Steam, and Twitter. Supported the Steam store launch by developing promotional copy and monitoring player feedback post-release.
Events & Campaign Producer at WG Games
February 1, 2021 - October 7, 2025Produced social and in-app creative assets across simultaneous campaign launches. Coordinated cross-functional approvals, streamlined workflows, and cut turnaround times by a full business day.
Community Manager at Big Viking Games
June 1, 2020 - October 7, 2025Led day-to-day engagement across Facebook and Discord communities of thousands. Wrote player communications, moderated discussions, and fed back insights to design and product teams. Maintained strong brand voice and response timing during live events and crisis communications.
Education
Diploma at Fanshawe College
January 11, 2030 - October 7, 2025Diploma at Fanshawe College
January 11, 2030 - October 7, 2025Business – Accounting (Marketing, stats, economics) at Fanshawe College
January 11, 2030 - October 7, 2025Multimedia Design & Production (Graphic / video / web production) at Fanshawe College
January 11, 2030 - October 7, 2025Qualifications
Professional Scrum Master I (PSMI)
January 11, 2030 - October 7, 2025Professional Scrum Master I (PSM I)
January 11, 2030 - October 7, 2025Industry Experience
Gaming, Media & Entertainment, Software & Internet, Professional Services
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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