Shendi Berisha

I’m Shendi Berisha from Prishtina, and I’m motivated, responsible, and always ready to learn. I communicate confidently, adapt quickly to new environments, and enjoy helping people by understanding their needs and answering their questions clearly.

I’m currently enrolled at the University of Prishtina Faculty of Law, and alongside my studies I’ve been working as a call agent at Air Prishtina. This experience strengthened my customer service skills, teamwork, and my ability to handle calls professionally while using communication technology comfortably.