I'm a Product Designer and Business Analyst with experience translating complex data into intuitive, user-centered solutions. Currently pursuing a Master's in IT in Business at Singapore Management University, I've worked across finance, AI governance, and digital transformation projects at organizations including SGX Group and DBS Bank. My expertise includes UX research, data visualization, product strategy, wireframing, and stakeholder collaboration. I enjoy turning user insights and business requirements into clear, impactful designs that improve decision-making and user experiences. Whether it's designing dashboards, creating product prototypes, or uncovering insights from data, I focus on delivering solutions that are both visually engaging and strategically aligned with business goals.

Shermainn Ng

I'm a Product Designer and Business Analyst with experience translating complex data into intuitive, user-centered solutions. Currently pursuing a Master's in IT in Business at Singapore Management University, I've worked across finance, AI governance, and digital transformation projects at organizations including SGX Group and DBS Bank. My expertise includes UX research, data visualization, product strategy, wireframing, and stakeholder collaboration. I enjoy turning user insights and business requirements into clear, impactful designs that improve decision-making and user experiences. Whether it's designing dashboards, creating product prototypes, or uncovering insights from data, I focus on delivering solutions that are both visually engaging and strategically aligned with business goals.

Available to hire

I’m a Product Designer and Business Analyst with experience translating complex data into intuitive, user-centered solutions. Currently pursuing a Master’s in IT in Business at Singapore Management University, I’ve worked across finance, AI governance, and digital transformation projects at organizations including SGX Group and DBS Bank.

My expertise includes UX research, data visualization, product strategy, wireframing, and stakeholder collaboration. I enjoy turning user insights and business requirements into clear, impactful designs that improve decision-making and user experiences.

Whether it’s designing dashboards, creating product prototypes, or uncovering insights from data, I focus on delivering solutions that are both visually engaging and strategically aligned with business goals.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Strategy and Transformation Intern at Singapore Exchange Limited (SGX Group)
May 1, 2025 - October 1, 2025
Supported the design of a risk assessment framework incorporating GenAI regulations to strengthen operational resilience and compliance. Coordinated engagement between senior management, external vendors, and regulators, translating technical findings into strategic recommendations for business adoption. Organized and executed AI-focused events such as Prompt Engineering with Microsoft to foster cross-industry collaboration and integrate learnings into practical business applications.
Wealth Planning Manager at DBS Bank Limited
January 1, 2023 - October 1, 2023
Managed a portfolio of 200+ accounts, fostering client relationships and increasing account volume by 10% monthly and a 20% increase in client conversion rates. Used in-house CRM systems to maintain client records, track interactions, and generate personalized, data-driven insights, resulting in a 50% increase in client engagement during cold calls. Identified clients’ financial needs and provided tailored financial planning solutions, consistently achieving 100% of monthly sales targets. Hosted and promoted volunteer events for the elderly (100+ participants per event) to educate them on using the ‘Paylah!’ payment application.

Education

Master of IT in Business (Financial Technology and Analytics track) at Singapore Management University
January 1, 2025 - June 30, 2026
Bachelor of Food Technology at Singapore Institute of Technology
April 1, 2019 - June 30, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Software & Internet, Education, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

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