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I’m Silvia Pellitero, a Sales Assistant and Acting Team Leader on the Gold Coast. I’ve been stepping in to lead teams, oversee daily operations, and ensure a positive customer experience. I bring years of hands-on experience in customer service and client-focused roles, where clear communication, attention to detail, and building strong relationships mattered most. I’m transitioning into marketing, eager to apply my people skills and creative mindset in a new path.…I’m Silvia Pellitero, a Sales Assistant and Acting Team Leader on the Gold Coast. I’ve been stepping in to lead teams, oversee daily operations, and ensure a positive customer experience. I bring years of hands-on experience in customer service and client-focused roles, where clear communication, attention to detail, and building strong relationships mattered most. I’m transitioning into marketing, eager to apply my people skills and creative mindset in a new path.

Silvia Pellitero

Project Manager, Content Producer, Content Creator, +1

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I’m Silvia Pellitero, a Sales Assistant and Acting Team Leader on the Gold Coast. I’ve been stepping in to lead teams, oversee daily operations, and ensure a positive customer experience. I bring years of hands-on experience in customer service and client-focused roles, where clear communication, attention to detail, and building strong relationships mattered most. I’m transitioning into marketing, eager to apply my people skills and creative mindset in a new path.…I’m Silvia Pellitero, a Sales Assistant and Acting Team Leader on the Gold Coast. I’ve been stepping in to lead teams, oversee daily operations, and ensure a positive customer experience. I bring years of hands-on experience in customer service and client-focused roles, where clear communication, attention to detail, and building strong relationships mattered most. I’m transitioning into marketing, eager to apply my people skills and creative mindset in a new path.

Available to hire

I’m Silvia Pellitero, a Sales Assistant and Acting Team Leader on the Gold Coast. I’ve been stepping in to lead teams, oversee daily operations, and ensure a positive customer experience. I bring years of hands-on experience in customer service and client-focused roles, where clear communication, attention to detail, and building strong relationships mattered most. I’m transitioning into marketing, eager to apply my people skills and creative mindset in a new path.

Skills

Branding

Copywriting

Experience Level

Branding

Intermediate

Copywriting

Intermediate

Language

English

Advanced

Spanish; Castilian

Fluent

Work Experience

Sales Assistant / Acting Team Leader at Saboskirt

August 1, 2024 - November 5, 2025

Stepped in as Team Leader, overseeing daily operations and ensuring a positive customer experience. Provided personalized styling advice, driving sales and customer engagement. Built strong customer relationships, fostering loyalty and repeat business. Created in-store social media content featuring styled outfits and products to support brand marketing and online engagement.

Private Charter Manager at YOT Group / Crystal Blue Yacht Charters

January 1, 2024 - January 1, 2024

Managed charter operations and a team of 10+ staff, providing training, mentorship, and support to deliver premium guest experiences. Coordinated high-end events and activities tailored to client needs, driving guest engagement and repeat business. Managed budgets and scheduling, ensuring smooth operations and meeting financial targets. Developed incentive programs that boosted revenue and client satisfaction. Conducted daily briefings and coordinated with other departments to ensure smooth operations. Built strong client relationships, driving repeat business and referrals.

VIP Mixologist / Server at The Star Casino

January 1, 2019 - January 1, 2019

Delivered 5-star service to VIP high-roller clients, ensuring a personalised and exclusive experience. Prepared and served drinks quickly and accurately, maintaining attention to detail while working under pressure in a fast-paced environment. Developed rapport with high-profile clients and maintained strong service standards.

Assistant Manager (3IC) at INTROPIA

January 1, 2018 - January 1, 2018

Exceeded sales targets, demonstrated a results-driven mindset and strong sales skills. Supported store operations in the manager’s absence, including problem-solving, and maintaining a positive customer experience.

Sales Representative at Michael Kors

January 1, 2017 - January 1, 2017

Provided personalised service and fashion advice to boost client satisfaction. Developed extensive product knowledge to assist customers and drive sales.