SK

Shiva Kumar Chintakayala

Available to hire

Hi, I’m Shiva Kumar Chintakayala. I’m an IT professional with 18+ years of experience delivering PEGA, Java/J2EE, and CRM solutions for financial institutions.

About

Hi, I’m Shiva Kumar Chintakayala. I’m an IT professional with 18+ years of experience delivering PEGA, Java/J2EE, and CRM solutions for financial institutions. I specialize in building scalable, rule-driven business applications and leading agile teams to successful outcomes.

I enjoy collaborating with cross-functional teams, driving architectural decisions, and continuously learning new technologies to solve complex banking domain challenges.

  • Joined October 2025

Languages

  • EnglishFluent

Industry experience

  • Financial Services
  • Software & Internet
  • Professional Services
  • Healthcare
  • Other

Work experience· 12 roles

DEV Lead · ProcomDec 2024 – Dec 2024 · 1 mo

Spearheaded development for the LFRA project at CIBC, including sprint planning, task assignment, and end-to-end design and development. Implemented features such as attachments handling, case history tracking, archival/expunge, and PEGA case management workflows. Built REST API and SOAP integrations and supported production issues in live branch sessions.

POD Lead · ProcomDec 2024 – Oct 2025 · 11 mos

Led ongoing enhancements for the Compass platform (CIBC) and guided intake activities. Ensured adherence to existing design while redesigning components for complexity. Worked on REST API and SOAP service integrations, as well as Activities, Decision Rules, Declarative Rules, Process Flow, and UI. Analyzed and supported production issues during live sessions with Branch agents.

POD Lead · CogencyJul 2023 – Jul 2023 · 1 mo

Led enhancements for the COMPASS solution (CIBC) with a focus on CNA POD. Guided intake processes, redesigned components for requirement-driven changes, and ensured smooth integration with backend systems. Created file listeners, worked on REST API and SOAP integrations, and contributed to response mapping optimization and PDF document merging using PEGA repository APIs.

Lead System Architect · Serendebyte Inc.Aug 2020 – Aug 2020 · 1 mo
Deployment Manager · Rules CubeJan 2020 – Jan 2020 · 1 mo
PEGA Developer · Data First SolutionsMay 2019 – May 2019 · 1 mo
PEGA/RPA Developer · Tech MahindraDec 2017 – Dec 2017 · 1 mo
Developer · UnitedHealth GroupJun 2013 – Jun 2013 · 1 mo

Certifications and awards· 5

Lead System Architect 23V1 (Level 1)2030 – 2025
Certified Senior System Architect2030 – 2025
Oracle Certified JAVA Programmer2030 – 2025
SME certified in Claims Processing in the Health Care domain2030 – 2025

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