Bilingual Operations Specialist, MIS/Billing & HR Manager, Data Entry and Financial Reporting Expert. Hi, I'm Sherbaz, a highly organized and dedicated Virtual Administrative Assistant based in Pakistan with over 5 years of experience in international HR, financial billing, and cultural project coordination. I offer a unique administrative precision and creative excellence. I have a proven track record of managing high-accuracy operations across French, American, and Ukrainian markets, bridging cultural gaps for global organizations through bilingual support and cross-functional leadership. What I bring to your project: Business & HR Excellence: I have managed full recruitment cycles for American logistics firms, navigated complex cross-border employment regulations, and directed financial billing operations with a 100% accuracy rate. Multilingual Communication: I provide fluent support in French, English, Urdu, and Hindi. My experience includes providing bilingual customer support for French cultural institutions and translating needs for international charity organizations. Technical Proficiency: I am an expert in Odoo, Bitrix24, and various customized ERP/CRM systems, ensuring your data and workflows are managed with technical maturity. Creative Vision: As an internationally exhibited and award-winning photographer (honored in Germany and France), I bring a professional eye to visual content and cultural storytelling. Whether you need a meticulous Virtual Assistant for daily business tasks, an MIS/Billing expert for invoicing and financial reporting or an HR manager for remote teams, I deliver high-quality results. Available during CET (Central European Time) and EDT (Eastern Daylight Time) business hours for real-time collaboration. Feel free to reach out — I'm just one click away! Thanks.

Sherbaz Khan

Bilingual Operations Specialist, MIS/Billing & HR Manager, Data Entry and Financial Reporting Expert. Hi, I'm Sherbaz, a highly organized and dedicated Virtual Administrative Assistant based in Pakistan with over 5 years of experience in international HR, financial billing, and cultural project coordination. I offer a unique administrative precision and creative excellence. I have a proven track record of managing high-accuracy operations across French, American, and Ukrainian markets, bridging cultural gaps for global organizations through bilingual support and cross-functional leadership. What I bring to your project: Business & HR Excellence: I have managed full recruitment cycles for American logistics firms, navigated complex cross-border employment regulations, and directed financial billing operations with a 100% accuracy rate. Multilingual Communication: I provide fluent support in French, English, Urdu, and Hindi. My experience includes providing bilingual customer support for French cultural institutions and translating needs for international charity organizations. Technical Proficiency: I am an expert in Odoo, Bitrix24, and various customized ERP/CRM systems, ensuring your data and workflows are managed with technical maturity. Creative Vision: As an internationally exhibited and award-winning photographer (honored in Germany and France), I bring a professional eye to visual content and cultural storytelling. Whether you need a meticulous Virtual Assistant for daily business tasks, an MIS/Billing expert for invoicing and financial reporting or an HR manager for remote teams, I deliver high-quality results. Available during CET (Central European Time) and EDT (Eastern Daylight Time) business hours for real-time collaboration. Feel free to reach out — I'm just one click away! Thanks.

Available to hire

Bilingual Operations Specialist, MIS/Billing & HR Manager, Data Entry and Financial Reporting Expert.

Hi, I’m Sherbaz, a highly organized and dedicated Virtual Administrative Assistant based in Pakistan with over 5 years of experience in international HR, financial billing, and cultural project coordination. I offer a unique administrative precision and creative excellence. I have a proven track record of managing high-accuracy operations across French, American, and Ukrainian markets, bridging cultural gaps for global organizations through bilingual support and cross-functional leadership.

What I bring to your project:
Business & HR Excellence: I have managed full recruitment cycles for American logistics firms, navigated complex cross-border employment regulations, and directed financial billing operations with a 100% accuracy rate.
Multilingual Communication: I provide fluent support in French, English, Urdu, and Hindi. My experience includes providing bilingual customer support for French cultural institutions and translating needs for international charity organizations.
Technical Proficiency: I am an expert in Odoo, Bitrix24, and various customized ERP/CRM systems, ensuring your data and workflows are managed with technical maturity.
Creative Vision: As an internationally exhibited and award-winning photographer (honored in Germany and France), I bring a professional eye to visual content and cultural storytelling.
Whether you need a meticulous Virtual Assistant for daily business tasks, an MIS/Billing expert for invoicing and financial reporting or an HR manager for remote teams, I deliver high-quality results.

Available during CET (Central European Time) and EDT (Eastern Daylight Time) business hours for real-time collaboration.

Feel free to reach out — I’m just one click away! Thanks.

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Language

French
Advanced
English
Fluent
Urdu
Fluent
Hindi
Fluent

Work Experience

Ticket Agent/ Customer Representative at Pôle International de la Marionnette
June 1, 2023 - November 1, 2023
Responsible for selling, printing, and managing daily tickets with 100% accuracy in financial handling. Fielded high-volume customer inquiries via phone and email while updating CRM/show management databases with high validity. Delivered bilingual support (French/English) to international clients, ensuring accurate information exchange and improved client satisfaction. Trained ticketing agents and balanced daily sales against system records.
HR Manager at HedgeHog - Recruiting Agency, Kharkiv, Ukraine / Remote France
October 1, 2021 - November 1, 2022
Managed recruitment cycles for an American logistics firm, conducted initial interviews and coordinated end-to-end onboarding processes to ensure a seamless candidate experience. Evaluated candidate proficiency through skills assessments and final interviews following stringent security document screening. Navigated complex cross-border employment regulations and remote team coordination.
Billing Manager at Security Organizing System (SOS)
September 1, 2018 - August 1, 2021
Directed financial billing operations for a 3-year period, ensuring high-accuracy revenue tracking and client relations. Conducted remote training sessions for regional staff, resulting in 90% proficiency on new implemented software. Assisted the IT department in creating the invoice format and adjusting debit/credit notes, which saved the company costs. Generated and provided MIS reports and invoices, resolved client queries, and regularly submitted daily and monthly revenue reports. Additionally, coordinated daily with the recovery department to resolve queries.

Education

Bachelor of Commerce (B.com) at Bahauddin Zakariya University
October 3, 2016 - August 1, 2018
BS Accounting and Finance at International European University
September 1, 2021 - March 31, 2022
The study was discontinued due to war in Ukraine

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Financial Services, Transportation & Logistics, Media & Entertainment, Education