Shiva Kumar Chintakayala
Hi, I’m Shiva Kumar Chintakayala. I’m an IT professional with 18+ years of experience delivering PEGA, Java/J2EE, and CRM solutions for financial institutions.
About
Hi, I’m Shiva Kumar Chintakayala. I’m an IT professional with 18+ years of experience delivering PEGA, Java/J2EE, and CRM solutions for financial institutions. I specialize in building scalable, rule-driven business applications and leading agile teams to successful outcomes.
I enjoy collaborating with cross-functional teams, driving architectural decisions, and continuously learning new technologies to solve complex banking domain challenges.
- Joined October 2025
Industry experience
- Financial Services
- Software & Internet
- Professional Services
- Healthcare
- Other
Work experience· 12 roles
Spearheaded development for the LFRA project at CIBC, including sprint planning, task assignment, and end-to-end design and development. Implemented features such as attachments handling, case history tracking, archival/expunge, and PEGA case management workflows. Built REST API and SOAP integrations and supported production issues in live branch sessions.
Led ongoing enhancements for the Compass platform (CIBC) and guided intake activities. Ensured adherence to existing design while redesigning components for complexity. Worked on REST API and SOAP service integrations, as well as Activities, Decision Rules, Declarative Rules, Process Flow, and UI. Analyzed and supported production issues during live sessions with Branch agents.
Led enhancements for the COMPASS solution (CIBC) with a focus on CNA POD. Guided intake processes, redesigned components for requirement-driven changes, and ensured smooth integration with backend systems. Created file listeners, worked on REST API and SOAP integrations, and contributed to response mapping optimization and PDF document merging using PEGA repository APIs.
Certifications and awards· 5
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