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I design and implement AI systems that turn messy business problems into clear, executable workflows. My work focuses on prompt engineering, evaluation logic, and system design, ultimately building practical AI agents, decision frameworks, and feedback loops that actually perform in production. I work hands-on across prompt architecture, scoring and evaluation criteria, tool orchestration, and operational workflows that bridges business intent with technical execution. With a background spanning engineering, product, marketing, and CX, I help teams ship AI solutions that are reliable, measurable, and easy to operate day-to-day. Clients bring me in to move fast through ambiguity, pressure-test ideas, and turn AI from experiments into systems that scale. I enjoy niche AI projects - the weirder and wackier, the better!…I design and implement AI systems that turn messy business problems into clear, executable workflows. My work focuses on prompt engineering, evaluation logic, and system design, ultimately building practical AI agents, decision frameworks, and feedback loops that actually perform in production. I work hands-on across prompt architecture, scoring and evaluation criteria, tool orchestration, and operational workflows that bridges business intent with technical execution. With a background spanning engineering, product, marketing, and CX, I help teams ship AI solutions that are reliable, measurable, and easy to operate day-to-day. Clients bring me in to move fast through ambiguity, pressure-test ideas, and turn AI from experiments into systems that scale. I enjoy niche AI projects - the weirder and wackier, the better!

SJ Chung

AI Prompt Engineer, AI Strategy Consultant

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I design and implement AI systems that turn messy business problems into clear, executable workflows. My work focuses on prompt engineering, evaluation logic, and system design, ultimately building practical AI agents, decision frameworks, and feedback loops that actually perform in production. I work hands-on across prompt architecture, scoring and evaluation criteria, tool orchestration, and operational workflows that bridges business intent with technical execution. With a background spanning engineering, product, marketing, and CX, I help teams ship AI solutions that are reliable, measurable, and easy to operate day-to-day. Clients bring me in to move fast through ambiguity, pressure-test ideas, and turn AI from experiments into systems that scale. I enjoy niche AI projects - the weirder and wackier, the better!…I design and implement AI systems that turn messy business problems into clear, executable workflows. My work focuses on prompt engineering, evaluation logic, and system design, ultimately building practical AI agents, decision frameworks, and feedback loops that actually perform in production. I work hands-on across prompt architecture, scoring and evaluation criteria, tool orchestration, and operational workflows that bridges business intent with technical execution. With a background spanning engineering, product, marketing, and CX, I help teams ship AI solutions that are reliable, measurable, and easy to operate day-to-day. Clients bring me in to move fast through ambiguity, pressure-test ideas, and turn AI from experiments into systems that scale. I enjoy niche AI projects - the weirder and wackier, the better!

Available to hire

I design and implement AI systems that turn messy business problems into clear, executable workflows. My work focuses on prompt engineering, evaluation logic, and system design, ultimately building practical AI agents, decision frameworks, and feedback loops that actually perform in production.

I work hands-on across prompt architecture, scoring and evaluation criteria, tool orchestration, and operational workflows that bridges business intent with technical execution. With a background spanning engineering, product, marketing, and CX, I help teams ship AI solutions that are reliable, measurable, and easy to operate day-to-day.

Clients bring me in to move fast through ambiguity, pressure-test ideas, and turn AI from experiments into systems that scale.

I enjoy niche AI projects - the weirder and wackier, the better!

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

AI & Marketing Transformation Consultant at Accenture | Large Australian Bank (Enterprise Marketing Division)

February 1, 2025 - Present

Led end-to-end delivery of AI and automation initiatives, ensuring engineering, product, design, data, risk, legal and agency partners were aligned, informed, and moving in sync. Translated ambiguous strategy into structured execution plans, established cross-functional delivery rhythms, and signed off on risk with executive visibility.

Digital Transformation Manager at Accenture | Qantas

February 1, 2024 - December 1, 2024

Led delivery coordination for AI and automation initiatives across engineering, product, design, data, risk, legal and agency partners; created execution paths; ran cross-functional delivery rhythm stand-ups and RAID/dependency checks; built executive-ready status reporting and quarterly planning workflows; maintained stakeholder trust with concise, context-rich updates and early risk signaling.

Platform Migration Manager at Accenture | Foxtel

January 1, 2023 - September 1, 2023

Coordinated a complex, multi-team platform-migration program across engineering, ad-tech, data, marketing, and product groups; drove risk management and executive alignment to deliver 100% on time and on budget; established governance forums and cadence for faster decision-making.

Content Supply Chain Consultant at Accenture | Coles

December 1, 2022 - January 1, 2023

Led end-to-end mapping of content supply chain workflows, identified constraints, and designed a scalable future-state model integrating governance and automation; aligned marketing, creative, and technology teams to streamline processes.

Marketing Operations Transformation at Accenture | Belong (Telstra Subsidary)

July 1, 2021 - December 31, 2022

Introduced Agile ways of working to internal teams and external agency partners for the first time; established cadence rituals, backlog refinement, and velocity tracking; delivered a 32% reduction in delivery lead time and improved cadence.

Customer Experience & Service Design Consultant at Accenture | Large Australian Telecommunications Company

September 1, 2023 - February 1, 2024

Led collaborative discovery across assisted channels, navigating identity challenges (customer vs. contact vs. account). Designed cross-functional service design frameworks to uplift assisted-channel experiences and produced unified CX blueprints; coordinated across UX, business analysts, and delivery squads to ensure cohesive outcomes.