I am a product-oriented and results-driven QA professional with 9+ years of experience in manual and UI automation, API, and database testing. I recently completed an MBA with a focus on Project Management, strengthening my analytical, technical, and leadership capabilities to drive high-impact results. I am motivated by building quality software, collaborating with cross-functional teams, and delivering customer value. I excel at driving QA process improvements, implementing automation strategies, and ensuring high-quality software delivery. I am open to relocation across Canada and eager to contribute to dynamic teams that value rigorous testing, measurable outcomes, and a proactive mindset.

Gagandeep Singh

I am a product-oriented and results-driven QA professional with 9+ years of experience in manual and UI automation, API, and database testing. I recently completed an MBA with a focus on Project Management, strengthening my analytical, technical, and leadership capabilities to drive high-impact results. I am motivated by building quality software, collaborating with cross-functional teams, and delivering customer value. I excel at driving QA process improvements, implementing automation strategies, and ensuring high-quality software delivery. I am open to relocation across Canada and eager to contribute to dynamic teams that value rigorous testing, measurable outcomes, and a proactive mindset.

Available to hire

I am a product-oriented and results-driven QA professional with 9+ years of experience in manual and UI automation, API, and database testing. I recently completed an MBA with a focus on Project Management, strengthening my analytical, technical, and leadership capabilities to drive high-impact results. I am motivated by building quality software, collaborating with cross-functional teams, and delivering customer value.

I excel at driving QA process improvements, implementing automation strategies, and ensuring high-quality software delivery. I am open to relocation across Canada and eager to contribute to dynamic teams that value rigorous testing, measurable outcomes, and a proactive mindset.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Team Lead – QA at Belzabar Software Design
May 1, 2017 - August 31, 2023
Led end-to-end QA across multiple client projects, including Digital DNREC modules such as Commercial Fishing Licensing, Front Desk Sales, Waste Management, Division of Water, and Merge Account. Reduced regression testing time by 50% by adoption of MABL low-code AI-based automation, and developed 100+ reusable JavaScript functions and MABL flows to accelerate automation across teams. Conducted root-cause analysis of production incidents and implemented preventive and corrective measures. Managed frequent change requests while maintaining system stability and client satisfaction.
QA Engineer at Expertly
May 1, 2018 - April 30, 2020
Executed end-to-end manual and Selenium automation testing for WTS Temporal, Templates, Projects, and Automations. Led knowledge-sharing sessions on robust XPath & CSS selectors to improve automation reliability. Automated weekly 'Page Performance Metrics with Google Lighthouse' using Selenium-Java and Apache POI, saving ~4 hours per week. Improved QA efficiency through process documentation, reducing onboarding time by 50%. Identified requirement gaps and supported the BA team via analysis and exploratory testing.
QA Engineer at Verifi
May 1, 2017 - April 30, 2018
Delivered end-to-end, API, and DB testing for major modules like BoR and Facility Management. Achieved 60% regression coverage through a Cucumber BDD automation framework, improving release cycle efficiency. Performed accessibility testing (WCAG) to ensure inclusive UX. Earned appreciation from stakeholders for proactive problem solving and high-quality deliverables.
Software Test Engineer at Infosys Limited
February 1, 2014 - April 30, 2017
Developed Gherkin-based test cases; performed end-to-end validation on Android/iOS and BrowserStack; participated in Scrum ceremonies to improve cross-functional collaboration and accelerate defect resolution; partnered with developers to troubleshoot issues and accelerate resolution.
Mobility Testing Specialist at Aimia Inc.
September 1, 2015 - May 31, 2016
Ramped up in mobility testing; performed functional testing of native Android/iOS apps across multiple OS versions; conducted integration testing with Hippo CMS to ensure content synchronization and business alignment; diligently reported and verified defects to enhance app usability, stability and reliability.
QA Engineer at Sears Holdings Corp.
July 1, 2014 - September 30, 2015
Performed backend manual testing for orders, shipments, returns, and cancellations; authored black-box test cases, executed batch jobs via Putty/Jenkins, and performed log-based root cause analysis; contributed to Selenium-Java based automation framework with Spring DAO design pattern to enhance regression coverage and QA efficiency.

Education

MBA at University Canada West, Vancouver, BC
September 1, 2023 - June 30, 2025
B.Tech at Indraprastha University, Delhi, India
August 1, 2009 - June 30, 2013

Qualifications

Certified Digital Marketing Associate
June 1, 2024 - December 14, 2025
mabl Skills Certification: Foundations & Advanced
April 1, 2024 - December 14, 2025
Financial Accounting 099
March 1, 2024 - December 14, 2025
Foundation Training Program
June 1, 2014 - December 14, 2025

Industry Experience

Software & Internet, Professional Services, Computers & Electronics, Education, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

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