Shervin Fallahdoust

Strengthened client relationships and increased client retention by 15% through strategic networking. Developed and executed growth plans that boosted revenue by 20% via targeted market expansion. Recruited and onboarded the initial team, reducing onboarding time by 30%. Implemented employee engagement initiatives that lowered turnover by 25%. Negotiated contracts resulting in 10% cost reduction and improved operational efficiency. Managed end-to-end operations (purchasing, sales, marketing, customer service), improving service delivery scores by 18%.

Led blockchain operations and strategic planning, growing the platform to 60,000 active traders in 2 years. Increased sales revenue by 60% over 3 years through digital marketing optimization and user retention strategies. Established co-branding partnerships with Binance, CoinEx, and KuCoin, enhancing platform credibility. Improved user satisfaction by 25% via UX enhancements and streamlined customer support processes. Reduced platform downtime by 20% through technical infrastructure upgrades and scalability improvements. Ensured compliance with international cryptocurrency regulations, mitigating financial and operational risks.

Achieved 100% of sales targets for 5 consecutive years and earned Top Performer recognition. Grew annual sales revenue by 20% over 4 years through strategic channel management. Expanded retailer network by 25%, adding 50 new partners within 3 years. Conducted market analysis using SPSS and advanced Excel, contributing to a 10% market share increase. Trained and mentored 10 sales representatives, improving overall team performance by 15%. Led go-to-market strategies for new product launches across multiple markets.