AI Data Trainer & Quality Analyst, as well as social media content manager!

Jessica Marie Hofmann

AI Data Trainer & Quality Analyst, as well as social media content manager!

Available to hire

AI Data Trainer & Quality Analyst, as well as social media content manager!

Language

German
Fluent
English
Fluent
Korean
Intermediate
French
Beginner

Work Experience

Multilingual Quality Analyst (German) at Invisible Technologies
January 1, 2025 - Present
Reviewed agents’ ratings and justifications to ensure accuracy, consistency and guideline compliance. Validated explanations against evidence and flagged errors for review. Improved QC score across the team from approximately 60% to over 90% within 2 months through detailed, targeted feedback and general guidance.
Advanced Multilingual AI Data Trainer (German) at Invisible Technologies
April 1, 2024 - December 1, 2024
Applied RLHF and SFT training methods to improve model outputs while maintaining a score average above 99%. Created and refined German language prompts and preambles for creative and business-oriented use cases. Identified and labeled contextual, factual, linguistic and reasoning errors according to detailed quality guidelines. Compared and corrected model answers to improve training data quality and reduce error patterns.
Account Manager at Straight Up Agency
December 1, 2023 - November 1, 2025
Optimized content calendars for 10+ clients in preparation for TikTok Shop. Guided content creators on setup, planning and strategy. Planned and created content pieces, elevating engagement across several social media platforms. Analyzed and optimized social ad performance.
Intern in Mobile Experience – Retail Marketing at Samsung Electronics GmbH
May 1, 2022 - October 1, 2022
Supported the organization of visual merchandising layouts across 6000+ ad spaces. Assisted in the project management of 5+ exhibitions and pop-up stores, multiple livestreams, and offline promotional campaigns, while coordinating vendors and timelines. Produced and distributed custom merchandise materials.
Office Services Assistant at Dr. Sasse GmbH
September 1, 2021 - April 1, 2022
Prepared and organized business meetings and internal events for employees at a Fortune 500 company. Organized daily office logistics, such as mail, supplies and food/beverage inventory and handled ad-hoc office support to ensure 100% operational uptime.
English Teacher at Private Pre-School in Seoul, South Korea
November 1, 2019 - April 1, 2020
Taught English to young learners; created engaging lesson plans and activities.
Sales Assistant at Flying Tiger Copenhagen
October 1, 2017 - May 1, 2018
Managed customer service, stock, and store operations.
Catering Service Assistant at Asia Wok
February 1, 2015 - September 1, 2015
Assisted in catering service operations; supported events.

Education

Master of Science in Business Psychology at FernUniversität in Hagen
October 1, 2025 - June 4, 2026
Bachelor of Arts in International Business Administration, Marketing at Frankfurt University of Applied Sciences
October 1, 2018 - September 1, 2023
Study Abroad Program at Sungkyunkwan University
August 1, 2019 - June 1, 2020
High School Diploma at Spessart Gymnasium Alzenau
September 1, 2009 - September 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Retail, Media & Entertainment, Software & Internet, Professional Services