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I am a tech-oriented Solution Architect & Customer Success Engineer with 10+ years of experience across backend systems, cloud infrastructure, and Product & Experience Design. I have delivered 200+ projects, driving 210% growth in a year and scaling operations globally. I bridge deep technical expertise with customer needs to drive solution architecture, seamless integrations, and post-implementation success. I excel at managing enterprise clients, leading technical workshops, resolving complex challenges, and ensuring customers maximize ROI from technology investments. I combine design thinking, consultative problem-solving, and technical leadership to deliver scalable systems and exceptional customer experiences.…I am a tech-oriented Solution Architect & Customer Success Engineer with 10+ years of experience across backend systems, cloud infrastructure, and Product & Experience Design. I have delivered 200+ projects, driving 210% growth in a year and scaling operations globally. I bridge deep technical expertise with customer needs to drive solution architecture, seamless integrations, and post-implementation success. I excel at managing enterprise clients, leading technical workshops, resolving complex challenges, and ensuring customers maximize ROI from technology investments. I combine design thinking, consultative problem-solving, and technical leadership to deliver scalable systems and exceptional customer experiences.

William Christopher

Developer, Web Designer, Product Designer, +5

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I am a tech-oriented Solution Architect & Customer Success Engineer with 10+ years of experience across backend systems, cloud infrastructure, and Product & Experience Design. I have delivered 200+ projects, driving 210% growth in a year and scaling operations globally. I bridge deep technical expertise with customer needs to drive solution architecture, seamless integrations, and post-implementation success. I excel at managing enterprise clients, leading technical workshops, resolving complex challenges, and ensuring customers maximize ROI from technology investments. I combine design thinking, consultative problem-solving, and technical leadership to deliver scalable systems and exceptional customer experiences.…I am a tech-oriented Solution Architect & Customer Success Engineer with 10+ years of experience across backend systems, cloud infrastructure, and Product & Experience Design. I have delivered 200+ projects, driving 210% growth in a year and scaling operations globally. I bridge deep technical expertise with customer needs to drive solution architecture, seamless integrations, and post-implementation success. I excel at managing enterprise clients, leading technical workshops, resolving complex challenges, and ensuring customers maximize ROI from technology investments. I combine design thinking, consultative problem-solving, and technical leadership to deliver scalable systems and exceptional customer experiences.

Available to hire

I am a tech-oriented Solution Architect & Customer Success Engineer with 10+ years of experience across backend systems, cloud infrastructure, and Product & Experience Design. I have delivered 200+ projects, driving 210% growth in a year and scaling operations globally. I bridge deep technical expertise with customer needs to drive solution architecture, seamless integrations, and post-implementation success.
I excel at managing enterprise clients, leading technical workshops, resolving complex challenges, and ensuring customers maximize ROI from technology investments. I combine design thinking, consultative problem-solving, and technical leadership to deliver scalable systems and exceptional customer experiences.

Skills

Experience Level

Expert

Expert

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Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

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Expert

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Language

English

Advanced

Work Experience

Global Solutions Engineer | Customer Success Engineer at Jumio

December 31, 2021 - September 15, 2025

Led the full-stack development, digital marketing and design teams, contributing to 210% company growth within a year. Redefined corporate and digital identity, spearheaded online marketing campaigns for clients, and expanded operations to Dubai, the US, and Sweden. Executed campaigns for multinational clients such as Bridgestone and TVS, standardized Web Development workflows for faster delivery, and guided high-value clients to adopt modern technologies, increasing retainers. Designed and implemented global applications into client tech stacks and contributed to internal scaling and project initiatives.

International Student Relations Coordinator at UK Public University

January 1, 2019 - September 15, 2025

Advised and assisted students on international education possibilities in the United Kingdom. Promoted ‘Study in UK’ campaigns through outreach programs, visited multiple universities and schools to promote programs, and advised students on career opportunities post-program completion. Organized standalone events to promote University HEI programs and facilitated engagement with prospective students.

Global Solutions Engineer | Customer Success Engineer at Jumio

January 1, 2021 - September 15, 2025

Led full-stack web development, digital marketing and design efforts; redesigned corporate and digital identity; expanded operations to Dubai, US and Sweden; delivered campaigns for Bridgestone, TVS; standardized web development projects for faster delivery; influenced high-value clients to adopt new technologies and secured retainers; designed and implemented global applications into client tech stacks; contributed to internal scaling and project initiatives.

International Student Relations Coordinator at UK Public University, Renowned Public University, Multiple Locations, India

January 1, 2019 - September 15, 2025

Assisted international students with education possibilities in the UK; promoted 'Study in UK' campaigns; visited universities and schools to promote programs; advised students on career opportunities after completion; organized events to promote HEI programs.