Hi, I’m Steven Lin, a Senior Product Designer with over a decade of experience turning complex healthcare challenges into intuitive, data-driven solutions. I’ve led cross-functional teams to craft user-centric experiences for providers and consumers, driving measurable improvements in patient outcomes and operational efficiency. I’ve guided end-to-end design for health plan enrollment apps, data-driven hospital leadership tools, and digital transformation initiatives like Home Care, shaping long-term visions while delivering practical, minimum viable experiences. I’m passionate about turning data into user-friendly products that empower teams across organizations.…

Steven Lin

Hi, I’m Steven Lin, a Senior Product Designer with over a decade of experience turning complex healthcare challenges into intuitive, data-driven solutions. I’ve led cross-functional teams to craft user-centric experiences for providers and consumers, driving measurable improvements in patient outcomes and operational efficiency. I’ve guided end-to-end design for health plan enrollment apps, data-driven hospital leadership tools, and digital transformation initiatives like Home Care, shaping long-term visions while delivering practical, minimum viable experiences. I’m passionate about turning data into user-friendly products that empower teams across organizations.…

Available to hire

Hi, I’m Steven Lin, a Senior Product Designer with over a decade of experience turning complex healthcare challenges into intuitive, data-driven solutions. I’ve led cross-functional teams to craft user-centric experiences for providers and consumers, driving measurable improvements in patient outcomes and operational efficiency.

I’ve guided end-to-end design for health plan enrollment apps, data-driven hospital leadership tools, and digital transformation initiatives like Home Care, shaping long-term visions while delivering practical, minimum viable experiences. I’m passionate about turning data into user-friendly products that empower teams across organizations.

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Language

English
Fluent

Work Experience

Senior Product Designer at Kaiser Permanente
September 1, 2015 - December 1, 2025
Leading end-to-end design for critical consumer and provider solutions across Kaiser, including KP’s first health plan enrollment apps, expanding digital engagement and reducing processing costs enterprise-wide. Directed the end-to-end design for a suite of data-driven applications that empowered hospital leaders to make real-time decisions, significantly improving operational efficiency and patient outcomes across regions. Spearheaded the design for the Home Care Digital Transformation initiative, delivering a minimum viable experience for providers, care teams, and patients that shaped the organization’s long-term vision.
Senior UX Designer at PetSmart
August 1, 2014 - July 1, 2015
Lead UX Designer for the innovation team, creating and validating digital prototypes for iOS and Android platforms that improved customer experiences and store workflows.
Creative Director at GameFly
August 1, 2006 - August 1, 2014
Managed the creative team for web, iOS, and Android platforms, redefining user experiences for browsing, renting, and purchasing games through a membership model. Reinforcing the brand as a leader in online game rentals.
Senior UX Designer at Princess Cruises
August 1, 2004 - July 1, 2006
Redesigned the company’s website and introduced its first online booking platform, driving measurable business outcomes and establishing a stronger online presence.

Education

MFA in CG & Interactive Media at Pratt Institute
January 11, 2030 - January 1, 2026
BFA Graphic Design at McDaniel College
January 11, 2030 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Retail, Software & Internet, Travel & Hospitality, Gaming, Media & Entertainment